The Park New Delhi

Hotels
8.2 (2272 reviews)
15 Parliament Street, Near Connaught Place , New Delhi , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Helpful staff
Cons:
Room sizes are too small
Dilapidated conditions
Poor hospitality

Categories

Cleanliness
7.55
General concerns about the condition of the hotel.
Service
9.05
Staff were appreciated for their professionalism and attentiveness.
Location
8.55
Centrally located and favorable accessibility.
Room Quality
7.05
Some guests mentioned room size issues.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.05
Standard quality for this hotel tier.
Food and Beverage
8.55
Breakfast was more than adequate, positive remarks on dining.
Overall Experience
8.25
Generally positive with some negatives regarding service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:47

Property Description

Luxurious Stay Overlooking Historic Landmarks

Unbeatable Location: Immerse yourself in the heart of Delhi, steps away from iconic landmarks and vibrant shopping districts.

Artistic Ambiance: Experience a unique stay surrounded by art inspired by the elements of nature.

Glamorous Entertainment: Indulge in the vibrant nightlife with stylish bars and diverse dining options.

Ready to elevate your Delhi experience? Book your stay at THE Park New Delhi now!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa.

Please note that the complimentary internet facility is restricted to only 2 device. Charges are applicable for additional devices.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2272 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
S
Stay08989403007 Solo travel
10
Worth the stay
Pros:

Perfect location, everything is very accessible. Stay was as per standard, would also like to thank tenzin for being always helpful. Would love to come again.

2026-05-09 via Tripadvisor
D
Dreamer61400632659 Solo travel
10
Amazing stay and beautiful hotel (910 Awasthi)
Pros:

Sarvesh was a great host for our stay at The Park. They were helpful with the checkin and smooth checkout.

2026-05-08 via Tripadvisor
2
278surajits Business
10
Excellent
Pros:

It was a nice stay. Shalini and sourav was very helpful during my entire stay. Overall very pleasant experience

Saha… room no 620

2026-05-08 via Tripadvisor
7
758prakashk Family
10
Memorable stay
Pros:

It was very pleasant stay. Thanks to the hotel staff for their kindness and great checkout experience with assistance Ms LHAM and Shalini.

2026-05-08 via Tripadvisor
S
sujeett2026 Solo travel
10
Comfortable stay
Pros:

Wonderful experience. Amazing service from the team: Saurabh, Lalit, Shalini, Hanny and Himanshu

2026-05-08 via Tripadvisor
A
aaftabk2026 Family
10
Thank you park team
Pros:

Comfortable stay thank you Ms. shalini Mr. Saurbh and Sarvesh to take care my stay to make stay moromrebale thank you onces again to take care my family

2026-05-07 via Tripadvisor
P
Pioneer40907850288 Business
10
Great stay
Pros:

The stay was super comfortable and the staffs were polite and kind. Loved the food. Thank you Mr. Tarun and Ms. Shalini for taking care of Chennaiyin FC's stay in Delhi

2026-05-07 via Tripadvisor
3
348vikramr Business
10
Perfecto
Pros:

It was a really nice place to stay. Very well connected to the city as well. Mr. Sourav and Mr. Tarun was helpful in making us feel comfortable during our stay.

2026-05-07 via Tripadvisor
I
ishwarr2026 Business
10
Comfortable stay
Pros:

Stay was comfortable, team was very helpful and the food was great.

Mr Saurav, Mr Tarun & Ms Shalini were very helpful for the team throughout our stay.

2026-05-07 via Tripadvisor
C
Companion18817939040 Business
2
My New Car Was Damaged by Hotel Staff
Pros:

I trusted the hotel staff with my brand new white Hyundai i20 2024 automatic, and instead of professionalism, I got negligence and damage to my car. A luxury hotel is expected to have trained and responsible valet staff, but clearly that standard does not exist here.
What made the experience worse was the lack of accountability and concern after the accident. No guest should have to deal with the stress, inconvenience, and disappointment of seeing their new car damaged because of careless handling by hotel staff.
If you truly value your vehicle and peace of mind, think twice before using their valet service. Extremely disappointing management, poor handling of customer property, and a terrible overall experience. Definitely not what anyone expects from a reputed hotel in Central Delhi.

