Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Poor cleanliness
Room maintenance issues
Value not up to par

Categories

Cleanliness
7.86
Several mentions of poor cleanliness and issues with maintaining standards.
Service
8.83
Mentioned as friendly, but some reviews indicated staff could be better trained.
Location
9.37
Consistently praised as excellent by multiple reviewers.
Room Quality
7.82
Issues with decor and maintenance, as well as noise problems.
Amenities
8.35
Some positive feedback, but mixed reviews regarding pool and room features.
Value for Money
7.81
Critiques on value, especially given price relative to quality.
Food and Beverage
8.36
Breakfast received praise, although there were issues with replenishment.
Overall Experience
8.83
Mixed feelings, but general sentiment indicates a fair experience relative to the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Stylish Accommodation and Eco-Friendly Rooms:
Experience the blend of style and sustainability at Meliá in San Paulo. Stay in designer-furnished rooms with modern amenities, including eco Green Floor Rooms made from recyclable materials in partnership with WWF.

Luxurious Amenities:
Indulge in the hotel's free WiFi, roof-top outdoor pool, and a well-equipped gym. Unwind at the sauna, terrace, and enjoy 24-hour reception services for your convenience.

Culinary Delights and Entertainment:
Savor a mix of traditional and international cuisine at the Aromatique restaurant. Relax at the lobby bar's outdoor area with tropical drinks. Explore nearby bars, restaurants, and theatres in the vibrant Itaim Bibi district.

Book now for an unforgettable stay at Meliá Jardim Europa!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.4
Based on 2336 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
B
bruno • family_with_children • br
8
2026-08-29 • via Nuitee
G
Gisele • couple • us
10
2026-08-28 • via Nuitee
M
Maria Lecticia • couple • br
10
2026-08-27 • via Nuitee
F
Fernando • family_with_children • es
9
Excelente relación calidad precio
Pros:

La atención del personal de recepción de la mañana. Dejé por descuido una tarjeta de crédito junto con mis llaves de la habitación y me escribieron inmediatamente de camino al aeropuerto.

Cons:

La velocidad de respuesta a las peticiones que hice con días de alteración (servicio de Transfer desde el aeropuerto y hasta el aeropuerto, por ejemplo)

2026-08-27 • via Nuitee
M
Maria Lecticia • couple • br
10
Estadia maravilhosa!! Voltaremos
Pros:

Da delicadeza dos funcionários, muito gentis, café da manhã maravilhoso , do conforto da acomodação

Cons:

Nao ter duchinha no banheiro

2026-08-27 • via Nuitee
C
Caroline • couple • br
10
Pros:

Além do hotel ser excelente, com ótima localização, o serviço prestado pelos funcionários foi excepcional. Foram muito prestativos em nos ajudar com restrições alimentares.

2026-08-26 • via Nuitee
J
Jose FERNANDO • couple • br
8
2026-08-26 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-08-26 • via Nuitee
F
FRANCISCO RICARDO • solo_traveller • br
10
2026-08-26 • via Nuitee
C
Carla Vitória • couple • br
10
2026-08-25 • via Nuitee
R
Ricardo • couple • br
9
2026-08-24 • via Nuitee
R
Renato • couple • br
7
Pros:

Atendimento e Café da Manhã

Cons:

Quarto muito antigo sem telefone funcionando

2026-08-24 • via Nuitee
K
Klinger • solo_traveller • br
7
Pros:

Banheiro

Cons:

Tv péssima, ferro elétrico velho com tomada que não tinha como conectar.

2026-08-24 • via Nuitee
C
celso da silva • couple • br
8
2026-08-24 • via Nuitee
R
Rafael • solo_traveller • br
9
2026-08-24 • via Nuitee
C
cleimar • couple • br
8
Pros:

Localização

Cons:

Tv a cabo, canais não funcionam, nem
Mesmo os canais abertos, apesar de ter reclamado 2 vezes

2026-08-24 • via Nuitee
J
Jaqueline • couple • br
10
Pros:

Excelente tudo!

2026-08-24 • via Nuitee
R
Renata • solo_traveller • br
10
2026-08-23 • via Nuitee
C
Cristina Maria • couple • br
10
Agradável!
Pros:

Tudo certo

Cons:

Muito barulho dos carros nos qtos.
Seria necessário vidros duplos.

2026-08-23 • via Nuitee
B
Barbara • couple • br
9
2026-08-23 • via Nuitee