Ibis Monterrey Valle

Hotels
•
ibis
7.6 (1115 reviews)
Avenida Lazaro Cardenas, 3000 Colonia Valle Oriente , Monterrey , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Cons:
Lack of cleanliness
Room condition issues

Categories

Cleanliness
6.8
Several reviews mentioned issues such as insects, lack of cleaning, and hair found in rooms.
Service
8.76
The staff's professionalism and attitude were frequently praised, though some negative comments were made about reception.
Location
9.3
Multiple reviews applauded the excellent location of the hotel, highlighting its convenience.
Room Quality
6.26
Many reviews criticized the size and condition of the rooms, indicating a lack of amenities.
Amenities
6.79
Guests pointed out the absence of essential amenities like air conditioning and mini bars.
Value for Money
7.25
Some guests felt the price did not match the quality of the accommodations and services received.
Food and Beverage
7.8
While food and dining services received limited comments, the breakfast hours were noted as needing improvement.
Overall Experience
7.86
The overall sentiment was mixed; while some aspects were appreciated, others significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Modern Hotel with Free Wi-Fi and 24-Hour Snack Service

City Views and Mexican Cuisine

Experience city views and enjoy Mexican cuisine at the hotel's restaurant. The varied buffet breakfast is available daily from 06:30, ensuring a delicious start to your day.

Convenient Location in Financial District

Situated in the San Pedro Garza Garcia financial district, the hotel is just 700 meters from the San Agustin Shopping Centre. With Monterrey Airport only a 30-minute drive away, the hotel offers a convenient location for business and leisure travelers alike.

Book your stay at Ibis Monterrey Valle for a modern and comfortable experience in Monterrey.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

7.6
Based on 1115 reviews
Cleanliness: 6.8
Service: 8.76
Location: 9.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.86
J
Jose Alberto • family_with_children • mx
8
Pros:

Atención

Cons:

.

2026-03-05 • via Nuitee
E
emayen92 • solo_traveller • sv
8
Bien para una visita de fin de semana.
Pros:

Muy buena ubicacion, el hotel cumple con las expectivas de estancias cortas, el personal fue siempre muy amable. La habitacion estaba bien solo parecia qud no habia recibido limpieza por varios dias, la mesa de de noche estaba llena de cafe y en el piso estaba sucios. Yo recomendaria que mejoraran la limpieza de las habitaciones, soy usuaria de la cadena de hoteles a nivel mundial y es la primera vez que encuentro una habitacion en esas condiciones., por lo demas todo bien.

Cons:

La limpieza de la habitacion tiene que mejorar, estaba polvoso y el mesa de noche tenia una mancha de cafe y el piso estaba sucio.

2026-03-03 • via Nuitee
P
Philippe • solo_traveller • co
7
Más o menos bueno .
Pros:

Personal amable .

Cons:

El aire acondicionado que no se podía bajar y tuvimos que pedir cobijas

2026-02-23 • via Nuitee
F
Franacosta • family_with_children • mx
8
Pros:

La ubicación

Cons:

El servicio del personal de recepción. Nunca nos ofrecieron agua de cortesía. Tuvimos que salir al Oxxo porque los frascos de agua del día ya se habían guardado

2026-02-22 • via Nuitee
J
Juan Pablo • solo_traveller • mx
10
2026-02-14 • via Nuitee
J
Javen • solo_traveller • mx
1
2026-02-12 • via Nuitee
R
Rafael • family_with_children • mx
10
2026-02-12 • via Nuitee
F
Fabiola • couple • mx
8
2026-01-30 • via Nuitee
J
José A. • couple • mx
8
2026-01-29 • via Nuitee
Y
yuko • solo_traveller • jp
8
この付近でこの値段でこのサービスは満足の範囲かと。
Pros:

この付近にしては安かった！部屋も清潔で広くて1人で泊まるには十分でした。朝食もチーズやハム、パンもあり、メキシカンフードもあり、私的には大満足です。

Cons:

シャワーと洗面台が結構狭かったのが嫌だった。あと海外あるあるですが、シャワーヘッドの水量がまだらでした。　温度は熱いです。

2026-01-26 • via Nuitee
K
Karla • family_with_children • mx
9
2026-01-20 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
9
INTERESANTE
Pros:

TODO BIEN

2026-01-20 • via Nuitee
A
Alma • solo_traveller • au
5
Disappointing and didn’t match the price or expectations.
Pros:

The location was the only thing I liked.

Cons:

The pillows had stains, two of them, and there was a hair on the toilet seat lid. Also, the room felt a bit sad and not cozy at all. I felt it was very expensive for what it offered. There weren’t even any bathroom amenities, just a plain bed and a toilet. Even the shower head was in poor condition, full of scale. I don’t think I will book here again.

2026-01-20 • via Nuitee
J
Juan Andres • solo_traveller • mx
10
2026-01-20 • via Nuitee
U
ulises • solo_traveller • mx
9
Muy buena justo lo que necesites
Pros:

Todo estuvo bien

Cons:

Más amplio horario de desayunar

2026-01-20 • via Nuitee
O
oscar • solo_traveller • mx
7
Pros:

es una opción para un viaje ejecutivo de negocios

2026-01-19 • via Nuitee
F
FERNANDA • couple • mx
9
Excelente
Pros:

Atención de la chica del restaurante excelente

Cons:

Nada q comentar

2026-01-19 • via Nuitee
A
Aguirre • family_with_children • mx
8
Cons:

Que no tiene AC por cuarto

2026-01-19 • via Nuitee
C
Cinthya Areli • extended_group • mx
6
Económico, tiene lo necesario.
Pros:

Son super amables. Excelente ubicación. Precio accesible.

Cons:

Son MUY lentos para el check in. Las sábanas de mi cama estaban bien ásperas. Mi ropa se arrastraba en el closet porque solo había ganchos de la mitad para abajo.

2026-01-19 • via Nuitee
N
Nancy • family_with_children • mx
10
Buena
Pros:

Muy buen servicio y excelente ubicación

Cons:

Encontramos una araña en el cuarto

2026-01-19 • via Nuitee