2026-05-07 via Tripadvisor
P
Passport40463863964 Couples
10
Amazing 😻
Pros:

It was really good stay at The Park. Staff were really kind and helpful. Especially Miss Savitri, Mr. Kundan and Mr. Sandeep. They were really great people. Must stay place. Room was a little bit smaller but the atmosphere was good and breakfast was also amazing and had many varieties.

2026-05-05 via Tripadvisor
K
kamalakkannant2026 Business
10
Feedback
Pros:

Staff was very good, especially Gaurav who was very good
Room cleaning was perfect
Overall service was good

2026-05-05 via Tripadvisor
S
Sunshine18903367539 Family
10
Experience during my stay in Hotel Park, Delhi
Pros:

Our staying in Park Hotel was wonderful and we had a great experience: food was fabulous and staffs were polite and friendly. So would like to redommend by friends and family to stay in this hotel. Our room no was 218.

2026-05-05 via Tripadvisor
G
Gianluca9356 Family
2
Horrible experience. Would never recommend The Park, New Delhi.
Pros:

This was one of the worst hotel stays we have experienced, especially because we were travelling overnight with a baby and had clearly communicated our early arrival in advance.

We had been in touch with the hotel since 28th April regarding early check-in and had informed them multiple times that we would arrive around 6:30 / 7:00 AM. We had even offered to pay any additional charges if required. Despite this, no one from reservations informed us that early check-in would be chargeable.

When we arrived after an overnight journey with our baby, we were made to wait for around 20 to 30 minutes and were then forced to pay ₹3,500 for early check-in for barely a couple of hours, for the same category of room. This was extremely disappointing and insensitive.

The staff also claimed that our room had been upgraded, but this felt like a false promise because we did not see any meaningful upgrade.

The breakfast experience was equally poor. There was very limited variety, the food was cold, and the service was bad.

Later, to compensate for the experience, we were told that we would receive a complimentary dinner. We placed our order, then were told it exceeded the budget, so we revised the order. We even called reception again to reconfirm that the dinner was complimentary, and they confirmed it.

However, at checkout, the hotel suddenly said we had an outstanding bill of around ₹3,600 for that same dinner. The staff denied the earlier commitment and kept arguing with us. The manager, Sourav, was extremely rude and argumentative. Instead of taking accountability, he said that his colleague would pay for our meal, which was completely unprofessional and embarrassing.

Overall, this hotel showed:

- Poor communication
- False commitments
- Rude staff
- Bad breakfast
- No empathy for guests travelling with a baby
- No accountability at checkout

This was a horrible experience from start to finish. I will never stay at The Park, New Delhi again and would strongly advise others to avoid it.

2026-05-01 via Tripadvisor
S
Singh Gahlaut solo_traveller in
7
Pros:

Location n lower staff

Cons:

Breakfast serving n mak8ng chefs behaviour is cold ...

2026-04-29 via Nuitee
M
Manoj couple in
9
2026-04-26 via Nuitee
S
Scenic08896644853 Business New Delhi, National Capital Territory of Delhi
10
Wonderfull stay always.
Pros:

My stay in park is always good. Always warm welcome by Bharat, Reception guys Vardaan and lham are always helpfull to reach and provides always wonderfull services

2026-04-25 via Tripadvisor
J
jubint2026 Family
10
Thank I stay with park hotel for 10days thank you specially Shalini and Ankur to make saty comfortable
Pros:

Room No 525
Thank you Mr Ankur and Ns.Shalini to make ny stay comfortable

2026-04-24 via Tripadvisor
J
Jet12891822859 Solo travel
6
Good stay at main point of city
Pros:

Shalini and Vadhan both from front desk helped me on everything regarding stay. Very friendly and helpful staff
The only thing I did not liked is about washroom placement and door. Rest all is fine.

2026-04-23 via Tripadvisor
D
Dream52456089445 Friends getaway
10
Best stay in the park
Pros:

I am staying in room 727 stay was comfortable and the reception staff was very helpful specially himanshu tarun bharat shalini all person was great

2026-04-21 via Tripadvisor