Hotel Pacific

Hotels
8 (1147 reviews)
300 Pacific Street , Monterey , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Spacious rooms
Comfortable beds
Cons:
Unhelpful staff
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.59
Several reviews mentioned issues with cleanliness, particularly in the luxury suite.
Service
6.06
Multiple complaints about unhelpful staff and poor communication.
Location
10
Location receives praise for being close to attractions like the wharf.
Room Quality
8.1
Rooms are spacious but some specific comments about issues detracted from overall quality.
Amenities
7.55
Amenities like the jacuzzi were reported to be non-functional during the stay.
Value for Money
8.08
There are mixed feelings about the cost in relation to offered services.
Food and Beverage
8.54
Breakfast options were described as basic, but generally acceptable.
Overall Experience
8.09
Guests had mixed reviews but highlighted several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:35

Property Description

Luxurious All-Suite Accommodations
Hotel Pacific offers boutique all-suite accommodations featuring fireplaces and luxurious feather bedding. The bathrooms are equipped with separate bath tubs and showers, ensuring a relaxing and comfortable stay for guests.

Spanish-Style Adobe Decor and Lush Gardens
Immerse yourself in the charm of Hotel Pacific with its Spanish-style adobe decor and lush private gardens. The unique and inviting atmosphere adds a touch of elegance to your experience, making your stay truly memorable.

Convenient Location for Exploring
Located in the heart of Monterey, Hotel Pacific is just steps away from the Monterey Conference Center and a short drive from other popular cities like Carmel and Pacific Grove. With top attractions, beautiful beaches, museums, and golf courses nearby, guests can easily explore the best of the Monterey Bay area.

Experience luxury and convenience at Hotel Pacific - book your stay now for an unforgettable getaway.

Important information:

Pets are not permitted in the lobby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

8
Based on 1147 reviews
Cleanliness: 7.59
Service: 6.06
Location: 10
Room Quality: 8.1
Amenities: 7.55
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 8.09
T
Tammy couple us
9
2026-01-30 via Nuitee
S
Sun family_with_children sg
5
2026-01-27 via Nuitee
B
Bastino family_with_children ar
8
Pros:

Hermoso el hotel, la habitación grande, cómoda, muy bien decorada y equipada, los patios españoles hermosos.Muy bien ubicado.

Cons:

El desayuno nos pareció demasiado simple en cuanto a variedad. Y el lugar para desayunar nada que ver en su decoración al resto del hotel.

2026-01-24 via Nuitee
C
Chris couple us
10
35 wedding anniversary
Pros:

Fireplace

Cons:

Bottom room no view. Ask for a balcony of the street

2026-01-22 via Nuitee
M
Manveer couple us
10
2026-01-20 via Nuitee
C
Carla couple es
6
La suite vale la pena el desayuno no
Pros:

La chimenea dentro de la habitacion es un plus, las suites son grandes con todo lo necesario para una estancia comoda, y los baños tienen ducha y bañera

Cons:

El desayuno es realmente pobre. No es aceptable. Tuvimos que ir a un restaurante fuera del hotel para poder desayunar. Casi parece una estafa, te ponen que incluye el desayuno y la verdad es que deja mucho que desear

2026-01-20 via Nuitee
E
Eleuterio couple us
8
2026-01-20 via Nuitee
M
Marius couple lt
8
2026-01-20 via Nuitee
M
Mear family_with_children us
3
2026-01-18 via Nuitee
S
SONDRA extended_group us
10
Absolutely would stay here again! It was cute, cozy, well appointed and conveniently located!
Pros:

Our room was very clean and comfortable. It had the feel of a cute beach cottage. Property is very close to beach, super friendly staff, easy check in/out.

Shower head was a handheld (why don't all hotels have these?!), pressure was fantastic and the shower height seemed higher than standard, so yay for the tall folks =D. All shower essentials were provided. Plenty of counter space.

Coffee maker, coffee, tea and sweeteners were in a little "kitchen" area where there was a table for 2, a microwave, refrigerator and sink. It appeared that there were a couple of plates in the cabinet too.

The fireplace worked wonderfully to take the chill off the air, although we did have to ask for matches - fair enough. The sitting area in front of the fireplace was cozy and cute. We had a small semi-private patio area out back as well. During the day, the windows let in a decent amount of light.

We had to leave before we could try the breakfast, so no comment on that.

Cons:

It seemed as though the ADA grab bars in the bathroom doubled as towel racks, which didn't seem appropriate or convenient, as they weren't near to the shower and were lower to the floor. A hook or two in the bathroom would have been nice as well. The lighting in the bathroom was dim.

They charge $20 or $22 to park in the garage, which I've never had to do at a hotel, parking has always been included. Street parking was available, however, there are time and day limits.

No fault of the hotel, but the noise from other guests was quite loud in our room. Upstairs, in the walkways, we could hear moving about. Also noticeable was plumbing/water sounds in the walls. Not godawful, but did wake me up a couple times.

One of the switches on one of the lamps was broken, but because there were so many other lighting options, it didn't matter.

2026-01-15 via Nuitee
K
Kristy couple us
9
2026-01-14 via Nuitee
S
Sharon family_with_children us
9
2026-01-14 via Nuitee
G
Gordon couple us
10
2026-01-13 via Nuitee
T
Thomas couple us
10
2026-01-13 via Nuitee
M
Michael family_with_children es
8
Pros:

Habitaciones muy grandes

Cons:

Poco personal en el hotel

2026-01-06 via Nuitee
J
Juliette solo_traveller au
7
Good location
Pros:

Location walk to town and pier was lovely.

Cons:

Leak in the roof in our bedroom was a surprise !

2026-01-06 via Nuitee
C
Clarence Jackson couple us
10
Pros:

Excellent experience good food and staff !!

Cons:

My wife and I having more time there.

2026-01-05 via Nuitee
M
Mahmut family_with_children us
8
Pros:

fireplace

Cons:

It's a shame that the shampoos available in the shower cubicle aren't available in the bathtub.

2026-01-04 via Nuitee
B
Bhakti Shukla family_with_children us
4
Good location, but not worth the price
Pros:

The room was nice and good size for 4 people. And the fireplace was a nice touch especially in the winter time when we went.

The location of the hotel is very good, walkable to both Old Fisherman's wharf and Cannery row.

Cons:

1. The hotel does not offer free parking spots. I know that hotel prices in these California beach areas are always high, but it should at least include a parking spot, especially if we are staying for multiple days.

2. The receptionist lady was the most unhelpful person ever. She did not know where the breakfast in the hotel is served, but still gave wrong directions to us, making us walk in the rain 2-3 times! On another day, we asked about the jacuzzi and she didn't even know where it was! Most useless hospitality service I've ever seen!

3. The jacuzzi, which was one of the main reasons we booked this hotel, was not working the entire time we were staying here. It was utterly disappointing!

4. Basic things like extra toilet paper or towels were not given in the 3 days we stayed.

5. There was no way to contact the reception or housing facility to ask for anything. The telephone in the room is useless!

2026-01-03 via Nuitee
J
James couple us
5
Nice facilities but won’t return because of careless staff
Pros:

Location, spacious room

Cons:

The staff - not helpful, 3 out of 3 times I asked for directions to bathroom, breakfast room and our room I received the wrong directions.

2026-01-03 via Nuitee