Hotel Mercure Lisboa

Hotels
•
Mercure
8 (2277 reviews)
Av. José Malhoa 23 , Lisbon , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.83
Issues mentioned regarding poor cleanliness and broken fixtures.
Service
8.8
Staff received positive comments for their friendliness and support.
Location
9.34
Guests highlighted the ideal location of the hotel, close to transport.
Room Quality
7.79
Mixed sentiments due to several complaints about room conditions and amenities.
Amenities
6.82
Complaints about the condition of amenities such as the pool and heating.
Value for Money
7.78
Varied reactions suggest it is fair but needs improvement.
Food and Beverage
8.33
Generally positive remarks on breakfast & room service.
Overall Experience
8.3
Overall experience is seen as satisfactory with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:47

Property Description

Luxurious Top-Floor Pool

Experience luxury at Mercure Lisboa with a top-floor pool boasting glass walls and a roof, offering a unique swimming experience with panoramic views of the city.

Spacious Accommodation and Free Wi-Fi

Relax in the spacious air-conditioned rooms featuring large double-glazed windows and a seating area. Stay connected with free Wi-Fi access during your stay and enjoy the convenience of child services provided by the hotel.

Delicious Dining Options and Convenient Location

Indulge in traditional specialties and continental classics at the restaurant, or unwind at the lobby bar with a selection of fresh drinks and Portuguese wines. With Lisbon Zoo and Gulbenkian Museum just a short walk away, Mercure Lisboa offers a prime location for exploring the city.

Book now to experience the perfect blend of comfort and convenience at Mercure Lisboa!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that the credit card use for prepaid reservations must present at the time of check-in.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2277 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
A
acacio • couple • fr
6
2026-06-06 • via Nuitee
D
DIOP • solo_traveller • fr
8
2026-06-06 • via Nuitee
T
Thierry • family_with_children • fr
8
très bon séjour, un peu gaché par une journée de grève générale des transports
Pros:

piscine sur le toit agréable, chambre spacieuse et confortable, bon petit déjeuner

Cons:

rien

2026-06-05 • via Nuitee
C
Chakib • solo_traveller • pt
10
Pros:

Le service

Cons:

Rien

2026-06-04 • via Nuitee
E
Elaine • family_with_children • ie
7
I'd recommend this hotel for a visit to Lisbon!
Pros:

I stayed here with my son and the location was good- it was very close to Sete Rios bus and metro station so it was easy to get to the old town, aquarium etc. We attended a Benfica game and were able to walk back to the hotel afterwards which was great. My son loved the roof top pool and the breakfast was really good too!

Cons:

I'm vegetarian and the dinner menu didn't have many options for me. But the hotel is in walking distance to some restaurants.

2026-06-03 • via Nuitee
S
SETSUKO • solo_traveller • jp
8
2026-06-03 • via Nuitee
D
DURAN • couple • es
5
Cons:

Kahvaltı çok zayif

2026-06-03 • via Nuitee
Y
Yael • solo_traveller • il
10
2026-06-03 • via Nuitee
A
Alexandra • couple • nl
9
Amazing, friendly staff
Pros:

We had a problem with our flight but the staff helped me immediately and with solutions only. Very kind.

Cons:

The airco had some problem but it was still cool inside

2026-06-02 • via Nuitee
K
Kesh • solo_traveller • gb
8
2026-06-02 • via Nuitee
G
Giacomo • solo_traveller • it
9
2026-06-02 • via Nuitee
G
Gonçalo Gomes • solo_traveller • pt
4
Razoável
Pros:

Quarto espaçoso, cama confortável

Cons:

Falta de limpeza no quarto, falta de reposição de várias opções ao pequeno almoço

2026-06-01 • via Nuitee
F
Filipe • solo_traveller • pt
10
2026-06-01 • via Nuitee
P
Paula • solo_traveller • ad
10
2026-06-01 • via Nuitee
M
Marisa • solo_traveller • pt
10
Pros:

Conforto e simpatia

2026-05-31 • via Nuitee
M
Marion • couple • gb
9
Close to public transport and a quiet location
Pros:

The rooftop pool is fabulous

Cons:

Pool doesn’t open until 9am

2026-05-30 • via Nuitee
V
Vanusa • extended_group • br
10
2026-05-30 • via Nuitee
M
Marisa • family_with_children • pt
8
2026-05-29 • via Nuitee
S
Salvatore • couple • it
10
2026-05-29 • via Nuitee
S
steph • couple • fr
6
Hôtel confortable qui mériterait un rafraîchissement pour le prix des chambres
Pros:

Piscine avec toit coulissant en roof top. Lits très confortables .possibilité de diner 15-20 eur le plat. Bon petit déjeuner. Parking 11 eur/jour

Cons:

Chambres un peu vieillottes papier peint qui se décolle. Sols plastiques.pas de prises électriques près du lit.

2026-05-29 • via Nuitee