Microtel Inn & Suites by Wyndham Hagerstown by I-81

Hotels
•
Microtel Inns & Suites
6.4 (287 reviews)
13726 Oliver Drive , Hagerstown , US
+1 240-329-0973

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Laundry
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Review Highlights

Pros:
Clean rooms mentioned frequently
Comfortable beds
Good value/reasonable price (multiple mentions)
Convenient location
Friendly/helpful front desk in many reviews
Spacious or well-equipped rooms reported by some
Cons:
Breakfast frequently criticized (quality, availability, limited options)
Missing toiletries (no shampoo/conditioner) or minimal soap provided
Highway/expressway noise reported
AC/temperature problems in some rooms
Unexpected/additional charges and at least one cancellation/manager issue
Occasional stained towels or cleanliness lapses

Categories

Cleanliness
7.2
Mostly positive comments about clean rooms and beds, though several reviews note stained towels, isolated overall cleanliness issues, and missing toiletries.
Service
6.6
Several guests praised staff and front desk helpfulness, but there are notable service negatives (disrespectful manager, a canceled booking and unexpected charges).
Location
6
Convenient location mentioned often, but multiple reviews report highway/expressway noise and proximity to commercial traffic as drawbacks.
Room Quality
6.5
Many guests found beds comfortable and rooms functional; negatives include small room size for some, AC/temperature problems, and occasional odor/stain issues.
Amenities
5.6
Breakfast and basic toiletries (shampoo/conditioner) were frequently criticized; some positive notes on included amenities but inconsistencies reported.
Value for Money
7.5
Multiple guests called it good value and reasonable price, though a few felt it was comparatively expensive or were upset by unexpected extra charges.
Food and Beverage
5.5
Food (breakfast) received many complaints — poor quality, limited options, and early depletion — though a few reviews noted acceptable or above-average hot options.
Overall Experience
6.3
Mixed overall: several pleasant stays and functional rooms, but recurring issues (breakfast, occasional service incidents, noise, and amenity gaps) lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Situated just half a mile from Interstate 81, our Maryland hotel offers easy access to nearby attractions such as the Hagerstown Premium Outlets, located only 10 miles away.

Comfortable Accommodations
Each guestroom at the Microtel Inn and Suites Hagerstown is equipped with free Wi-Fi, cable TV with HBO channels, and a work desk. The rooms feature a soothing decor with light colours, bright blue accents, and wood furnishings for a relaxing stay.

Complimentary Amenities
Start your day right with a delicious continental breakfast served in the lobby, complete with fresh waffles. Additionally, take advantage of our laundry facilities during your stay.

Book your stay at the Microtel Inn and Suites Hagerstown for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 287 reviews
Cleanliness: 7.2
Service: 6.6
Location: 6
Room Quality: 6.5
Amenities: 5.6
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 6.3
I
Isabelle • couple • ca
9
Qualité/prix ok!
Pros:

Bien situé, plus de choix que j’avais pensé, bon café, et l’eau chaude pour le thé etait chaude!

Cons:

Aliments dans le réchaud etaient tièdes et jus orange dilué et peu de saveur, seulement une sorte de fruit, pas de beurre de peanut, plus de choix de thé/tisane serait bien

2026-11-03 • via Nuitee
L
Leonard • couple • us
10
Friendly staff
Pros:

Easy to find off freeway

Cons:

N/A

2026-11-01 • via Nuitee
P
Paul • solo_traveller • us
8
Good, clean value. Would stay there again.
Pros:

Good value.
Comfy bed.
Good continental breakfast.
Clean.
Fully equipped.

Cons:

Shower and towels were fair.
Room a little small, but perfectly fine for a single or maybe a couple.
Expressway traffic noise is a bit high on that side of the hotel, but sleeping with ear plugs blocked it out.

2026-10-31 • via Nuitee
K
Kenneth • couple • us
10
2026-10-30 • via Nuitee
J
Jeffrey • couple • us
9
2026-10-28 • via Nuitee
R
rivas • couple • sv
10
2026-10-25 • via Nuitee
D
Denise • couple • us
7
Pros:

Staff was nice and it was clean. No shampoo or conditioner.

2026-10-25 • via Nuitee
K
Kody • family_with_children • us
1
Pros:

Location wasn’t bad.

Cons:

Overall cleanliness of the room wasn’t the best, didn’t provide shampoo and only gave a tiny bar of soap for your body. Breakfast was horrible wasn’t even worth getting up early to go be disappointed. If you have children it’s best to spend a little more money and get a nicer hotel. This place seems to not be family friendly, charged $25 for a child’s drool stains, $40 for towels that had soda stains on them. I will never stay here again. Manager was super disrespectful.

2026-10-23 • via Nuitee
A
Anastasia • solo_traveller • us
8
2026-10-22 • via Nuitee
N
Nathan • solo_traveller • us
10
2026-10-13 • via Nuitee
M
Merle • couple • us
8
Good
Pros:

Clean

Cons:

Breakfast was all gone pretty much by 8:45

2026-10-12 • via Nuitee
P
Paula • solo_traveller • us
9
Very pleasant stay.
Pros:

Lots of space in the room.

Cons:

Very clean

2026-10-11 • via Nuitee
R
rivas • couple • sv
10
2026-10-09 • via Nuitee
N
Nathan • solo_traveller • us
9
2026-10-09 • via Nuitee
H
Hal • couple • us
10
Very nice comfortable place to stay at a reasonable price
Pros:

Great price, good location and a clean comfortable room.

2026-10-08 • via Nuitee
A
Ann • solo_traveller • us
8
Desk staff very helpful and friendly
2026-09-15 • via Nuitee
J
Joe • couple • us
10
Enjoyed the stay. Front desk great.
Pros:

Everything was great.

Cons:

Wish you had egg patties instead of potato patties.

2026-08-09 • via Nuitee
K
Kevin • family_with_children • us
9
2026-08-07 • via Nuitee
S
Sherri • couple • us
10
2026-08-05 • via Nuitee
R
Robert • couple • us
10
Good value
2026-08-02 • via Nuitee