Quality Inn & Suites Bensalem

Hotels
•
Quality Inn
5.3 (674 reviews)
3671 Street Road , Bensalem , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Clean
Friendly service
Good location
Cons:
Dirty rooms
Roach infestations
Poor amenities

Categories

Cleanliness
3.8
Multiple complaints about dirtiness, including roaches and unclean sheets.
Service
7.8
Some positive mentions of friendly staff, but overall inconsistent.
Location
6.8
Location praised for its convenience but affected by safety concerns.
Room Quality
3.8
Reported issues with room cleanliness, comfort, and unsatisfactory amenities.
Amenities
4.8
Limited amenities with negative mentions regarding breakfast and general upkeep.
Value for Money
4.8
Overall poor condition suggests guests feel they didn’t get their money’s worth.
Food and Beverage
5.8
Breakfast options available but often reported as lacking variety and quality.
Overall Experience
4.8
Overall negative experiences, with many guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:26

Property Description

Convenient Location: Just 1 mile from the Philadelphia Park Casino and Racetrack.
Comfortable Accommodations: Stylish rooms with neutral decor and modern amenities.
Nearby Attractions: Easily accessible to Franklin Mills Outlet Mall and Sesame Place theme park.

To book your stay at Quality Inn & Suites Bensalem, visit our website or call us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.3
Based on 674 reviews
Cleanliness: 3.8
Service: 7.8
Location: 6.8
Room Quality: 3.8
Amenities: 4.8
Value for Money: 4.8
Food and Beverage: 5.8
Overall Experience: 4.8
• solo_traveller • us
3
2025-12-19 • via Nuitee
J
jomiclary • family_with_children • do
10
Pros:

Very clean

2025-12-17 • via Nuitee
T
Theresa • family_with_children • us
8
Pros:

It was convenient and the front desk lady was very nice.

Cons:

The heat did not work,blowed cool air and the hot water was out,it was fixed before we left.

2025-12-15 • via Nuitee
K
Khamidzhon • solo_traveller • us
10
2025-12-11 • via Nuitee
A
Akmal • solo_traveller • us
4
2025-12-09 • via Nuitee
J
Jeremy • couple • us
1
2025-12-06 • via Nuitee
P
Philip • couple • us
8
Pros:

Location

Cons:

Needs repairs

2025-12-04 • via Nuitee
M
megan • couple • us
1
I paid for a king, they gave a double bed with dirty sheets broken phone, wall between beds was on the floor and again i
Pros:

Nothing. It was dirty and disgusting.

Cons:

Everything. The only thing decent was the front desk and foyer.

2025-12-04 • via Nuitee
P
Prince San • family_with_children • in
5
2025-12-02 • via Nuitee
G
Glenny • couple • us
10
2025-12-01 • via Nuitee
M
Menotti • couple • us
2
2025-11-26 • via Nuitee
B
Bobby • solo_traveller • us
8
2025-11-23 • via Nuitee
P
Palazzo • family_with_children • us
4
Was overall dissapointed, but it was only a short stay thank goodness. Hopefully they clean it up so
Pros:

The location's closeness to the event we attended

Cons:

There were cops there as soon as we arrived for a harassment case between guests. The elevators alarm was going off when we got in it, & the continental breakfast was empty at 8am, and the coffee was empty. When we asked about refilling it, they told us to drink the Decaffinated coffee

2025-11-22 • via Nuitee
A
Angela • couple • us
10
Excellent service
Pros:

Excellent service

2025-11-20 • via Nuitee
L
Lavulo • couple • us
3
I would never stay at this establishment again, and I would not recommed staying here.
Pros:

Its location.

Cons:

Almost everything. The interior of the hotel was sad and needed a lot of work. The floor right outside the elevator in the lobby was cracked. The ice machine did not work. The room we stayed in had mold in the shower, the sheets had not been washed and were dirty. There was a live fly and cockroach in the room when we checked in. There were no blackout curtains in the room, so we had the bright parking lot lights shining into the room. The breakfast was next to nothing. We ended up having to go to Wawa’s across the parking lot to get a quick breakfast. The staff seemed to be in their own world.

2025-11-17 • via Nuitee
• solo_traveller • us
10
2025-11-16 • via Nuitee
M
Matthew • family_with_children • us
1
2025-11-13 • via Nuitee
G
Gicela • extended_group • co
5
Pros:

The beds were comfortable.

Cons:

The lady at the front desk was not so communicative. The elevator was so old and dirty.
The room looked clean but it was smelling like smoke and urine.

2025-11-10 • via Nuitee
S
Sharbear • family_with_children • us
2
Run!
Pros:

I liked the front desk women.

Cons:

The room was infested with roaches.

2025-11-09 • via Nuitee
L
Long • solo_traveller • us
4
2025-11-08 • via Nuitee