Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Room cleanliness issues
Limited breakfast variety

Categories

Cleanliness
8.24
Several reviews mentioned cleanliness positively, but some indicated issues like a dirty bed.
Service
9.21
The staff received multiple compliments for being friendly and helpful.
Location
9.25
Many reviews highlighted the excellent central location near transport and attractions.
Room Quality
8.2
Some comments mentioned rooms being small or less than ideal, but others praised comfort and updates.
Amenities
8.73
Standard amenities were reported, though some guests desired more variety in breakfast options.
Value for Money
8.69
Overall, guests felt they received a good value for their stay.
Food and Beverage
7.74
Breakfast quality was noted as good but lacking in variety.
Overall Experience
8.71
Overall positive experiences with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:31

Property Description

City Views and Convenient Location
Hotel Felix in Zürich offers stunning city views and is conveniently located just 800 meters from Kunsthaus Zurich. Enjoy the convenience of a 24-hour front desk and concierge service during your stay.

Modern Amenities and Comfortable Rooms
Experience comfort in every room with amenities like a flat-screen TV, kettle, and a private bathroom. Stay connected with free WiFi and relax with a refreshing shower and provided hairdryer.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before exploring nearby attractions like Lindenhof and Bahnhofstrasse. With Swiss National Museum just a short distance away, Hotel Felix is the perfect choice for your stay in Zürich.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 5653 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
G
Glykeria family_with_children gr
10
2026-08-29 via Nuitee
Y
YENHSIN solo_traveller tw
8
2026-08-29 via Nuitee
A
Andreas Spring solo_traveller ch
8
2026-08-28 via Nuitee
N
NATALIA extended_group ar
9
2026-08-28 via Nuitee
J
Jo family_with_children gb
8
2026-08-28 via Nuitee
R
Roger couple au
6
2026-08-28 via Nuitee
A
Adrian couple ch
9
2026-08-28 via Nuitee
C
carolina couple es
8
Pros:

La ubicación y el personal muy amable.

Cons:

Qué es muy ruidoso por la noche, se oye mucho toda la gente hablando, gritando y la música de algunos bares.
…. Ademas de las obras de la calle que están justo delante del hotel.

2026-08-27 via Nuitee
T
Tuan couple gb
7
An OK stay
Pros:

Breakfast was ok, location was good for train station which is about 7 minutes away. We liked the nice, clean look of this hotel.

Cons:

Our room was very hot and the three fans in there were a warning sign. Before our arrival, we were sent an email to check online and were told in that one passport was required for each room. When we got there, we had to check in again at the front desk with both of our passports. The process was quite lengthy and, to start with, we had to wait a while as there was no one available. That was a waste of our time checking in online. There was no welcome at all, no greetings upon our arrival. Customer service could have been better if they expect return business.

2026-08-27 via Nuitee
C
Capurro Gerez couple ar
10
Pros:

Mi estadía en el hotel fue perfecta. La habitación cómoda y limpia, todo recientemente remodelado y la ubicación excelente. Volvería a alojarme aquí

2026-08-27 via Nuitee
S
Sinziana family_with_children ro
10
Perfect
Pros:

Totul

Cons:

Nu e cazul

2026-08-27 via Nuitee
K
Kleijn solo_traveller nl
10
Great
Pros:

the location is amazing, i didn't check the location when booking but apparently it was right behind a shopping street with a lot of restaurants and shops. Staff very friendly and helpful. Rooms very modern and clean, airconditioning available in the room and the bathroom was clean and modern as well. Overall amazing experience :)

2026-08-27 via Nuitee
E
Elnara extended_group az
9
Все замечательно
Pros:

Номер не большой, но очень чистый
Постель удобная, белье на постели чистое
Полотенца новые
Хороший завтрак
Однозначно советую этот отель

Cons:

Такого не было
Единственное включила утюг ( утюга был наш) и в результате выбило весь свет в номере, пришлось спускаться на рецепшн

2026-08-26 via Nuitee
A
Alan couple gb
8
Very enjoyable and comfortable in a great location
Pros:

Great location for everywhere. Close to the old town near Niederdorf and the river. Just a few minutes walk to the main train station.
Extensive breakfast selection of fresh bread, cheese, meats and fruit. Although variety of hot food very limited.
Room comfortable enough and the shower was excellent and really powerful.

Cons:

Outside road works were going on during the week and at times could be very noisy particularly one morning during breakfast. Although I accept this is not the fault of the hotel.
Room was a bit on the compact size, which I expected to be bigger.
Other than CNN a lot of the english speaking TV channels didn't work even though they were an option on the guide.

2026-08-26 via Nuitee
P
Philecia couple gb
10
2026-08-26 via Nuitee
L
Lidia solo_traveller es
9
Pros:

Serpentín de agua fría en recepcion al servicio del cliente y el baño de la habitacion

Cons:

La almohada

2026-08-26 via Nuitee
N
Neringa solo_traveller lt
10
2026-08-26 via Nuitee
H
Helen couple gb
9
Lovely comfortable stay
Pros:

Comfortable, clean and relaxing. Really well located.

2026-08-25 via Nuitee
J
JOANNE solo_traveller us
10
2026-08-25 via Nuitee
H
Hamad solo_traveller ae
8
2026-08-25 via Nuitee