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Convenient Location
Located just 15 minutes' walk from Princes Street and Murrayfield Stadium, Four Points by Sheraton Edinburgh offers easy access to Edinburgh's top attractions. The nearby Haymarket Rail Station and tram stop make exploring the city a breeze.
Modern Rooms
Experience stylish decor and modern amenities in our rooms, including HD LCD TVs, free Wi-Fi, and tea/coffee making facilities. Relax in a bathroom equipped with a bath or powerful shower and complimentary toiletries.
On-Site Dining
Indulge in authentic Italian cuisine at our on-site restaurant, Amalfino. Enjoy a delicious meal without leaving the comfort of the hotel.
Book your stay at Four Points by Sheraton Edinburgh for a memorable and convenient experience.
Please inform Four Points by Sheraton Edinburgh in advance of your expected arrival time.
You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
No parking available.
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets are not allowed.
Staff was v friendly and welcoming
Rooms need renovation. There is v limited light in the rooms.
freundliches Personal, alles war hervorragend
Jodi at the restaurant was incredible. She was very welcoming and helpful.
Where to start. So on arrival at hotel (1715) we were informed that we won't be able to order food until 1930 due to a party of 30, this was later changed to 2000. After a discussion with the restaurant manager Marek regarding the frustration of having to wait, I was completely shut down and told 2 people were not a priority.
I feel he could have handled this differently and been more effective, hopefully if he goes on a basic guest hospitality course he will improve.
Its important to state before continuing that the hotel itself is stunning and the food delicious
When my partner arrived at the hotel, she was asked to present a credit or debit card to hold a £10 deposit for the room, very strange procedure as she was a non paying guest, I had booked and paid for the room previously, so no further card was required.
The following morning we were shocked to see that her card and been charged for a bill that I had signed for (£144)
I raised this with reception who struggled to understand what had gone wrong. They had charged the wrong person for a bill they hadn't signed for, they said they would release the funds to her card immediately, this however, even 24 hours later hasn't happened, after contacting the hotel they apologised for an error in communication and stated it would be refunded in 5 to 7 days.
If you can stay at this hotel and only deal with Jodi, then you will have a wonderful stay.
Location was ok and the room was comfortable, bed and pillows excellent but this is what you would expect from a large hotel group. Staff were welcoming.
When we arrived the lift was broken, we were on the second floor. Were told it would be fixed by the morning and it was broken for the entire time of our stay. We went to the restaurant attached to the hotel on the first night after a big day of travel and they had a birthday party, only approx half of the tables were taken but they advised couldn't accommodate as the kitchen was "stressed" with the large booking. To top it off one morning there was absolutely no hot water, in a fairly cold Scotland that was the breaking point. We did not expect bells and whistles from a mid tier chain but things to work would have been nice.
Location great staff friendly it was quiet
Lift wasn’t working but we survived staff went out of there way to find us a room without too many flights
Chambre un peu petite mais confortable
Emplacement idéale pour visiter la ville à pied (une demi heure à pied du centre ville)
Petit déjeuner copieux et surtout à l'anglaise (haricots, potato scone, bacon, œuf, céréales, salade de fruits frais,...) idéal pour tenir jusqu'en milieu d'après-midi.
L'ascenseur a été en panne pendant tout notre séjour, or notre chambre se situait au 4ème étage. Après 6 à 7 heures de marche, c'est dure surtout quand on le monte 2 fois le matin (pour le petit déjeuner) et 2 fois le soir (pour le diner). Il ne vaut mieux pas oublier quelque chose dans la chambre.....
Room was comfortable and spacious and the bed was comfortable
The lift was broken for our entire stay and we were placed on the top floor. The desk person helped us up with our luggage when we arrived, but it was just difficult to get all of our luggage back down when we checked out. We are not old, but not young and my knees were a little mad at me for having to climb all of those stairs with luggage. It was just very inconvenient and we were only offered 2 free alcohol drink tickets. We don't even drink. Also, the restaurant was not serving anyone except those that were in a party until 8:30pm that night. We couldn't even use the tickets if we wanted to.
Camere comode ampie e pulite
ascensore rotto per tutti i 4 giorni di permanenza
Staff were nice and helpful and it is in a good location close to tram stop.
Lift was out of service, when I went to have a shower water was freezing cold, not able to have a shower.
O único problema que aconteceu foi que o elevador quebrou no segundo dia e até eu sair 3 dias depois, não tinham consertado. Nao sei se por falta de peça, mas os funcionários tentaram compensar o inconveniente, pois meu quarto ficava no 4 andar.
A localização do hotel, muito embora fora do centro, tinham muitas facilidades de transporte para se chegar lá. Um Uber até o centro ficas em torno de 6£.
O pessoal do restaurante muito atencioso, principalmente seu supervisor. Café muito bom tipo continental. Recomendo.
Do elevador quebrado por muito tempo
staff were helpful and friendly, breakfast was nice with plenty of choices, room comfortable, location fine easy short journey into city centre
nothing
Desayuno muy escaso
El desayuno y algún elemento del baño que no estaba disponible.
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