Segovia Regency

Hotels
8.3 (2262 reviews)
Avenida Chapultepec 328 , Mexico City , MX
+52 55 5525 0388

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Great location
Value for money
Good food
Cons:
Cleanliness issues
Old facilities
Variable service quality

Categories

Cleanliness
6.51
Some rooms were not clean, with dirty sinks and bad odors.
Service
8.98
Service was considered standard, with some staff being very helpful.
Location
9.52
Perfect location for easy mobility, close to metro and main attractions.
Room Quality
7.47
Rooms are adequate, but some are old and uncomfortable.
Amenities
8
Basic amenities; some rooms lack an AC.
Value for Money
8.96
Good value for what you pay, despite some issues.
Food and Beverage
8.51
Restaurant food was good, but there were service issues.
Overall Experience
8.48
Overall experience was positive, but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Luxurious Accommodations
The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration.

Convenient Location
Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers.

Exceptional Service
Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations.

Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when reserving more than 10 rooms group policies will apply. Please contact the property with the details provided in your confirmation for instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.3
Based on 2262 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.48
O
Osma • couple • co
10
2026-10-17 • via Nuitee
D
David • family_with_children • co
9
Pros:

Excelente ubicación

2026-10-17 • via Nuitee
C
Cassie • solo_traveller • mx
8
Pros:

Súper céntrico y buen lugar para hospedarse, tiene todas las amenidades

Cons:

La verdad se escucha todo el ruido de la calle eso si me descoloca un poco aunque si pude dormir aunque aveces si me despertaba por el ruido

2026-10-17 • via Nuitee
M
Mariné • extended_group • mx
10
Recomendadisimo
Pros:

Excelente ubicacion, metrobus y metro muy cerca, muchos lugares que visitar por esa área y para comer

2026-10-17 • via Nuitee
S
Samantha • family_with_children • mx
6
2026-10-15 • via Nuitee
A
Alan Díaz • solo_traveller • mx
9
2026-10-15 • via Nuitee
G
Gabirela • extended_group • mx
9
buena ubicación y servicio
Pros:

el restaurante es muy basto en los platillos

Cons:

creo que la información que aparece el Google menciona que en el alojamiento incluye el desayuno ...y eso ya no aplica

2026-10-15 • via Nuitee
C
cjperez7 • solo_traveller • mx
7
Cumplió expectativa para descanso
2026-10-14 • via Nuitee
I
INGRI CONSTANZA • couple • co
10
Economía, ubicación
Pros:

La ubicación es espectacular, queda muy cercana a una estación de metro, nos hospedamos cuatro días tres noches y nos hicieron aseo todos los días, el personal fue amable y nos guardaron el equipaje tanto en la llegada como en la salida.

Cons:

En general, todo estuvo bien. Para el precio es cómodo y seguro.

2026-10-13 • via Nuitee
C
Colin • couple • mx
9
bastante bien, solo por falta de aire acondicionado, podrían ofrecer habitaciones con vista al exte
Pros:

Ubicación excelente

Cons:

No cuenta con aire acondicionado

2026-10-13 • via Nuitee
O
Osvaldo • family_with_children • cr
9
Cómodo
Pros:

Ubicación, y el personal amable

Cons:

Tenia pocas conexiones (enchufes) para cargar dispositivos, solamente 1 en el área de dormitorio,

2026-10-13 • via Nuitee
M
mario • solo_traveller • mx
10
Pros:

Todo bien

2026-10-12 • via Nuitee
M
Mafe • solo_traveller • pe
9
Pros:

Ubicación

2026-10-12 • via Nuitee
Y
Yuval • solo_traveller • il
9
2026-10-12 • via Nuitee
K
Kevin • couple • cr
6
2026-10-11 • via Nuitee
J
José Javier • solo_traveller • mx
10
Almohadas
Pros:

La ubicación es excelente para moverse en metro e ir a varios lugares saliendo de ahí

Cons:

Las almohadas son un poco duras pero ya una vez dormido no se siente

2026-10-11 • via Nuitee
C
Claudia • extended_group • us
10
We really like it.
Pros:

The location was perfect, close to everything, the staff was really helpful and kind, we loved the lobby restaurant it had the best service and good was delicious, definitely we’ll be back

Cons:

Rooms don’t have enough outlets, it was a nightmare charging devices

2026-10-11 • via Nuitee
P
PIERLUIGI • solo_traveller • it
9
2026-10-09 • via Nuitee
D
dustin • couple • us
10
Great value for a comfortable, centrally located room
Pros:

Excellent location, friendly staff, daily housekeeping, great value. Convenient access to insurgentes metro station, Roma Norte, Reforma, Angel de Independencia and all of Mexico City

2026-10-08 • via Nuitee
M
Mauricio • solo_traveller • mx
8
2026-10-08 • via Nuitee