Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1209 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

7.6
Based on 1209 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
M
Marlon • solo_traveller • co
6
NORMAL
Pros:

UBICACIÓN

Cons:

Muy Viejo

2026-07-03 • via Nuitee
A
Arbizo • solo_traveller • mx
10
2026-06-30 • via Nuitee
P
Páramo Soler • extended_group • mx
9
2026-06-30 • via Nuitee
C
Cristina • solo_traveller • mx
8
2026-06-30 • via Nuitee
J
Jessica • couple • br
1
Nem consegui me hospedar, pois a porta não abria… e a solução foi pagar mais caro. E não paguei!
Pros:

Nada.

Cons:

Nada

2026-06-29 • via Nuitee
F
Fernando • extended_group • mx
9
un buen hotel para viaje de trabajo
Pros:

un buen hotel en general todo muy adecuado

Cons:

todo bien

2026-06-29 • via Nuitee
G
GRISELDA • family_with_children • mx
1
PESIMA ATENCION
Pros:

NADA

Cons:

Pésimo recibimiento y me fui por que fue muy mala la manera en como trataron a uno.
Uno quiere llegar a descansar de un viaje y en la entrada poniéndote peros para poder darte la habitación que se había apartado.
Nos fuimos porque no nos gusto como me trato la recepcionista ni la otra persona que estaba ahí con ella.
Asi que no lo recomiendo

2026-06-29 • via Nuitee
O
Osvaldo • solo_traveller • mx
10
Pros:

El Hotel esta muy bueno si solo vas de paso, se descansa muy bien , solo le falta la Alberca y estaría completo

Cons:

Que no tiene Alberca

2026-06-29 • via Nuitee
A
Adriana • solo_traveller • mx
10
Pros:

La excelente ubicación y rápido acceso

2026-06-29 • via Nuitee
A
Agustín • solo_traveller • mx
8
todo bien
Pros:

bien

Cons:

todo bien

2026-06-27 • via Nuitee
O
oscar • solo_traveller • co
10
Pros:

Buenas noches, agradable todo el ambiente y la ubicación es perfecta

2026-06-27 • via Nuitee
A
Angel Israel • solo_traveller • mx
7
2026-06-25 • via Nuitee
R
Rodolfo • couple • mx
9
2026-06-23 • via Nuitee
F
Fernando • couple • us
10
Pros:

Great location

Cons:

Na

2026-06-22 • via Nuitee
D
David Antonio • solo_traveller • mx
8
Pros:

La ubicación del hotel

Cons:

El cuarto estaba un poco descuidado sobre todo el baño

2026-06-22 • via Nuitee
D
Dario • family_with_children • us
8
2026-06-21 • via Nuitee
C
Carmen • couple • us
10
2026-06-16 • via Nuitee
Y
Yolanda • solo_traveller • py
5
Instalaciones viejas y falta de mantenimiento.
Pros:

La ubicación es buena y el personal súmamente amable.

El espacio público para planchar ropa es muy útil

Cons:

La iluminación interior de la habitación es muy pobre.

No tienen acondicionador en el baño ni las cofias para la ducha.

Las tuberías del lavamanos olían mal, les falta limpieza de mantenimiento.

Falta mejorar la limpieza en cabecera de camas y bajo las camas.

2026-06-15 • via Nuitee
M
Miguel • solo_traveller • mx
10
confortable
Pros:

ok

Cons:

ok

2026-06-15 • via Nuitee
T
Tracy • couple • mx
10
2026-06-10 • via Nuitee