Best Western Canyon De Chelly Inn

Hotels
Best Western
7.9 (517 reviews)
100 Main St , Chinle , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Good on-site restaurant
Cons:
Inconsistent cleanliness
Limited amenities
Issues with pool availability

Categories

Cleanliness
7.19
Some comments highlight issues with cleanliness and maintenance.
Service
8.66
Staff is described as friendly and welcoming in various reviews.
Location
8.7
Multiple reviews mention the convenience of the location near attractions.
Room Quality
7.65
Rooms received mixed reviews on quality and comfort.
Amenities
7.18
Some amenities were not available, but the restaurant received praise.
Value for Money
7.64
Some reviews indicate the rates were higher than expected for the service provided.
Food and Beverage
8.19
On-site restaurant received positive remarks.
Overall Experience
7.96
Overall experiences varied, but many enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:13

Property Description

Indulge in Relaxation and Comfort

Luxurious Amenities
Experience a stay at Best Western Canyon De Chelly Inn in Chinle, AZ, offering a serene retreat with an indoor pool and a steam room. The air-conditioned rooms feature modern comforts like an LCD TV and a refrigerator, ensuring a relaxing stay.

Wellness and Fitness
Stay active at the on-site fitness centre or unwind in the steam room, providing the perfect balance of relaxation and exercise.

Convenient Location
Conveniently located just 4 minutes from Canyon de Chelly National Monument, and 12 minutes from White House overlook, our hotel offers the ideal base for exploring the natural wonders of the area.

Book your stay now for a rejuvenating experience at Best Western Canyon De Chelly Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 517 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.96
M
Michelle extended_group us
10
I will bring my entire family next time !! Highly recommend this place to stay.
Pros:

Very clean environment was a comfortable stay..

Cons:

Shower pressure was working properly…

2026-01-20 via Nuitee
A
Amélie family_with_children fr
6
cher pour la prestation
Pros:

le petit déjeuner est servi dans un restaurant qui semble être attenant à l'hôtel , 3 formules au choix, ce qui est dommage c'est de ne pas pouvoir choisir soit même plus précisément selon ses goûts personnel
l'emplacement est non loin du Canyon

Cons:

L'indisponibilité de la piscine alors que nous l'aurions apprécié, propreté des chambres

2026-01-19 via Nuitee
V
Vincent extended_group us
6
2026-01-19 via Nuitee
G
Glenna family_with_children us
8
2026-01-19 via Nuitee
Z
Zoe solo_traveller gb
5
Cons:

Overpriced for what it is and the location didn’t feel the safest but that is just my personal opinion re the location.

2026-01-19 via Nuitee
L
Lyle family_with_children us
3
It was a good stay but just some things weren't what I liked.
Pros:

Comfortable beds, clean rooms.

Cons:

I didn't like that the water was yellow during our stay, the shower didn't turn on just the bath. Also that the lights kept flickering all night and it went out for a couple minutes. And no pool.

2026-01-19 via Nuitee
W
Wally solo_traveller us
6
Good location and well furnished, but with bad water.
Pros:

The room was of a good size, and had nice amenities such as a mini fridge, microwave, and hair dryer. And, it was near my destination and was reasonably quiet.

Cons:

The water had a light brown tint. I didn't trust it to be healthy to consume, so I had to buy a gallon of drinking water.

2026-01-19 via Nuitee
E
Elva family_with_children us
10
2026-01-18 via Nuitee
S
Shauna family_with_children us
9
Great location, clean, and welcoming.
Pros:

Close to stores, clean, and staff was welcoming. We enjoyed the complimentary snacks,

Cons:

I think every visit we’ve had in Chinle, the pool has never been open other than that the stay is great

2026-01-16 via Nuitee
U
Uwe couple ch
3
2026-01-16 via Nuitee
P
Patricia couple us
1
Cons:

The lady in the front was so rude! She was trying to charge me another $132 for a room I already paid for. She was unprofessional. I hope they hire another lady!

2026-01-11 via Nuitee
J
Janie family_with_children us
10
2026-01-06 via Nuitee
J
Jérôme family_with_children us
8
2026-01-03 via Nuitee
D
Daphne family_with_children ca
6
2025-12-31 via Nuitee
J
Jamie couple us
7
Meh… it’s a place to stay.
Pros:

It’s in a great location, practically at the mouth of Canyon de Chelly! The water was hot and the shower had great water pressure!

Cons:

The bed felt like it was at least 29 years old. It was not comfortable at all. The TV is tiny-the room for sure needs to be updated. Checkout is also at 11, however- we left to go get breakfast and came back BEFORE 10 am and the “Do not disturb” sign was removed from the door, the blinds were open, the bed was stripped and all the towels were gone and soaps and things were thrown in the trash. Don’t have a check out time of 11am if you want people to check out before that.

2025-12-31 via Nuitee
F
faraway_ks family_with_children de
7
2025-12-08 via Nuitee
C
Carsten extended_group us
7
2025-11-15 via Nuitee
M
Michael couple gb
7
2025-11-12 via Nuitee
J
Jones family_with_children us
9
2025-11-05 via Nuitee
B
Bruce extended_group us
10
Comfortable
Pros:

Great location and comfortable stay!

2025-11-03 via Nuitee