The Park Royal Hotel & Spa

Hotels
8.2 (3699 reviews)
Stretton Rd, Stretton , Warrington , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Room maintenance required
Excessive charges for pets

Categories

Cleanliness
6.78
Concerns about unclean pool and general maintenance in rooms.
Service
9.25
Staff were friendly and professional, with specific praise for Victoria.
Location
8.79
Good location noted, easy access to amenities.
Room Quality
7.74
Rooms were large but mentioned as tired in need of maintenance.
Amenities
7.77
Facilities were good but some services were not available (e.g., jacuzzi).
Value for Money
7.23
Some guests felt charges were excessive with no additional value.
Food and Beverage
9.28
Food praised as delicious with positive feedback on dining experiences.
Overall Experience
8.75
Overall stays were enjoyable with a mix of good and poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Luxurious Accommodations
The Park Royal, located in Stretton, offers spacious rooms with modern amenities including flat-screen TVs, free WiFi, and en-suite bathrooms.

State-of-the-Art Health Club
Guests can enjoy access to a top-notch health club featuring a gym, spa with a swimming pool, sauna, steam room, and whirlpool. Indulge in various treatments in the 7 massage rooms or unwind in the relaxation area.

Fine Dining at Topiary in the Park
Experience exquisite dining at the on-site restaurant offering an à la carte menu with a variety of English dishes, seafood, and game options.

Book your stay at The Park Royal now and enjoy luxury, relaxation, and top-notch amenities in Stretton!

Important information:

Children are welcome to use the swimming pool. However, please be aware there are specific times children can use the pool and children under 16 years of age must be accompanied by a parent/guardian.

Please see below our dedicated Children swim times:
09:00 – 12:00 each day
15:00 – 18:00 each day / 15:00 – 19:00 Friday & Saturday

Should guests wish to eat at the restaurant they are advised to reserve a table in advance.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 12 years old stay for £5 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3699 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 9.28
Overall Experience: 8.75
R
Rosalind • couple • gb
8
Useful for us as we were passing thro
Pros:

Drinks very expensive as was the margherita pizza we had

2026-07-04 • via Nuitee
M
Murray • solo_traveller • gb
5
Nice hotel but needs air con
Pros:

Lovely big room and on suite

Cons:

No air con room was unbearable

2026-07-03 • via Nuitee
R
Roelf • solo_traveller • im
8
2026-07-03 • via Nuitee
L
lisa • couple • gb
8
2026-07-02 • via Nuitee
M
Matt • couple • gb
8
2026-07-02 • via Nuitee
R
Richard • solo_traveller • gb
6
2026-07-02 • via Nuitee
S
Sylvia • couple • gb
10
2026-07-01 • via Nuitee
R
Rosamund • family_with_children • gb
6
Pros:

Location

Cons:

No decent outside seating area . The topiary was the only outside area and was more an extension of the bar with previous nights dirty glasses and ash trays still on tables at 20.30 in the morning. Room was very hot and no air con so needed to be outside . Apart from the bar rest of it felt rather tired

2026-07-01 • via Nuitee
A
ANDREW • solo_traveller • gb
6
Busking it..
Cons:

I had a steak meal priced at £35 that looked like a Wetherspoons meal deal and I got the wrong chips, and on check out I was charged a £5 tip for the staff..!!

2026-06-29 • via Nuitee
P
Phil • solo_traveller • gb
4
Cons:

We paid for a deluxe king room. The room was a decent size but aged, lots of chips and scuffs and shoddy wardrobe. No a/c - just a terrible ceiling fan which did nothing. As it was very hot a cheap table fan was provided, which didn’t do much either. The ventilation in the bathroom wasn’t so no ventilation there either. Breakfast was very poor. Eggs like rubber bouncing balls, everything stodgy. Ordered scrambled ages that were under cooked and swimming in oil. Ordered a bottle of wine in the evening and it was served warm (from the ‘cellar’) and staff said it’s ok as they’d put it in an ice bucket. They were good about it when I suggested it should be served cold then kept cold by the ice bucket. Turns out that any wine they had which you ordered by the bottle (rather than the class) wasn’t chilled. We didn’t use the pool etc so can’t comment but we wouldn’t turn.

2026-06-29 • via Nuitee
D
David • family_with_children • gb
1
2026-06-29 • via Nuitee
W
William • family_with_children • gb
7
Pros:

Lovely hotel, pool and leisure centre staff were very helpful. Bar staff very friendly and good food.

Cons:

Air conditioning in room didn’t work and when asked for it to be looked at, manager told us it was working, not ideal in the middle of a heat wave and with a 10 month old. Seems we weren’t the only people with the same issue as other complaining upon checkout. When asking for receptions assistance, there seemed to be a lack of interest. Again, this was echoed when the people checking out in front of us said they had tried to contact them numerous times over the phone to which the response was we were busy.

2026-06-29 • via Nuitee
S
simon • solo_traveller • gb
9
Pros:

Nice big room and good bathroom. Great facilities and very helpful staff.

Cons:

Facing the AC machines.

2026-06-29 • via Nuitee
S
Sam • couple • gb
10
2026-06-29 • via Nuitee
F
Fiona • extended_group • us
6
Pros:

Nice restaurant. Conveniently located. Reasonably priced with friendly, helpful staff.

Cons:

Too hot! Bar area was cool but rooms were unpleasant especially the one on the second floor. Wall fan/a/c did not work.

2026-06-29 • via Nuitee
C
Chris • couple • gb
1
Bang average - poor staff attitude - dated premises
Pros:

Location
Pool

Cons:

Staff attitude
Dated

2026-06-29 • via Nuitee
K
Karl • solo_traveller • gb
8
Comfortable and enjoyable. Friendly hotel staff
Pros:

Location. Bar breakfast

Cons:

Dated inside.

Health spa staff over the top

2026-06-28 • via Nuitee
R
Rob • family_with_children • gb
8
Pros:

Great pool and leisure facilities, friendly staff, nice and clean, good food

Cons:

Our room was on the second floor and given the recent weather it was extremely hot and uncomfortable. No warning of this was communicated at check in. Only a tower fan was in the room which was just moving warm air around and the windows only opened a couple of inches so couldn’t get any air flow. The air con unit in the room didn’t work either and didn’t matter as the lowest it went was 19 degrees. To improve air flow we actually opened the room door and put a chair against it to keep it open, which shouldn’t really have had to do

2026-06-28 • via Nuitee
R
Ryan • solo_traveller • gb
10
2026-06-28 • via Nuitee
J
James • solo_traveller • gb
10
2026-06-27 • via Nuitee