Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1115 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , mx

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

7.6
Based on 1115 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
J
Juan Pablo • solo_traveller • mx
10
2026-02-14 • via Nuitee
R
Rafael • family_with_children • mx
10
2026-02-12 • via Nuitee
J
Javen • solo_traveller • mx
1
2026-02-12 • via Nuitee
F
Fabiola • couple • mx
8
2026-01-30 • via Nuitee
J
José A. • couple • mx
8
2026-01-29 • via Nuitee
Y
yuko • solo_traveller • jp
8
この付近でこの値段でこのサービスは満足の範囲かと。
Pros:

この付近にしては安かった！部屋も清潔で広くて1人で泊まるには十分でした。朝食もチーズやハム、パンもあり、メキシカンフードもあり、私的には大満足です。

Cons:

シャワーと洗面台が結構狭かったのが嫌だった。あと海外あるあるですが、シャワーヘッドの水量がまだらでした。　温度は熱いです。

2026-01-26 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
9
INTERESANTE
Pros:

TODO BIEN

2026-01-20 • via Nuitee
K
Karla • family_with_children • mx
9
2026-01-20 • via Nuitee
A
Alma • solo_traveller • au
5
Disappointing and didn’t match the price or expectations.
Pros:

The location was the only thing I liked.

Cons:

The pillows had stains, two of them, and there was a hair on the toilet seat lid. Also, the room felt a bit sad and not cozy at all. I felt it was very expensive for what it offered. There weren’t even any bathroom amenities, just a plain bed and a toilet. Even the shower head was in poor condition, full of scale. I don’t think I will book here again.

2026-01-20 • via Nuitee
J
Juan Andres • solo_traveller • mx
10
2026-01-20 • via Nuitee
U
ulises • solo_traveller • mx
9
Muy buena justo lo que necesites
Pros:

Todo estuvo bien

Cons:

Más amplio horario de desayunar

2026-01-20 • via Nuitee
F
FERNANDA • couple • mx
9
Excelente
Pros:

Atención de la chica del restaurante excelente

Cons:

Nada q comentar

2026-01-19 • via Nuitee
A
Aguirre • family_with_children • mx
8
Cons:

Que no tiene AC por cuarto

2026-01-19 • via Nuitee
O
oscar • solo_traveller • mx
7
Pros:

es una opción para un viaje ejecutivo de negocios

2026-01-19 • via Nuitee
C
Cinthya Areli • extended_group • mx
6
Económico, tiene lo necesario.
Pros:

Son super amables. Excelente ubicación. Precio accesible.

Cons:

Son MUY lentos para el check in. Las sábanas de mi cama estaban bien ásperas. Mi ropa se arrastraba en el closet porque solo había ganchos de la mitad para abajo.

2026-01-19 • via Nuitee
N
Nancy • family_with_children • mx
10
Buena
Pros:

Muy buen servicio y excelente ubicación

Cons:

Encontramos una araña en el cuarto

2026-01-19 • via Nuitee
T
Tania Lizbeth • extended_group • mx
4
If you are looking for a cheap stay in this area y a good option, keep in mind is very basic.
Pros:

Good thing is the location, is very close to show center, restaurants and clubs.
Room was super basic, bed was regular.

Cons:

Lobby, elevator and hallways were bad smelling, and you could tell why the elevator smell bad just looking at it, floor and walls were dirty and the 4 days I stayed there it remained the same, no one cleaned it up in those days.

Curtains in the room were also really dirty when opening the window I noticed the linen was black in the edges of the yellow color.

No iron in the room if you need it you will have to go to a common area to use the one there.

2026-01-19 • via Nuitee
A
Angel • extended_group • mx
5
He tenido problemas para que me den mi factura. Me podrían apoyar con este tema por favor.
Cons:

me cobraron doble el alojamiento y no me dieron factura.. y hasta la fecha la sigo solicitando pero no me dan respuesta. Me pueden ayudar con este tema pf. gracIas

2026-01-19 • via Nuitee
P
Paulina • solo_traveller • mx
5
Excelente ubicación, no tanta limpieza
Pros:

La ubicación

Cons:

El baño no estaba tan limpio y tampoco el piso del cuarto.

2026-01-19 • via Nuitee
M
Milton • solo_traveller • mx
9
Pros:

atención de algunas personas trabajadoras

Cons:

no es un tema directo del establecimiento pero los servicios urbanos en la zona son mejorables (banquetas, limpia).

2026-01-19 • via Nuitee