a&o Manchester City Centre

Hotels
A&O Hotels & Hostels
8.5 (6999 reviews)
21 Dickinson Street , Manchester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service
Issues with cleanliness

Categories

Cleanliness
7.89
Some guests mentioned that the carpets were not very clean and there were issues with the toilet exhaust fans.
Service
7.86
Several reviews highlighted issues with staff being rude and unhelpful.
Location
9.4
Many guests praised the ideal location and its proximity to various attractions and restaurants.
Room Quality
7.85
Guests noted issues with uncomfortable beds and problems with room temperature.
Amenities
8.38
The hotel provided good amenities, but some equipment, like the gym, had issues.
Value for Money
8.84
The hotel is generally considered to be good value for its location and offerings.
Food and Beverage
8.89
Breakfast received positive remarks for quality.
Overall Experience
8.86
Despite some drawbacks, guests had a predominantly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Central Location in Manchester's Chinatown
Located just 500 meters from Manchester Central, Novotel Manchester Centre in the heart of Chinatown offers a vibrant and convenient stay for both leisure and business travelers.

Modern Amenities and Wellness Facilities
Enjoy air-cooled rooms with Wi-Fi access, flat-screen TVs, work desks, and tea/coffee facilities. The hotel boasts a fitness centre, sauna, steam room, and tropical rain shower for ultimate relaxation.

Dining and Entertainment Options
Indulge in 24-hour room service at Exchange Food And Drink Lounge, savor international cuisine, or unwind at the open-plan bar. A breakfast buffet is available daily, ensuring a delightful culinary experience.

Book now to experience the perfect blend of comfort and convenience at Novotel Manchester Centre.

Important information:

When a booking is made for more than 9 people, different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Children under 18 can have breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin rooms. An additional charge applies. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge, or bring their own. Bed linen for the bunk beds are free of charge and provided for self-covering.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note: All guests are required to complete the registration process to secure property access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Location

Guest Reviews

8.5
Based on 6999 reviews
Cleanliness: 7.89
Service: 7.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
W
Wendy solo_traveller gb
10
Great hotel for families!
Pros:

The hotel was clean, modern, and very quiet for a weekend stay, which is just what we needed.

The perfect overnight get away for the family in the heart of the city - will definitely be returning soon!

2026-08-08 via Nuitee
C
C solo_traveller gb
10
Pros:

Clean open environment and felt fresh as well as safe.

Cons:

There's no faults to my stay

2026-08-08 via Nuitee
S
steven couple gb
9
2026-08-08 via Nuitee
G
Greenacre solo_traveller gb
7
2026-08-08 via Nuitee
B
Beth solo_traveller gb
8
2026-08-08 via Nuitee
Y
Yee Ling couple gb
10
2026-08-08 via Nuitee
A
Aida extended_group at
10
Good value
Pros:

We are a family of five and booked three rooms (one double and two twin rooms). However, we were given two rooms in the second building on different floors and one room in the first building. The two buildings are connected through the courtyard.

For the price we paid, I think this is a good option in this area. It is about a 15-minute walk from Manchester Piccadilly railway station.

The rooms are very basic. There are no cups, and no kettle, but at this price, that is probably to be expected.

The Wi-Fi was very slow, at least in my room on the fourth floor of the second building.

2026-08-08 via Nuitee
J
Joy solo_traveller gb
9
2026-08-08 via Nuitee
K
Kaminski couple hr
5
2026-08-08 via Nuitee
O
OZGE solo_traveller gb
10
2026-08-08 via Nuitee
S
Smith solo_traveller ca
9
Coming back here for sure...
Pros:

Excellent location. Inexpensive.
Great breakfast.

Cons:

Room a bit small but it worked

2026-08-08 via Nuitee
A
Abigail couple gb
10
2026-08-08 via Nuitee
M
Martina solo_traveller it
10
2026-08-08 via Nuitee
S
Sharon solo_traveller nl
10
Pros:

De kamer was zeer ruim, faciliteiten waren goed. Badkamer was ruim genoeg en zeer schoon. Fijne locatie in de stad.

2026-08-08 via Nuitee
F
Farrukh solo_traveller gb
7
2026-08-08 via Nuitee
D
Daniel solo_traveller gb
7
Adequate for short stay of 1 or 2 nights. Reasonable price but no frills. Needs some maintenance.
Pros:

Location was good. Close to centre. Room generally clean with good facilities for charging electronics.

Cons:

Public areas were not very welcoming particularly in the separate building not the main building. Sanitary plumbing to rooms was poor. Dirty laundry carts constantly in hall by lifts. No kettle in room.

2026-08-07 via Nuitee
D
Davy solo_traveller gb
9
2026-08-07 via Nuitee
Q
Quoc extended_group vn
10
2026-08-07 via Nuitee
T
Thebo solo_traveller pk
1
2026-08-07 via Nuitee
A
Andrew solo_traveller gb
8
Pure class and all that, em keepin it real like eh. Big beid an aw course the shower wiz mare than ample. Gid craic for
Pros:

Central location, tidy room and great staff. Price was very reasonable.

Cons:

Nothing, perfect for a few days away

2026-08-07 via Nuitee