Segovia Regency

Hotels
8.3 (1781 reviews)
Avenida Chapultepec 328 , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1781 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
H
Herny53 • couple • mx
10
Viaje relámpago a la ciudad de México.
Pros:

El alojamiento es muy bueno para estancias cortas. La comida es buena y el servicio es muy cortés y con muy buena atención del reception desk y de los botones.

Cons:

todo está ok

2026-04-17 • via Nuitee
M
Maria Amparo • couple • es
9
2026-04-17 • via Nuitee
Y
Yalin • family_with_children • mx
9
Pros:

No desayuné ahi

2026-04-17 • via Nuitee
E
Eugenio Raul • solo_traveller • mx
9
Pros:

Muy buena ubicación, la habitación es cómoda y limpia. El personal muy amable. Viaje con mis tres hijos pequeños.

2026-04-17 • via Nuitee
J
Jeanette • couple • pe
7
Tranquilidad
Pros:

Su ubicación

Cons:

Poca iluminación en las habitaciones

2026-04-16 • via Nuitee
H
HERRERA MIRANDA • couple • mx
10
Excelente
Pros:

Todo

Cons:

Muy bueno todo

2026-04-16 • via Nuitee
H
HECTOR • extended_group • co
8
Bien situado y para estancias cortas
Pros:

Aunque el hotel es un poco viejo se encuentra muy bien situado, central y muy cerca a una estación del metro y a varios restaurantes. La habitación amplia y limpia, buena ducha

Cons:

Los colchones no muy cómodos, un poco viejos y el servicio del desayuno me pareció regular para el precio del mismo.

2026-04-16 • via Nuitee
D
Dc1986 • solo_traveller • mx
9
2026-04-15 • via Nuitee
U
ULISES ALBERTO • solo_traveller • mx
8
2026-04-13 • via Nuitee
B
Benito Tadeo • solo_traveller • mx
8
Pros:

La ubicación está excelente

Cons:

No tiene aire acondicionado, no hay agua para beber ni cafetera para calentar agua

2026-04-13 • via Nuitee
R
Resendiz Prieto • solo_traveller • mx
9
Pros:

La ubicación

2026-04-13 • via Nuitee
R
Resendiz Prieto • solo_traveller • mx
9
Pros:

La ubicación

2026-04-13 • via Nuitee
V
Vásquez • solo_traveller • co
8
Pros:

La ubicación.
Cerca de una estación del metro.

Cons:

Mantenimiento
El colchón de las camas
En general al hotel le hace falta más mantenimiento.

2026-04-13 • via Nuitee
M
Muñoz Morales • family_with_children • mx
8
2026-04-12 • via Nuitee
C
Christopher Matthew • couple • gb
10
Excellent value for money stay in Mexico City
Pros:

This hotel is great value for money for the area - situated right on the edge of Roma Norte and La Condesa, two of the nicest areas in Mexico City, lined with leafy streets with great restaurants. The rooms were comfortable and the staff were very friendly.

2026-04-12 • via Nuitee
R
ROS NELLY • family_with_children • mx
9
2026-04-12 • via Nuitee
철희 • solo_traveller • kr
8
Pros:

위치가 좋음

2026-04-11 • via Nuitee
F
Francisco • solo_traveller • nl
8
2026-04-11 • via Nuitee
N
Nicole • solo_traveller • mx
6
Pros:

La ubicación definitivamente fue lo mejor

Cons:

Nos tocó habitación en la avenida y había mucho ruido

2026-04-11 • via Nuitee
A
Ayla Angelica • family_with_children • mx
6
2026-04-10 • via Nuitee