a&o Manchester City Centre

Hotels
•
A&O Hotels & Hostels
8.5 (5561 reviews)
21 Dickinson Street , Manchester , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service
Issues with cleanliness

Categories

Cleanliness
7.89
Some guests mentioned that the carpets were not very clean and there were issues with the toilet exhaust fans.
Service
7.86
Several reviews highlighted issues with staff being rude and unhelpful.
Location
9.4
Many guests praised the ideal location and its proximity to various attractions and restaurants.
Room Quality
7.85
Guests noted issues with uncomfortable beds and problems with room temperature.
Amenities
8.38
The hotel provided good amenities, but some equipment, like the gym, had issues.
Value for Money
8.84
The hotel is generally considered to be good value for its location and offerings.
Food and Beverage
8.89
Breakfast received positive remarks for quality.
Overall Experience
8.86
Despite some drawbacks, guests had a predominantly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Central Location in Manchester's Chinatown
Located just 500 meters from Manchester Central, Novotel Manchester Centre in the heart of Chinatown offers a vibrant and convenient stay for both leisure and business travelers.

Modern Amenities and Wellness Facilities
Enjoy air-cooled rooms with Wi-Fi access, flat-screen TVs, work desks, and tea/coffee facilities. The hotel boasts a fitness centre, sauna, steam room, and tropical rain shower for ultimate relaxation.

Dining and Entertainment Options
Indulge in 24-hour room service at Exchange Food And Drink Lounge, savor international cuisine, or unwind at the open-plan bar. A breakfast buffet is available daily, ensuring a delightful culinary experience.

Book now to experience the perfect blend of comfort and convenience at Novotel Manchester Centre.

Important information:

When a booking is made for more than 9 people, different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Children under 18 can have breakfast at a 50% discounted rate.

Guests under the age of 16 can only check in with a parent or official guardian. Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin rooms. An additional charge applies. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge, or bring their own. Bed linen for the bunk beds are free of charge and provided for self-covering.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 5561 reviews
Cleanliness: 7.89
Service: 7.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
K
kondwan • solo_traveller • gg
7
2026-05-09 • via Nuitee
A
Alessia • solo_traveller • it
7
Pros:

Stanza e bagno molto carini, forniti del necessario.
Posizione ottima.

Cons:

Finistra poco insonorizzata e i rumori esterni hanno disturbato un po' durante la notte

2026-05-09 • via Nuitee
Y
Yehor • solo_traveller • gb
10
2026-05-09 • via Nuitee
S
Shamim • solo_traveller • sa
8
2026-05-09 • via Nuitee
E
Eamonn • solo_traveller • gb
10
Pros:

All was good, zero complaints

Cons:

Nothing

2026-05-09 • via Nuitee
K
Kara • solo_traveller • gb
8
Great location and a really comfortable stay.
Pros:

Excellent location in the centre with tram access nearby. Room was spotless, fab shower, efficient and helpful reception staff. Do not be misled by "hostel" - this is a modern hotel.

Cons:

I really missed having a kettle.

2026-05-09 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-05-09 • via Nuitee
M
MONICA • solo_traveller • es
8
2026-05-09 • via Nuitee
A
Anton • solo_traveller • bg
9
Pros:

Локацията и чистотата. Както и любезният персонал.

2026-05-09 • via Nuitee
C
Chahine • solo_traveller • ma
8
Pros:

I liked the location, and the staff.

2026-05-09 • via Nuitee
R
Robertraveller • solo_traveller • it
10
Ottimo soggiorno
Pros:

La posizione perfetta, l accoglienza perfetta la struttura molto bella, la camera pulita e insonorizzata . Il ragazzo alla reception gentilissimo e parla anche italiano Materasso super comodo finestra che da su via principale ma finestre a chiusura insonorizzavano perfettamente.bagno pulito e super ottimale. ritornando a manchester riprenoterei sicuramente senza esitazione qui.

Cons:

Niente anche se manca un bollitore per il caffè, preferisco avere cose più importanti come ci sono state

2026-05-09 • via Nuitee
J
Jake • solo_traveller • gb
7
2026-05-09 • via Nuitee
F
Fergal • family_with_children • ie
8
2026-05-09 • via Nuitee
A
Alexandra • couple • ro
9
2026-05-09 • via Nuitee
W
Whitehead • solo_traveller • gb
8
Great value for money and location !
Pros:

Great location and value for money. Does the job for a couple of nights in Manchester city centre. Don't expect anything too fancy but great for the price!

2026-05-09 • via Nuitee
O
Owen • couple • gb
5
Pros:

It was modern

Cons:

The way you check in it took me about half an hour to do the online check because it just kept reloading or not letting me continue and the front desk can’t check you in manually until this is initially done

2026-05-08 • via Nuitee
T
Tracy • couple • gb
6
2026-05-08 • via Nuitee
B
Børdahl • extended_group • no
6
2026-05-08 • via Nuitee
P
Paramjit • couple • in
9
In this price it’s much better.
Pros:

Nice and cozy room.

Cons:

Complimentary water and a minibar should be good

2026-05-08 • via Nuitee
D
Donohoe • solo_traveller • gb
8
2026-05-08 • via Nuitee