SureStay Hotel by Best Western Rossland Red Mountain

Hotels
•
Best Western
8.4 (151 reviews)
1199 Hwy 3B, Rossland, British Columbia, V0G1Y0 , Rossland , CA
1-250-362-7364

listing image 1
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Pets allowed

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Ski storage
Designated smoking area
Downhill skiing nearby
Hiking/biking trails nearby
Ski storage
Arcade/game room
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Updated and comfortable rooms
Good value for money
Cons:
Cleanliness issues
Limited dining options nearby
Inconsistent amenities

Categories

Cleanliness
7.21
There were significant issues reported with cleanliness including dirty rooms and unaddressed stains.
Service
9.68
Staff were noted to be friendly and responsive, with specific praise for individuals.
Location
9.42
The location is convenient for travel purposes, although Rossland has limited options.
Room Quality
8.17
Rooms are described as updated and clean, but some are compact and there's inconsistency in cleanliness.
Amenities
7.7
Basic amenities are available, with breakfast offered but limited in variety.
Value for Money
8.66
Guests feel the price is reasonable for the value received.
Food and Beverage
7.21
Breakfast was basic and there were concerns about cleanliness standards in food handling.
Overall Experience
9.18
Overall, guests had a pleasant stay despite some notable issues, influenced by staff friendliness and room updates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:44

Property Description

Experience the charm of Rossland at the SureStay Hotel by Best Western, where comfort meets convenience.

Recreational Fun
Unwind in our inviting hot tub after a long day, or challenge friends and family in our engaging arcade/game room. Our fun-filled amenities promise an enjoyable stay for all ages.

Comfort and Connectivity
Stay connected with complimentary wireless internet throughout the hotel, while each of our 40 air-conditioned rooms offers modern comforts, including refrigerators and cable programming for your entertainment.

Convenience at Your Service
With a 24-hour front desk, free self-parking, and an airport shuttle option, our dedicated staff ensures a seamless experience from check-in to check-out.

Book your unforgettable getaway at SureStay Hotel by Best Western Rossland Red Mountain today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.42
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 9.18
M
Monique
4
Pros:

Bedroom so small we had to climb to the end of the bed to get out it.

Colony of sting bugs at our doorstep not swept.

Room never cleaned nor beds made during our two day stay.

2025-10-07 • via Nuitee
T
Tara • friends
10
Pros:

It was great

2025-10-01 • via Nuitee
S
Stephen
10
Pros:

The hotel has been very nicely updated. The staff were very friendly and it made for a wonderful stay.

2025-09-25 • via Nuitee
B
Bradley • partner
10
Pros:

This property surprised us. It looks old from the outside but the rooms have been updated, are modern and clean. The water pressure in the shower was incredible - great shower. The bed was comfortable, our dog was welcome (Rossland itself doesn’t have many dog friendly establishments) continental breakfast was included.

2025-09-25 • via Nuitee
R
Rhondel
10
Pros:

Great place

2025-09-21 • via Nuitee
C
Carl
10
Pros:

For its age, this place has been well maintained. It’s quiet and handy to everything.

2025-09-21 • via Nuitee
A
Amy
6
Pros:

Property was nice and clean..unfortunately the 2 dbl/qu bed rooms are extremely small..and there’s nowhere to eat within 15 mins ..nothing to do on the property at all..gas station right next door but that’s it..free breakfast was nice but just basic..it was ok and for the price I’d stay there again

2025-09-19 • via Nuitee
B
Barry
10
Pros:

Great place to stay. 1 min outside Rossland. Easy to find, rooms are clean, fresh with all the basic amenities. Good value.

2025-09-15 • via Nuitee
H
Hélène
10
Great
Pros:

Great as always.

2025-09-14 • via Nuitee
C
Chris
8
Pros:

Easy to park

2025-09-11 • via Nuitee
J
Janice • partner
8
Pros:

Good price, clean and staff are responsive to problems.

2025-09-06 • via Nuitee
J
John • family
8
Pros:

Nice room, I think compact would be the best description. Served our needs.

2025-09-05 • via Nuitee
J
JOHN • partner
8
Pros:

Great check in staff!!

2025-08-25 • via Nuitee
S
Shelby • family
10
Pros:

This property is a diamond in the rough. Newly renovated rooms. Beautiful views. Clean, quiet. Excellent staff. Have stayed twice and would again. Reasonably priced.
Highly recommend!!

2025-08-24 • via Nuitee
A
Alexander
10
Pros:

Nice stay, small room but did the trick.

2025-08-24 • via Nuitee
D
David
6
Ok for a night
Pros:

Was ok for one night, but room was stuffy as didnt have a window that could open. AC was loud. Breakfast was ok with limited selection.

2025-08-23 • via Nuitee
S
Siyao • family
10
Pros:

We like this place.

2025-08-20 • via Nuitee
P
Pamela
8
Pros:

Great staff, very friendly! Beds are very comfortable.

2025-08-20 • via Nuitee
A
Alan • family
10
Pros:

Nice and comfort place to stay for a night

2025-08-19 • via Nuitee
E
Elfrieda • friends
6
Pros:

Decently clean but not quite as the pictures pictured it to be

2025-08-15 • via Nuitee