Melia Benidorm

Hotels
Meliá Hotels & Resorts
8.1 (3804 reviews)
Avenida Doctor Severo Ochoa, Nº 1 , Benidorm , es

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality issues
Dated room decor

Categories

Cleanliness
7.91
The rooms were warm and clean, but there were some minor issues reported.
Service
8.88
Staff were friendly, attentive, and helpful throughout the stay.
Location
8.42
Good location with easy access to bars, restaurants, and shops.
Room Quality
7.87
Rooms were spacious and comfortable, with great views, though some were a bit dated.
Amenities
8.4
Excellent amenities, including a wide range of breakfast options and entertaining facilities.
Value for Money
7.86
Good value for money based on overall experience, though some food quality issues were noted.
Food and Beverage
7.41
While the breakfast was varied, the quality was sometimes lacking, according to reviewers.
Overall Experience
8.08
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:53

Property Description

Luxurious Accommodations
The modern air-conditioned rooms at the Meliá Benidorm offer a private balcony with stunning garden or pool views, a 32-inch plasma TV, and free WiFi.

Dining and Entertainment
Indulge in various culinary delights at the hotel's multiple restaurants, poolside snack bar, and elegant piano lounge. Room service and packed lunches are also available for your convenience.

Family-Friendly Amenities
Enjoy a worry-free family vacation with a children's play area, seasonal kids' club, and a games room offering billiards, darts, and table tennis.

Experience the ultimate blend of luxury and comfort at Meliá Benidorm. Book now to create unforgettable memories.

Important information:

All cots are subject to availability.

Please note that children under 18 years old are not permitted to access the sauna.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking half board or full board, note that drinks are not included.

Please note:
-From May 19, 2025 - June 15, 2025:The heated pool will be closed for renovations

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3804 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.08
R
Romain couple be
7
fair hotel choice to stay in the area in Winter
Pros:

quality of diner buffet and indoor swimming pool in winter

Cons:

the hotel seems to be falling in pieces, buckets and towels can be found here and there to collect water drops from ceilings when it rains

2026-03-13 via Nuitee
J
jamie family_with_children gb
10
2026-03-13 via Nuitee
S
Santos family_with_children es
10
2026-03-11 via Nuitee
S
Stephanie couple gb
8
2026-03-10 via Nuitee
M
Michelle extended_group gb
6
Will think beforre we stay here again
Pros:

We have stayed here before and love the location

Cons:

The glasses and cups werent washed or replaced in the room. The milk was off. One of our rooms was a disabled room. The tiles on the floor were worn and broken. And the whole room was flooded every time we had a shower.

2026-03-10 via Nuitee
J
Jean family_with_children es
8
Rain in Benidorm
Pros:

Perfect location, l loved having a bath.
Excellent breakfast

Cons:

There were long queues at check in and check out.

2026-03-08 via Nuitee
C
Claudia couple es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-03-08 via Nuitee
C
Christopher couple gb
8
2026-03-07 via Nuitee
D
Darren family_with_children gb
9
Pros:

The Reception team were fantastic,and arranged an early check in

2026-03-06 via Nuitee
J
James solo_traveller gb
8
2026-03-06 via Nuitee
G
Gerald couple es
7
2026-03-05 via Nuitee
I
iandR2900GP Friends getaway Briton Ferry, Neath Port Talbot, South Wales, Wales
4
won't ever go back
Pros:

heard so much about this place. arrived at around 2pm and was really impressed by the building and gardens. we were informed our room would not be ready until 4pm which is the hotel check in time. we were issued with our AI wristbands and waited in the bar area. the hotel was incredibly busy being half term and a Spanish holiday plus several football teams staying at the hotel. there were 3 members of staff working the bar are who were inundated but seemed to give preferential treatment to Spanish guests the entire week . a senior member by the name of Fernando was incredibly rude and unhelpful.
the restaurant we only used 3 times throughout the week. the food was cold every meal and the queues were ridiculously slow. when we went to try to get into our room they still weren't ready at 4.10pm. our first day almost done. We were eventually told we were going to be upgraded to the 18th floor which we accepted. the room was clean and fine but we were unable to lock the patio doors. I know it was the 18th floor but the balcony could easily be accessed from adjoining rooms. this was reported and a small latch was fitted. There were four coat hangers between the two of us. There was a fridge in the room which we could not use because it doubled as a mini bar full of drinks which were not included in our AI package. After complaining to TUI we asked for the fridge to be emptied but it never was. we were however provided with 4 extra coat hangers.
Because the food in the restaurant was so poor we decided to get food from the bar. one burger was served so uncooked it was still able to moo.
All in all a really bad experience from a hotel I had really been looking forward to staying at.
we will never go back. there were just not enough staff to cope with this busy period

2026-03-04 via Tripadvisor
M
MARIANNE couple gb
6
Great location but very uncomfy bed
Pros:

Loved the location and the view

Cons:

The beds were rock hard so had a very uncomfortable nights sleep. Massive gap under the door so could hear everything all night. No USB charger by the bedside. teacups are tiny. Parking your car at the hotel costs €20 a night.

2026-03-04 via Nuitee
D
Donna couple gb
9
It was a great experience would recommend level 1 access
Pros:

It was clean and spacious and the Rituals toiletries we very nice

Cons:

Nothing

2026-03-04 via Nuitee
R
Roseann couple ca
9
Nice enough place to stay in a great location.
Pros:

The location as we were there to attend a show at the nearby Palace, the buffet breakfast was outstanding

Cons:

Check in was the longest process I have ever dealt with in any country, bar none. Although the hotel was booked in my name and I presented my passport and credit card immediately, for some reason they wouldn't carry out the checkin process without my husband having to come in from where he was outside with the car, and also show his passport, also a first for me. The room was SOOOO HOT and when we asked about the AC were told it was winter (despite it being 23C outside) so the AC wasn't on yet, our only option, they told us, was to leave our balcony door open! Yikes! Despite that, the reception area, hallways and dining room all seemed to have their AC working just fine. The cost of parking was also very steep.

2026-03-03 via Nuitee
N
Nicola couple gb
8
Pleasant and Enjoyable
Pros:

The skyline views from our room was nice. Very close to bars and restaurants and not far from the beach.

Cons:

The air conditioning

2026-03-03 via Nuitee
P
Peter couple gb
9
Excellent hotel as expected from a Melia. Plan to go back next year
Pros:

The staff were attentive friendly and were always ready to go the extra mile. The food was excellent and the location is ideal near enough to the hot spots but away enough to be pleasant

Cons:

USB Chargers incorarated in the socket system.
The ability to turn down the heating in the room

2026-03-03 via Nuitee
E
Egbert couple nl
8
Kort maar krachtig
2026-03-02 via Nuitee
R
RACHAEL couple gb
10
Great few days. Clean room and ina quieter location but still close enough to the town to enjoy everything.
Pros:

Good breakfast. Clean room. Good location

2026-03-02 via Nuitee
D
De Moya Buzon family_with_children es
10
2026-03-02 via Nuitee