Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1125 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

7.6
Based on 1125 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
J
Jaime • solo_traveller • mx
5
Pros:

La ubicación

Cons:

Muy pequeña la habitacion, sucio el aire acondicionado hace un ruido tremendo !!!

2026-04-18 • via Nuitee
J
Juan • solo_traveller • mx
8
2026-04-16 • via Nuitee
A
Avelino • solo_traveller • mx
9
Pros:

La ubicacion está excelente muy cerca de centros comercialea y vías rápidas acorde a lo que buscaba

Cons:

La limpieza exterior no fué la adecuada, mucha basura acumulada en los cestos del jardin de la entrada

2026-04-16 • via Nuitee
A
Avelino • solo_traveller • mx
9
Pros:

La ubicacion está excelente cerca de centros comerciales y vías rápidas ideal para lo que buscábamos en nuestra estancia

Cons:

La limpieza exterior no fue la adecuada habia mucha basura acumulada en lps cestos ubicados en el jardin

2026-04-16 • via Nuitee
H
Henry • solo_traveller • py
7
2026-04-13 • via Nuitee
K
Kia • extended_group • cr
5
Ni bueno ni malo, cumple con lo necesario
Pros:

La ubicación, tiene buena ubicación y permite llegar rápido a los lugares. El servicio de comida en el lugar es bueno, específicamente el buffete en el desayuno, el precio no está mal y tiene variedad. Considero que en general el lugar cumple con las expectativas, no te estás hospedando en un hotel de lujo y lo sabes pero a su vez tampoco estás en un mal hotel.

Cons:

No me gustó el lavamanos de la habitación, considero que se ve muy sucio ya que es viejo, o al menos su diseño así es, adicionalmente, la limpieza de las carpetas en los pasillos se ven con manchas, lo que hace sentir el lugar como descuidadoo.

2026-04-10 • via Nuitee
G
Garcia • family_with_children • mx
8
2026-04-10 • via Nuitee
C
Carlos • solo_traveller • mx
6
inaceptable
Cons:

El personal de recepcion en la noche muy mal servicio, pareciera como si te estuvieran haciendo un favor, la recamara me la entregaron sucia y me tuvieron que cambiar, no contestan en recepcion cuando marcas desde tu habitacion

2026-04-08 • via Nuitee
O
Oscar • couple • mx
9
Fabuloso, todo funcionó mejor de lo que esperábamos. El servicio 10 de 10.
Pros:

Cama, ubicación, atmósfera, servicio, relación costo beneficio.

Cons:

Baño un poco chico

2026-04-07 • via Nuitee
A
Ausama • couple • th
6
2026-04-07 • via Nuitee
T
Thamir • solo_traveller • ca
1
Pros:

Just location

Cons:

Nothing is good on this hotel very dirty not helpful stuff bathroom dirty no door handle floor need to be replacing update. All broken ,price is very high not worth management Hungary money. we do complain they don’t care no respond.

2026-04-04 • via Nuitee
L
Laura • solo_traveller • br
10
2026-04-04 • via Nuitee
A
Ausama • extended_group • th
7
2026-04-02 • via Nuitee
P
Padilla • couple • mx
10
2026-04-02 • via Nuitee
H
Hernandez • extended_group • mx
3
2026-04-01 • via Nuitee
J
Juliano • family_with_children • nl
8
2026-04-01 • via Nuitee
B
Berenice Beltran • solo_traveller • mx
7
2026-03-31 • via Nuitee
M
Marcos • solo_traveller • us
6
Cons:

No ponen por lo menos una botella de agua en la habitación

2026-03-30 • via Nuitee
C
Cynthia • solo_traveller • mx
8
Pros:

Muy bien el desayuno. Variedad de platillos.

Cons:

Estacionamiento.

2026-03-26 • via Nuitee
J
Juan Jose • solo_traveller • mx
8
2026-03-24 • via Nuitee