Segovia Regency

Hotels
8.3 (1781 reviews)
Avenida Chapultepec 328 , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1781 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
Mujica • family_with_children • mx
8
Pros:

La habitación y la hubicacion

Cons:

El agua caliente es un poco complicado regularla , q quede tibia

2026-02-28 • via Nuitee
B
Brenda • couple • hu
8
Good value for your money
Pros:

Location

Cons:

Mattress wasn’t that comfortable

2026-02-28 • via Nuitee
C
Caique • solo_traveller • br
9
2026-02-27 • via Nuitee
A
AMADO • family_with_children • mx
8
Pros:

La ubicación es excelente

Cons:

Es algo antiguo, requiere una remodelación

2026-02-27 • via Nuitee
M
Maria Jose • family_with_children • mx
10
Pros:

Excelente ubicacion, el wifi de excelente calidad, en el restaurante encuentras gran variedad de alimentos, las habitaciones son comodas y tranquilas, el personal super amable contigo. super lo recomiento.

2026-02-26 • via Nuitee
A
Alex24Acosta • solo_traveller • hu
10
2026-02-26 • via Nuitee
M
Mon • family_with_children • mx
8
Pros:

La ubicación y la atención del personal

Cons:

Un poco las instalaciones, (les falta un poco de mantenimiento) y que en la noche un grupo de personas estaba tomando en la entrada como si fuera un bar. En lo personal es desagradable

2026-02-26 • via Nuitee
M
Miguel Andres • solo_traveller • au
9
Value for money
Pros:

Good

Cons:

Kind of old

2026-02-25 • via Nuitee
L
Lucia • couple • it
7
Pros:

Personale cortese
Al ristorante si mangia discretamente, quindi da tenere in considerazione perché comodo
Nessun problema con acqua calda, e non da poco ( per gli italiani) c’è il bidet!!!
Posizione comoda per utilizzare la metro

Cons:

La camera affaccia su una strada a scorrimento veloce e gli infissi non isolano, quindi c’è molto rumore

2026-02-25 • via Nuitee
S
Sanchez Cantu • couple • mx
4
Decepción
Pros:

Restaurant

Cons:

Camas horribles

2026-02-25 • via Nuitee
R
Roberto Ramirez • family_with_children • mx
3
NO LO RECOMIENDO.
Pros:

Lo único bueno la ubicación, por ese precio hay mejores opciones. Más cerca del centro.

Cons:

Colchones incómodos, no tiene clima, y el wifi está muy lento

2026-02-25 • via Nuitee
O
omar eduardo • extended_group • mx
2
meh....
Pros:

la ubicacion es perfecta, no tienen problemas con el horario de tus llegadas, area para parking de uber

Cons:

llegue y mi habitacion ya la tenian ocupada no respetaron la reservacion, PAGADA que hice, me pusieron en una habitacion con cama grande si... pero si fuera con un compañero de trabajo como le haciamos?.... SI YA PAGUE MI HABITACION RESPETALA

2026-02-24 • via Nuitee
M
Marcos Enrique • family_with_children • sv
9
No todas las habitaciones cuentan con AC
Pros:

Ubicación

Cons:

No habia AC en el cuarto

2026-02-24 • via Nuitee
C
Contreras Kat • couple • mx
10
SI VAS EN PLAN DE TRABAJO, MÉDICO O DE PLACER EL HOTEL SEGOVIA ES LA OPCIÓN.
Pros:

SU UBICACIÓN EXCELENTE, A UNOS PASOS DE LA GLORIETA DE INSURGENTE, DONDE PUEDE UNO TOMAR EL METRO DE LA LINEA ROSA Y EL METROBUS. TAMBÍEN ESTÁ A UN PASO DE LA ZONA ROSA Y DEL CAS DEL CONSULADO DE LOS ESTADOS UNIDOS DE NORTE AMERICA. SU WI FI ES BUENO HASTA EN EL ÚLTIMO PISO. SU RESTAURANTE TIENE BUEN MENÚ Y PREPARAN UN CALDO TLALPEÑO EXQUISITO. EL PERSONAL DEL HOTEL Y DEL RESTAURANTE SON MUY AMABLES, SE SIENTE UNO COMO EN CASA. RECOMIENDO EL HOTEL AMPLIAMENTE.

Cons:

ALGUNAS INSTALACIONES COMO LOS MUEBLES DE BAÑOS DEBERÍAN ACTUALIZARLOS Y CAMBIAR EL BIDÉ POR UN MIGITORIO PARA AHORRO DE AGUA, TAMBIÉN COLOCAR OTRO CONTACTO EN LA CABECERA O BURÓS PARA CARGAR TELEFONO CELULAR U OTRO DISPOSITIVO CON ENTRADA C,

2026-02-23 • via Nuitee
E
Esperanza • family_with_children • bo
10
2026-02-23 • via Nuitee
H
Hugo Alfredo • family_with_children • mx
8
2026-02-23 • via Nuitee
F
Felix • family_with_children • mx
10
2026-02-22 • via Nuitee
N
NormisBellSwan • family_with_children • mx
8
Sugerencia
Pros:

Fácil acceso y céntrico, con casi todo a la mano

Cons:

Que no hay aire acondicionado.

2026-02-22 • via Nuitee
G
Gonzalez Vazquez • family_with_children • mx
8
2026-02-14 • via Nuitee
M
Manuel • family_with_children • mx
8
Pros:

Muy acojedor

Cons:

Se dejó el anuncio de no molestar y aún así los de limpieza quisieron abrir pero tenía los 2 seguros y no pudieron

2026-02-14 • via Nuitee