DoubleTree by Hilton Hotel Savannah Historic District

Hotels
Hilton Worldwide
8.4 (421 reviews)
411 W Bay Street, Savannah, Georgia, 31401 , Savannah , US

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent valet service
Beautifully decorated for the holidays
Cons:
Noisy rooms
High valet parking costs

Categories

Cleanliness
8.48
Specific mention of the hotel being well maintained, but noise issues affected overall experience.
Service
9.45
Valet staff provided excellent service despite complaints about other aspects.
Location
8.99
Great location but noisy due to proximity to a busy street.
Room Quality
7.94
Issues with room assignment and noise level impacted the quality.
Amenities
8.47
Standard hotel amenities but valet parking rates were excessively high.
Value for Money
7.43
Unfavorable parking costs detract from overall value perception.
Food and Beverage
7.98
Breakfast options were not satisfactory, affecting the overall experience.
Overall Experience
8.45
Good overall stay but overshadowed by service and pricing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:44

Property Description

Experience the perfect blend of comfort and convenience at the DoubleTree by Hilton Hotel Savannah Historic District, ideally located just steps from the vibrant River Street.

Recreational Amenities
Relax and rejuvenate at our outdoor pool or maintain your fitness regimen at our state-of-the-art 24-hour fitness center.

Dining Options
Savor delicious meals at our on-site restaurant, or enjoy the convenience of room service during limited hours. Don't forget to quench your thirst at our stylish bar/lounge.

Business and Event Facilities
With 2,100 square feet of versatile meeting space, including a conference center, your event will be a success right here in the heart of Savannah.

Book your unforgettable stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 421 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.45
G
GoPlaces768413 Couples
10
Nice start to our DoubleTree stay!
Pros:

Jamie as the hotel valet is amazing. Great personality and friendly with the hotel guests. Nice start to our stay. Check-in was seamless and room is very nice. Great location

2026-03-21 via Tripadvisor
G
GrandTour704691 Family Aiken, South Carolina
10
Best Valet in Savannah!
Pros:

Jamie in Valet was absolutely amazing, very attentive, friendly and helpful! She is a gem and we will be back because of her great service!

2026-03-21 via Tripadvisor
T
TravelBrianCO Couples Pearland, Texas
10
Great st Patrick’s day
Pros:

First visit to this hotel and stayed for at Patrick’s day. Clean and basic doubletree. Standard offerings. Friendly staff. Plenty of walkable restaurants and sights to see. Expensive on site valet parking but typical for the area.

2026-03-18 via Tripadvisor
T
T9026CIsaraa Family
10
Spur of the Moment Savannah Trip.
Pros:

We needed a last minute change and ended up at DoubleTree by Hilton. It is a fantastic hotel in a fantastic area of Savannah! Close to all of the fun offerings the city has to offer.

Jamie in valet was amazing. She was so sweet every time we pulled in, and made our parking so much easier.

Destiny in the dining area -- PLEASE GIVE HER A RAISE OR BONUS OR SOMETHING! She was absolutely amazing when we had her at dinner at the bar and at breakfast as our server. She was always smiling, and was so gracious to us when our son started having meltdowns. She is truly one of the reasons we will be back.

The room was on the corner of the building and made for great people watching. The air temp stayed nice the whole time. I do wish I could adjust the settings on the TV though as the screen was very very bright. The location of the hotel and the proximity to the bars does make it a little loud, but nothing awful. Beds were COMFY as were the pillows, but the comforter could use some work.

Overall we will be staying here again on our next trip to Savannah.

2026-03-17 via Tripadvisor
E
Eshabk Friends getaway
10
Jamie in Valet
Pros:

Jamie in Valet was so welcoming from the time we arrived and the entire duration of the trip . I can tell that she really loves her job . It was a pleasure meeting her .

2026-03-15 via Tripadvisor
P
Pioneer62414254212 Family
10
Great service
Pros:

Jamie in Valet was so friendly and helpful

2026-03-08 via Tripadvisor
8
884trevorb Family
10
Valet worth every penny (and then some!)
Pros:

Exactly what we needed for our family of 4. Proximity to the sights and entertainment, just enough with the hotel amenities and an outstanding staff!

But what really impressed me was the valet experience! Jamie took care of us from the minute we arrived, help g us with luggage and check-in. She made herself available to get our car packed when needed and had our car ready to go in a flash. It was so noteworthy, that it warrants a review unto its self! Thank you, Jamie for making our first, last, and all other impressions ones to remember!

2026-03-02 via Tripadvisor
W
W90TCdennism Family
10
Great weekend visit to Savannah.
Pros:

A very convenient location for exploring Savannah. Easy walking distance to City Market, the river front, and many restaurants. A special shout out to Jamie in valet for help with parking logistics and great service.

