Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Poor cleanliness
Room maintenance issues
Value not up to par

Categories

Cleanliness
7.86
Several mentions of poor cleanliness and issues with maintaining standards.
Service
8.83
Mentioned as friendly, but some reviews indicated staff could be better trained.
Location
9.37
Consistently praised as excellent by multiple reviewers.
Room Quality
7.82
Issues with decor and maintenance, as well as noise problems.
Amenities
8.35
Some positive feedback, but mixed reviews regarding pool and room features.
Value for Money
7.81
Critiques on value, especially given price relative to quality.
Food and Beverage
8.36
Breakfast received praise, although there were issues with replenishment.
Overall Experience
8.83
Mixed feelings, but general sentiment indicates a fair experience relative to the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Stylish Accommodation and Eco-Friendly Rooms:
Experience the blend of style and sustainability at Meliá in San Paulo. Stay in designer-furnished rooms with modern amenities, including eco Green Floor Rooms made from recyclable materials in partnership with WWF.

Luxurious Amenities:
Indulge in the hotel's free WiFi, roof-top outdoor pool, and a well-equipped gym. Unwind at the sauna, terrace, and enjoy 24-hour reception services for your convenience.

Culinary Delights and Entertainment:
Savor a mix of traditional and international cuisine at the Aromatique restaurant. Relax at the lobby bar's outdoor area with tropical drinks. Explore nearby bars, restaurants, and theatres in the vibrant Itaim Bibi district.

Book now for an unforgettable stay at Meliá Jardim Europa!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for R$ 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2223 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
T
ThomazM1 • Couples
10
Amazing staff and experience
Pros:

Amazing staff and service !
Thanks to everyone , Nicolas, Gabriel, Maurício,Gustavo. You guys rocks

2026-06-24 • via Tripadvisor
R
Renato • solo_traveller • br
8
Muito boa
Pros:

Lençóis e toalhas muito boas, cama muito boa

Cons:

Tinha um cheiro no quarto, quando chegávamos, não era propriamente ruim, mas eu abria as janelas.

2026-06-24 • via Nuitee
P
Paulo • couple • br
9
2026-06-23 • via Nuitee
A
Adriana Leticia • couple • br
10
2026-06-23 • via Nuitee
A
alberto • solo_traveller • br
10
Pros:

Conforto e limpeza.

Cons:

Tudo ok

2026-06-22 • via Nuitee
S
SUELY • couple • br
9
MUITO BOA
Pros:

CAFÉ DA MANHÃ EXCELENTE. STAFF AMÁVEL E PRESTATIVO. MUITOS RESTAURANTES BONS E PRÓXIMOS, ACESSÍVEIS A PÉ.

Cons:

PELO TAMANHO DO QUARTO, O BANHEIRO PODERIA SER MAIOR .

2026-06-22 • via Nuitee
V
Vivian • couple • br
9
2026-06-21 • via Nuitee
R
Renato • solo_traveller • br
8
Boa
Pros:

Os lençóis e toalhas

Cons:

Tinha um cheiro no quarto, que não era ruim, mas não me agradou.

2026-06-21 • via Nuitee
K
Kelly G. • couple • br
9
2026-06-21 • via Nuitee
S
Storace • solo_traveller • uy
10
2026-06-21 • via Nuitee
A
ANGELICA • extended_group • co
8
Pros:

Me gustó que está ubicado cerca a buenos restaurantes, caminable y las habitaciones con balcón tienen una vista preciosa de la ciudad.

2026-06-20 • via Nuitee
A
Angelo • solo_traveller • br
9
2026-06-19 • via Nuitee
M
Maria Elisa • extended_group • br
9
2026-06-19 • via Nuitee
T
Tiago Alevs • extended_group • br
8
Pros:

Localização excelente

Cons:

Café da manhã muito caro

2026-06-19 • via Nuitee
N
ninoi359 • Business • Georgia
2
service ok but room and amenities did not live up to standards
Pros:

not satisfied with the hotel. poor room amenities. noise from fridge, bathroom quality and space very small.

2026-06-18 • via Tripadvisor
S
Silvana • couple • br
10
2026-06-17 • via Nuitee
C
Caio • couple • br
10
2026-06-15 • via Nuitee
E
Enio • couple • br
10
Conforto em região privilegiada
Pros:

Instalações e atenção dos funcionários

Cons:

Nada

2026-06-15 • via Nuitee
V
Virgilio • couple • br
6
Custo beneficio bom
Pros:

Localização

Cons:

Falta aconchego, deveria ter quarto para turistas. Ele e muito business.

2026-06-14 • via Nuitee
C
Clare • couple • gb
9
Pros:

Location and the breakfast were great

Cons:

The bedrooms was very tired. But the bed was comfy

2026-06-14 • via Nuitee