Apex Grassmarket Hotel

Hotels
•
Apex Hotels
8.4 (5365 reviews)
31-35 Grassmarket , Edinburgh , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Broken lift
Excessive communication
Noise issues

Categories

Cleanliness
7.98
Rooms were noted as clean and comfortable, but some mentioned noise issues.
Service
8.95
Staff were consistently described as friendly, accommodating, and helpful.
Location
8.99
Great central location with nearby restaurants, bars, and views.
Room Quality
8.44
Rooms are modern, clean, comfortable, and well maintained.
Amenities
8.47
Facilities like the pool and sauna received positive feedback.
Value for Money
7.93
Some concerns about the food and drink prices vs value.
Food and Beverage
7.98
Breakfast was noted as very good, but food and drink prices felt excessive.
Overall Experience
8.45
A wonderful stay that exceeded expectations with recommended service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:11

Property Description

Luxurious Amenities
The Apex Grassmarket Hotel offers a range of luxurious amenities including a sauna, pool, gym, and award-winning restaurant. Guests can also enjoy free WiFi throughout the property.

Leisure Facilities
Guests can unwind and stay active with Technogym fitness equipment and a swimming pool at the hotel's leisure facilities. The seasonally rotating menus at Metro Bar & Brasserie are sure to satisfy any craving.

Prime Location
Conveniently situated in the Grassmarket area, the hotel is within walking distance of Princes Street, Edinburgh Castle, the Royal Mile, and the National Museum of Scotland. With Edinburgh Airport just a 25-minute drive away, the Apex Grassmarket Hotel is the perfect choice for your stay in Edinburgh.

Important information:

Please note that if you have made a nonrefundable booking, Apex will send a secure link via email and SMS, if a valid mobile number has been provided. Please complete the pre-payment using this secure link. This link is only valid for 24 hours, if payment is not received within this time, your reservation will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.4
Based on 5365 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.45
T
Tobias • extended_group • de
8
2026-10-17 • via Nuitee
A
Anaïs • couple • fr
10
Pros:

Hôtel situé juste en bas de victoria street et idéal pour se balader dans Édimbourg.
La vue sur le château est tout simplement magnifique

2026-10-16 • via Nuitee
T
Teresa • couple • us
10
Great visit
Pros:

Great location, staff helpful balcony was perfect and breakfast was great.

2026-10-16 • via Nuitee
D
Deb • couple • us
8
Clean, staff were great. Breakfast was wonderful and location was fantastic.
Pros:

Right in the heart of everything

Cons:

Getting our bags up the stairs to reception.

2026-10-15 • via Nuitee
B
Beyhan Nesrin • family_with_children • tr
10
Pros:

Konum mükemmel

2026-10-15 • via Nuitee
J
judith • extended_group • nl
5
Niet voor herhaling vatbaar terwijl de stad in een woord geweldig is
Pros:

De locatie en het team. Het ontbijt was ook prima.

Cons:

De kamer was echt oud en heel
Gehorig. De gordijnen hingen nog aan een paar haakjes, de wc kon alleen gespoeld worden door allebei de knoppen in te drukken en de geluidsoverlast van de weg en kroegen was verschrikkelijk. Ik heb maar oordoppen gekocht.

2026-10-15 • via Nuitee
C
Carl • couple • gb
5
2026-10-14 • via Nuitee
C
Christine • extended_group • gb
8
Lovely and nice
Pros:

Location

Cons:

Very hot

2026-10-13 • via Nuitee
D
Dominique • solo_traveller • fr
7
Pros:

L espace spa et piscine
Les petits dejeuners tres copieux et délicieux

Cons:

Le bruit dans la chambre.
Mauvaise isolation phonique par rapport à l exterieur particulierement bruyant

2026-10-12 • via Nuitee
J
Johnny • couple • gb
10
A relaxing pleasant stay.
Pros:

Location is great and was nice and clean and the staff were very friendly.

Cons:

All was good

2026-10-12 • via Nuitee
M
Maiken • extended_group • no
8
2026-10-11 • via Nuitee
A
Antonio • couple • es
9
Muy céntrico y tranquilo
Pros:

Muy céntrico y tranquilo. En una zona con muchos restaurantes y cafeterías. Muy cerca de Victoria Street y The Royal mile.

2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • ca
10
2026-10-08 • via Nuitee
M
Maria Rosaria • extended_group • it
7
Pros:

Posizione

Cons:

Prezzo

2026-10-08 • via Nuitee
M
Moltini • couple • ar
10
Pros:

Todo. Muy bueno

Cons:

Nada.

2026-10-07 • via Nuitee
S
Shelly • solo_traveller • us
10
fabulous.
Pros:

Castle balcony view....so cool! Clean and convenient to food and gifts.

Cons:

no chair on balcony.

2026-10-07 • via Nuitee
P
Patricia • solo_traveller • us
8
Great hotel, terrible staff.
Pros:

Location, location. Location! This hotel was in the most wonderful location. I could look out my window and see the castle. It was in the wonderful grassmarket neighborhood and just steps from the royal mile.
The hotel was tastefully decorated and very clean. The bed was comfortable. The breakfast was nice with lots of choices, either buffet or a-la-carte.

Cons:

The staff...when I arrived, alone, with 3 pieces a heavy luggage the man at the front desk said he was alone & couldn't leave the desk. So I had to find the luggage cart, load the luggage & then push the cart up a steep hill in the rain, by myself. Not a great first impression. Then 2 of the 3 breakfasts, I was waiting for staff to take my order & then bring me the check & both times the staff member was standing at the check-in desk, playing on their phones. Lastly, when I left at 3 am for an early flight out, there were 3 people standing at the front desk. I asked for a luggage cart. They told me it was on a different floor & I could go get it. Once again, I had to search out the cart, load my own luggage, push it down the steep ramp, unload my luggage & take the cart back up the hill. 3 STAFF MEMBERS standing there & did not lift a finger to help me. What terrible customer service all the way around. Apex clearly does not believe in hospitality or customer service.

2026-10-07 • via Nuitee
P
Philipp und Natalie • solo_traveller • ch
7
2026-10-07 • via Nuitee
M
Michie • couple • nz
7
Fantastic location, clean and comfy but need to simplify their ordering app
Pros:

Location with view to Edinburgh Castle fantastic. Clean and comfortable

Cons:

Overly complicated to order room service and get staff to answer the phone once you'd given up trying to download the app. Staff could have mentioned on arrival the ramp which would have made moving luggage much easier.

2026-09-19 • via Nuitee
A
Atli Djurholm • solo_traveller • dk
9
Pros:

Gym, breakfast, close to everything. Will definitely consider to book the hotel again.

Cons:

Design mistake in the toilet due to the sink was just above my knees.
Two gigantic beds could be one bed and some sofa and table could be instead.
Bed was hard and we came from Glasgow where the bed was significantly more comfortable.

2026-09-19 • via Nuitee