InTown Suites Extended Stay Murfreesboro TN - MTSU

Hotels
7.1 (159 reviews)
1345 Old Fort Parkway , Murfreesboro , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Affordable price
Some staff friendliness
Cons:
Poor cleanliness
Rude staff
Maintenance issues

Categories

Cleanliness
4.43
Multiple complaints regarding lack of cleaning and presence of unwanted debris.
Service
6.9
Some staff were nice, but there were significant complaints about rudeness and lack of professionalism.
Location
7.94
Affordable price and generally easy access, although smoking near the entrance is a concern.
Room Quality
5.39
Issues reported with leaking sinks, slow drains, and general maintenance problems.
Amenities
7.42
Basic amenities available, standard for budget accommodation.
Value for Money
9.38
Affordable rates compared to other options in the area.
Food and Beverage
8.43
Not specifically mentioned but expected to meet standard quality for this hotel tier.
Overall Experience
6.9
Overall mixed feelings with significant issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:25

Property Description

Convenient Location
Situated just 30 minutes from Nashville International Airport, InTown Suites Extended Stay Murfreesboro TN - MTSU is easily accessible for travelers. Within a short drive, guests can reach popular attractions and the city center.

Comfortable Accommodations
Enjoy the convenience of a full kitchenette in every room, along with an HDTV featuring premium channels for entertainment. Some rooms even offer a cozy seating area for relaxation.

Convenient Amenities
Benefit from free Wi-Fi, 24-hour laundry facilities, and vending machines on-site. For a comfortable stay, non-smoking rooms are available upon request.

Book now for a memorable extended stay experience at InTown Suites Extended Stay Murfreesboro TN - MTSU, where convenience and comfort meet.

Important information:

For guests arriving after the office closes, reservations will be processed prior to arrival, and room keys and paperwork will be left with the property's Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

7.1
Based on 159 reviews
Cleanliness: 4.43
Service: 6.9
Location: 7.94
Room Quality: 5.39
Amenities: 7.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 6.9
R
Roman couple us
6
Pros:

para hacer el check in mucho problemas

2026-07-05 via Nuitee
R
Roman couple us
6
2026-07-05 via Nuitee
J
Joseph solo_traveller us
1
Pros:

The location and price was fair

Cons:

Literally everything else was horrible the staff was rude and threatened to kick me out only because I asked do they clean the rooms and not helpful at all the refrigerator was nasty had a dead rat in it that stunk up the whole room for days and it took them 3 days to replace it they didn't want to give us any towels they never cleaned our room told me check in was for 11 o'clock am but didn't check me in until 3:30pm loud and rude people hanging out in front the building and in the back of the building and on top of all that 2 staff members enter my room saying it was mandatory looking for they housekeeper and this was after they told me housekeeping doesn't clean my room

2026-06-28 via Nuitee
C
Cooper solo_traveller us
7
2026-06-07 via Nuitee
J
Jack couple us
8
2026-06-04 via Nuitee
A
Angel solo_traveller us
6
2026-05-29 via Nuitee
J
Jeri solo_traveller us
1
Terrible. Disgusting. And will never book with a intowne suites again!
Pros:

Nothing.

Cons:

Filthy. Floors and walls were visibly dirty. Someone didn’t so much as sweep. Love roaches in room. Checked in and then left. Not habitable. Corporate customer service is a joke and impossible to get ahold of!

2026-05-16 via Nuitee
S
Shawanda family_with_children us
7
Home away from home
Pros:

I love the staff. Friendly always. Close to work

Cons:

I seen a few roaches in my room

2026-04-11 via Nuitee
T
Timothy extended_group us
6
2026-02-26 via Nuitee
M
Martinez extended_group us
5
2026-02-13 via Nuitee
Z
Zeigler extended_group us
9
Pros:

Clean, and staff is TOP NOTCH!!!!!

2026-02-09 via Nuitee
L
Lee Pelton-Smith couple us
7
2026-01-28 via Nuitee
A
Atilano extended_group us
10
2026-01-27 via Nuitee
K
Kevin solo_traveller us
4
2026-01-24 via Nuitee
L
Lee Pelton-Smith couple us
8
2026-01-06 via Nuitee
G
Goodwin couple us
7
Cons:

Only the front door let you in , and when they came and cleaned our room they didn't do anything at all not even give us new linens

2026-01-03 via Nuitee
S
Shawn solo_traveller us
6
2026-01-03 via Nuitee
A
Andrea solo_traveller us
10
2025-12-26 via Nuitee
J
Jeanna family_with_children us
7
2025-12-23 via Nuitee
B
Brittany solo_traveller us
5
Not good!
Pros:

Affordable price. Some staff was nice.

Cons:

No one followed policy to smoke away from the building. So you walk out and everyone’s smoking by the doors. Some staff very rude. Fire alarms constantly go off early morning through the day or at night. Found dog poop in the room after moved in and we did not have a dog. People being loud at all times. The staff will lie on you when they don’t want to do their job. They do not clean when they come. They were suppose to change sheets sweep and take trash once a week and they only took the trash and swept around everything not under the beds or couch hints why the dog poop never got cleaned up. There was grease and something nasty on the walls in different areas. Broke. Cabinets and doors. Sink leaked. Bathtub was extremely slow draining. Constant bugs coming in from outside and we were on the 3rd floor.

2025-12-23 via Nuitee