Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Bathroom outdated
Long waits for breakfast

Categories

Cleanliness
6.46
Multiple comments on issues with cleanliness and maintenance in the rooms.
Service
8.93
Staff were praised for being friendly and helpful.
Location
9.47
Great central location, convenient access to shops.
Room Quality
7.42
Some rooms were comfortable, but others noted outdated bathrooms and lacking amenities.
Amenities
7.95
Pool and parking were appreciated, but room amenities were lacking.
Value for Money
7.91
Generally regarded as reasonable, but some felt it didn't meet expectations for the price.
Food and Beverage
7.46
Breakfast was good but criticized for long wait times.
Overall Experience
8.43
Generally positive but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:23

Property Description

Central Location and Convenient Access

Mercure Albury, centrally located just 350 metres from the Regional Art Gallery, offers a prime spot for exploring the city. With Albury Airport a mere 5 km away and key attractions like Myer City Shopping Centre and the Botanic Gardens within walking distance, convenience is at your doorstep.

Comfortable Rooms and Leisure Facilities

The air-conditioned rooms at Mercure Albury provide a comfortable stay with essential amenities. The outdoor pool offers a refreshing break, while the barbecue area is perfect for social gatherings.

Delightful Dining Experience

Indulge in a culinary journey at FABRIC Bar and Restaurant, serving up a delectable menu of local fare and regional wines. Sip on cocktails while overlooking the hotel pool for a truly relaxing evening.

Book your stay at Mercure Albury for a memorable and convenient experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ABX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1933 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.43
L
Leonie extended_group au
7
2026-05-02 via Nuitee
K
Katie solo_traveller au
9
Pros:

Location and clean

2026-05-02 via Nuitee
P
Peter Yabsley couple au
8
2026-04-30 via Nuitee
D
Dhakshina family_with_children au
3
Average and not worth the money. Would prefer Atura the next time.
Pros:

Food: Was very good. They had arranged for us to dine in just before closing. So thank you for that.

Cons:

Rooms:
The rooms were very dull lit. Please change to modern LED lights if possible to make the place look good, bright and also save electricity at the same time. There wasn’t much light in the room at all. The table lamps in my room (311) did not work. The rooms were tidy but very old furnitures and poorly maintained.

Staff: The staff who welcomed us could have been a bit more welcoming. Seemed like they weren’t interested or did not want us there.

Would also be good if you guys had a quicker way to finding out about a missing/lost item.
We had left a jacket in room 113. We reached out to your reception around 3pm to check if it is still there in the room. Very delayed response. We had to reach out multiple times to find out and actually we are still waiting to know by tomorrow morning.

2026-04-29 via Nuitee
L
Lorraine extended_group au
2
Staff good room poor
Pros:

Location

Cons:

Bunk bed !!!

2026-04-27 via Nuitee
M
Marc solo_traveller au
10
2026-04-26 via Nuitee
P
Peter solo_traveller au
9
Pros:

Pleasant, easy check-in. Walking distance to shops and eating options. Breakfast available, dining room for evening meals. Room service if required. Room spotless.

Cons:

Nothing to dislike.

2026-04-26 via Nuitee
W
Winton Monet solo_traveller au
6
Pros:

Staff were friendly. Restaurant staff only one person on, but he was good

Cons:

Breakfast was inedible. It wasn't cheap, so you would think it would be okay. Informed staff how bad it was, I was unable to eat it. No other option provided, and no discounted meal.

2026-04-23 via Nuitee
J
Jane extended_group au
10
2026-04-22 via Nuitee
C
Cameron solo_traveller au
10
2026-04-21 via Nuitee
S
Sreevidyalakshmi family_with_children au
8
2026-04-19 via Nuitee
W
Wilson extended_group au
8
2026-04-16 via Nuitee
L
Liz couple au
8
2026-04-15 via Nuitee
D
Darcie family_with_children au
8
2026-04-15 via Nuitee
K
kathy couple au
8
Pros:

Location is excellent. Staff are lovely.

2026-04-13 via Nuitee
D
David family_with_children au
8
Hotel was just what we needed to rest on our journey home.
Pros:

Breakfast was delicious and very satisfying. Very clean and tidy hotel and restaurant. Also great to go across the road to dinner at the SS&A social club.

Cons:

Cold pool, but I suppose an indoor heated pool would make the price per night go up so no big deal.

2026-04-13 via Nuitee
C
Carol solo_traveller au
1
Cons:

Water/toilet flushing noise was happening every 3-5 minutes in the room and not coming from our bathroom! , which stopped us sleeping for most of the night and basically continued the whole night. Spa bath the tiles were brown and very dirty in the grout, cracked tiles. The stay was so disappointing.

2026-04-13 via Nuitee
M
Michael solo_traveller au
3
Overpriced. Needs refurbishment.
Pros:

Quick checkin, friendly staff and great off street parking. Has a pool.

Cons:

Old hotel. My room was on level 1 and needs major updating. The heater was smelly and old.
The noisy bar fridge was older than my 13yo daughter.
Beds too soft. Bathroom needs an upgrade aswell.
The hallway walls had large filled in holes and were covered with large framed pictures.

2026-04-13 via Nuitee
C
Collin couple au
9
2026-04-09 via Nuitee
Y
Yiming couple au
7
2026-04-08 via Nuitee