2026-03-01 via Tripadvisor
A
amandacP3511QY Family
6
Nice hotel, Jamie needs a raise
Pros:

Overall, this is a very nice hotel. The property itself was clean, comfortable, and well maintained. The housekeeping staff was absolutely top notch — the rooms were spotless every day, and they clearly take pride in their work.

The front desk staff was polite during check-in, but any requests outside of that felt like an inconvenience to them. While they weren’t rude, they did seem irritated when asked for assistance beyond the basics.

Valet service is where the experience really fell apart. At $50 per day — with no other parking option — I expected efficiency and professionalism. The gentleman working Friday evening was super helpful and kind. We also worked with Jaime on the day we left, and she was fantastic. She was running around doing everything she could to make sure everyone received their vehicles in a timely manner. She was truly the only one who seemed to be hustling.

Unfortunately, the weekend valet staff was disorganized and unprepared. They didn’t know where my car was and seemed unfamiliar with the app the hotel uses to request vehicles. Ironically, I received a text saying they were “hustling to car,” which could not have been further from what was actually happening. It was frustrating to pay a premium for a service that lacked coordination and urgency.

In the end, it’s a nice hotel with excellent housekeeping and a couple of standout valet employees, but inconsistent service — especially at that valet price point — definitely impacted the overall experience.

2026-03-01 via Tripadvisor
S
shaunaceer Couples
10
Wedding weekend
Pros:

We arrived and Jamie immediately came to greet us. She made our arrival amazing and easy! Such a sweet soul.

2026-02-28 via Tripadvisor
V
Voyage66036885884 Family
10
Great stay!
Pros:

We really enjoyed staying at the Doubletree. It was clean, comity and convenient to everywhere we wanted to go. Jamie was a great help in the Valet department!

2026-02-28 via Tripadvisor
8
829jordonc Couples
10
Ten out of ten!!
Pros:

Miss Jamie the valet was the best!!! Very friendly!! She gives tips on where to go and eat! Me and my partner loved her!! Very funny and quick with wit!! The hotel was a great experience but she made it memorable!!

2026-02-26 via Tripadvisor
D
dorothycB6788CR Family
10
Jamie’s appreciated!!
Pros:

We had an amazing time. Thanks to Jamie in valet! She always takes good care of my family. Our dog Cooper actually looks for her. Jamie helps us with him too. It’s the little things that make the trip! Thanks Jamie in Valet!!

2026-02-24 via Tripadvisor
U
U1866NOmichaelb Family
10
Great location for walking downtown
Pros:

Experience was fantastic. Rooms are clean and comfortable. Jamie at the valet desk is WONDERFUL. Super helpful; she really went out of her way for us.

2026-02-24 via Tripadvisor
L
luereeh Couples
10
Jamie the Valet deserves a Gold Medal 🥇!
Pros:

Jamie the Valet was amazing! Made us feel welcome the minute we pulled up! We brought aur two little dogs and she was so sweet and engaging with them. The parking garage was packed and she maintained a big friendly smile, provided excellent service and handled the melee with ease. Jamie is outstanding and was a big reason why we loved our stay! Absolutely loved her!

2026-02-22 via Tripadvisor
S
sharonlaritaa Family
10
Excellent Valet service
Pros:

Jamie our valet was excellent. We were greeted with a warm welcome and she made sure we had an awesome send off prior to leaving with the future valets. She is a great person on your team. Sharon and Jerry Ashford

2026-02-22 via Tripadvisor
J
josephsF8479CA Business
10
A pleasant experience
Pros:

The staff was great! From the front desk to the bartenders to the servers in the restaurant. Friendly, helpful and pleasant even when solving problems.

2026-02-21 via Tripadvisor
D
Dan3990 Business Usk, Washington
10
Valet parking
Pros:

Jamie did a fantastic job taking care of me whenever I pulled up to valet. Very good service every time. Top-tier valet service. Smooth, organized, and extremely professional. Jamie and all of the attendants were sharp, polite, and treated my car like it was their own. A flawless experience.

2026-02-21 via Tripadvisor
C
christinac6264 Family Bishop, Georgia
8
Great staff. Not much sleep.
Pros:

The hallway was very loud late in to the night so we did not get much sleep. However, the bartender and restaurant staff were great and very friendly.

2026-02-21 via Tripadvisor
M
Meyeralaskan1 Business
10
Down there for business for the week. Enjoyed every minute of it.
Pros:

Jamie in Valet was top notch. She was on her game there all week. Always polite and helped with everything. I would recommend giving her a shout out every time you are there.

2026-02-20 via Tripadvisor