The Park Royal Hotel & Spa

Hotels
8.2 (3315 reviews)
Stretton Rd, Stretton , Warrington , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Room maintenance required
Excessive charges for pets

Categories

Cleanliness
6.78
Concerns about unclean pool and general maintenance in rooms.
Service
9.25
Staff were friendly and professional, with specific praise for Victoria.
Location
8.79
Good location noted, easy access to amenities.
Room Quality
7.74
Rooms were large but mentioned as tired in need of maintenance.
Amenities
7.77
Facilities were good but some services were not available (e.g., jacuzzi).
Value for Money
7.23
Some guests felt charges were excessive with no additional value.
Food and Beverage
9.28
Food praised as delicious with positive feedback on dining experiences.
Overall Experience
8.75
Overall stays were enjoyable with a mix of good and poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Luxurious Accommodations
The Park Royal, located in Stretton, offers spacious rooms with modern amenities including flat-screen TVs, free WiFi, and en-suite bathrooms.

State-of-the-Art Health Club
Guests can enjoy access to a top-notch health club featuring a gym, spa with a swimming pool, sauna, steam room, and whirlpool. Indulge in various treatments in the 7 massage rooms or unwind in the relaxation area.

Fine Dining at Topiary in the Park
Experience exquisite dining at the on-site restaurant offering an à la carte menu with a variety of English dishes, seafood, and game options.

Book your stay at The Park Royal now and enjoy luxury, relaxation, and top-notch amenities in Stretton!

Important information:

Children are welcome to use the swimming pool. However, please be aware there are specific times children can use the pool and children under 16 years of age must be accompanied by a parent/guardian.

Please see below our dedicated Children swim times:
09:00 – 12:00 each day
15:00 – 18:00 each day / 15:00 – 19:00 Friday & Saturday

Should guests wish to eat at the restaurant they are advised to reserve a table in advance.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 12 years old stay for £5 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3315 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 9.28
Overall Experience: 8.75
P
Paul anthony family_with_children gb
8
Added a stressful dinner and breakfast
Pros:

Good staff good cleaners pool staff very helpful

Cons:

18.15 on the 13/03/26 evening meal either a school party or college party very loud and staff were paying more attention to them we had to wait 20 mins for desert.also breakfast time 07.30 taken over yet again very disappointing on this.

2026-03-14 via Nuitee
P
Paul solo_traveller gb
9
2026-03-14 via Nuitee
M
Michelle solo_traveller gb
10
Pros:

Very clean

Cons:

All good

2026-03-14 via Nuitee
S
Stefanie couple gb
10
2026-03-13 via Nuitee
L
Lisa solo_traveller gb
8
2026-03-13 via Nuitee
S
Sharon family_with_children gb
9
Great stay and brilliant facilities
Pros:

Good property and great facilities! Staff were very helpful

Cons:

Bit tired - perhaps
In need of renovation but not a deal breaker!

2026-03-11 via Nuitee
Y
Yannick solo_traveller ch
1
2026-03-11 via Nuitee
T
tiff family_with_children gb
10
Great soa hotel amazing staff
Pros:

It was such a lovely hotel and atmosphere the staff were friendly great management. The spa and facilities were amazing also

Cons:

Would have been better if we wasnt put near the lift and main door to stairs wich did keep us waking up from early hours wich was a shame

2026-03-10 via Nuitee
A
Amanda couple gb
7
Enjoyable but a few things could have been improved on .
Pros:

Nice location close to restaurants shops etc

Cons:

Long walk to bedroom ,food and drinks very expensive and also breakfast could have been a lot better especially hotter ,

2026-03-09 via Nuitee
S
simon family_with_children gb
9
Pros:

Great location ideal for my visit

Cons:

Nothing

2026-03-07 via Nuitee
H
Happiness312064 Family
10
Amazing experience
Pros:

I've been on many a Spa day to the Park Royal ,usually as a treat for birthdays and anniversaries with either my husband or daughter. We've always found the staff very welcoming and the therapists are amazing, especially, Melissa, Pheobe, Poppy and Jennifer. They all make you feel at ease and the treatments are amazing. So relaxing !!!
The spa facilities are very good,pool,sauna , jacuzzi & steam room are all clean & well kept.
After our treatments we always have a delicious afternoon tea, which is served In either the bar area or restaurant. We've been served by Donnamarie on many occasions and again she can't do enough for you so that you enjoy the experience. Always on hand to top up the tea & coffee !!!
A wonderful day out, that's why we keep on returning to the Park Royal. Thank you everyone for making our special days ,really special!!

2026-03-05 via Tripadvisor
S
Sara solo_traveller gb
4
Disappointing
Pros:

Reception staff v good. Spa v good

Cons:

I reported that my toilet was broken - 2 hrs later it hadn’t been sorted so I negotiated moving rooms. Hotel was tired

2026-03-05 via Nuitee
A
andycR3265VC Business Winsford, Cheshire, England
10
Good lounge area for mini business meetings!
Pros:

I have been using the lounge area at the park royal for some time now.
Great, quiet venue for informal staff meetings. always able to find a table not intruding on any other customer. Great for parking, close to m6 & m56, far better than the usual coffee shops. Staff who serve in the lounge are great. Particularly want to give a mention for DonnaMarie, she always has a smile and is very very helpful.
Often stay the lunch , i would say that the menu is quite decent for a lounge, the quality has always been good!
(even the cheese sandwich, apologies for an in-house joke , this will let DonnaMarie know whose written this!)
Seriously she is a credit to the Hotel!!

2026-03-04 via Tripadvisor
E
Erik1976 extended_group gb
9
2026-03-04 via Nuitee
J
John solo_traveller gb
9
Pros:

Reception staff really helpful and friendly

2026-03-03 via Nuitee
D
David solo_traveller gb
8
2026-03-03 via Nuitee
L
lakshmikanth family_with_children gb
4
Disappointed with ratings about this hotel online
Pros:

Very disappointed. Poor customer service .

Cons:

No bed arranged though we booked family room . No robes provided unlike other hotels during pool usage. Pool is small and no area for kids to play . Bubble bath is tiny . No water in the room . Have to go to reception to get small bottles every time .

2026-03-03 via Nuitee
J
Jo couple gb
6
It was ok
Cons:

Other than a really uncomfortable bed there was nothing wrong with the hotel; it just feels like it's a stretch to call it 4 star and, as the rating set my expectation, and I was therefore a bit disappointed.

2026-03-03 via Nuitee
A
andrewwT6776ZB NONE
8
Weekend away
Pros:

Good friendly service .nice breakfast ..great gym and pool area .definatly stay again plenty of parking as well as nice pub down the road

2026-03-02 via Tripadvisor
G
Graham family_with_children gb
10
2026-03-02 via Nuitee