Segovia Regency

Hotels
8.3 (2133 reviews)
Avenida Chapultepec 328 , Mexico City , mx

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2133 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
G
Garcia solo_traveller mx
10
El personal muy servicial,gracias.
Pros:

La atención,,muy amables,la limpieza,la hubicacion.

Cons:

Que no siempre estan disponibles 🙈

2026-07-03 via Nuitee
J
JOSE EDUARDO solo_traveller mx
9
La verdad... Nos hospedaríamos otra vez.
Pros:

La ubicación es muy céntrica, la atención fue muy buena y el lugar cumple con expectativas, llegamos en la madrugada y en 15 minutos ya teníamos la habitación lista, recomendado si solo buscas una habitación para dormir y descansar, las habitaciones son pequeñas pero básicas y el hielo de cortesia fue un plus que no esperábamos, recomendado y volveríamos a hospedarnos nuevamente, posdata hay unos tacos de carnitas enfrente que no deben perderse.

Cons:

Puede sentirse sofocado en tiempos de calor

2026-07-03 via Nuitee
G
Guillermo solo_traveller us
8
Pros:

Close to where I needed to be.

Cons:

No air-conditioning. Must have window open in order for some cool air.

2026-07-02 via Nuitee
A
Alejandro solo_traveller mx
10
A gusto
Pros:

La ubicación es excelente, a un par de calles del Ángel de la Independencia

Cons:

El hotel es algo viejo y la habitación muy pequeña, considero que el precio es alto respecto a lo que ofrece el hotel, sin embargo las instalaciones están bien cuidadas y limpias

2026-07-02 via Nuitee
C
Cruz solo_traveller mx
10
Pros:

Accesibilidad en las habitaciones

2026-07-01 via Nuitee
R
Ramon solo_traveller mx
9
Sigan así
Pros:

La ubicación y atención del personal

Cons:

La reservacion qué realicé la hice por dos adultos y un menor y no sé genero así. Pero lo solucionaron y quedó

2026-06-30 via Nuitee
J
JUAN CARLOS solo_traveller gt
9
Agradable estadia
Pros:

Excelente ubicacion y facil acceso a medios de transporte. El wifi bastante bien.

2026-06-30 via Nuitee
H
HIROTSUGU solo_traveller jp
6
Cons:

エアコンが無かった

2026-06-30 via Nuitee
J
Jose Mauricio couple cr
10
2026-06-30 via Nuitee
S
Saul Gerardo couple mx
6
2026-06-30 via Nuitee
J
Julio solo_traveller mx
8
Pros:

The location is very close to the key places od Mexico City

Cons:

Beds are kinda hard

2026-06-29 via Nuitee
D
Daniel Andrés couple co
10
Pros:

Excelente ubicación, a pocos pasos de la estación del metro Insurgentes. La habitación es muy cómoda y cuenta con los servicios básicos necesarios para disfrutar de una estadía tranquila y agradable.

Como aspecto a mejorar, el Wi-Fi presentaba caídas ocasionales. Además, si tienes el sueño ligero, te recomiendo solicitar una habitación que no tenga vista hacia la calle, ya que la avenida Chapultepec es bastante transitada y el ruido del exterior puede sentirse durante la noche.

Por lo demás, todo estuvo muy bien. El alojamiento está muy cerca de la Zona Rosa, donde encontrarás una gran variedad de restaurantes, casas de cambio y bares. Sin duda, es un lugar totalmente recomendado.

2026-06-29 via Nuitee
L
LUIS ALBERTO couple mx
2
2026-06-29 via Nuitee
A
Angélica Guadalupe couple mx
10
Comodidad
Pros:

La privacidad

Cons:

Cierran temprano el restaurante

2026-06-28 via Nuitee
E
Eva extended_group us
8
It was ok.
Pros:

It has elevator. And location.

Cons:

There are no windows with fresh air

2026-06-27 via Nuitee
G
Giselle couple br
9
Ótima.
Pros:

Localização excelente com vizinhança tranquila e possibilidade de visitar cafés, bares e restaurantes nos arredores com facilidade. Quarto amplo, sem luxo, mas que atende quem busca um lugar razoável para dormir. Gostei do fato de o hotel contar com restaurante para aumentar a facilidade.

Cons:

ambiente pouco iluminado e sem ar condicionado.

2026-06-27 via Nuitee
D
Diego solo_traveller cr
5
2026-06-26 via Nuitee
L
LUNA solo_traveller mx
10
2026-06-26 via Nuitee
Y
yolo solo_traveller mx
8
2026-06-26 via Nuitee
E
Engel t solo_traveller mx
10
Pros:

El precio

Cons:

estuvo muy bien todo

2026-06-26 via Nuitee