Grand Hôtel Champs-Elysées

Hotels
9.4 (163 reviews)
78 Bis Avenue Marceau , Paris , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Welcoming and kind staff
Great location
Cons:
Room quality not up to expectations
Limited amenities

Categories

Cleanliness
9.89
The hotel is clean and tidy.
Service
9.99
Staff members were welcoming and friendly, providing excellent customer service.
Location
10
Great location, very convenient and neat.
Room Quality
8.85
Rooms are dated and some guests noted they were small for the price.
Amenities
8.88
Limited amenities available; gym and some services were missing.
Value for Money
8.84
Some guests felt they could get better value at other hotels.
Food and Beverage
8.89
Breakfast options criticized as overpriced with limited selection.
Overall Experience
9.88
Overall a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:51

Property Description

Luxurious Accommodation
Experience the epitome of Parisian elegance at the Grand Hôtel Champs-Elysées. Indulge in spacious rooms adorned with contemporary décor, free WiFi, and air conditioning.

Fine Dining and Drinks
Savor exquisite French cuisine at La Place restaurant or enjoy a refreshing drink at the stylish Le Lounge bar. For ultimate convenience, room service is available 24/7, ensuring a delightful culinary experience.

Convenience and Services
Benefit from private parking, valet service, and a 24-hour reception, adding ease to your stay. Explore Paris effortlessly with key attractions nearby and George V Metro Station just a short walk away.

Book now for an unforgettable stay at the Grand Hôtel Champs-Elysées in the heart of Paris!

Important information:

Please note that guests are required to show a credit card upon check-in. The details of this card must match the details of the reservation's holder.

For advance payment, the credit card used to pay the deposit must be in the name of the guest and be presented upon check in.

When booking 8 rooms or more, different cancelation policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 163 reviews
Cleanliness: 9.89
Service: 9.99
Location: 10
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.88
J
Jean extended_group ch
9
2026-07-11 via Nuitee
F
Faisal couple kw
9
Great services
Pros:

We had a wonderful stay at this hotel. The service was professional, elegant, and truly outstanding. A special thank you to Jana, Rami, Fatima, Shahin, Hajar, and Sksahidi for their kindness, excellent hospitality, and willingness to help at all times.

The entire staff was respectful, friendly, and very attentive. The hotel’s location is beautiful and conveniently close to everything, making it easy to get around and enjoy the area.

Highly recommended, and we would be happy to stay here again in the future.

Cons:

The only minor drawbacks were that ambulance sirens could occasionally be heard from outside, and there were a few mosquitoes in the room. However, these were small issues and did not significantly affect our overall experience.

Highly recommended, and we would be happy to stay here again in the future

2026-07-10 via Nuitee
J
Janko couple de
8
2026-07-07 via Nuitee
S
sinan couple tr
1
Cons:

Berbat otesi klima var deniyor fakat odalarda klima yok rezervasyon yaparken var dediniz diyorum isterseniz iptal edin diyorlar asiri kaba!!!!!

2026-06-29 via Nuitee
D
Dalila couple br
9
Pros:

A localização é ótima. Os funcionários também são ótimos. Hotel confortável.

Cons:

Somente o ar condicionado que não estava muito potente. Fomos em um onda de calor horrível. Mas o quarto ficava fresco.

2026-06-26 via Nuitee
S
Saif couple ae
1
2026-06-24 via Nuitee
H
Hamad solo_traveller fr
1
2026-06-23 via Nuitee
A
Alessandro family_with_children it
6
2026-06-22 via Nuitee
P
Pascal couple fr
1
On m'a facturé deux fois la chambre, c'est une extorsion.!!
Pros:

On m'a facturé deux fois la chambre, c'est une extorsion.

Cons:

On m'a facturé deux fois la chambre, c'est une extorsion.

2026-06-21 via Nuitee
M
Michael couple us
1
Horrible hotel with polite staff
Pros:

Staff was nice

Cons:

Worst 5-Star Hotel Experience in Paris – Grand Hotel Champ Elysees is a Total Scam
If you’re searching for a luxury hotel near Champs-Élysées or a genuine 5-star hotel in Paris, do NOT book the Grand Hotel Champ Elysees. This place is a complete rip-off that has destroyed its reputation after switching from Radisson Blu. We paid over $5,000 for a week and it was pure misery from day one.
The air conditioning never worked once during our entire stay. Zero. The AC is controlled by the front desk and they only turn it on for pathetic 20-minute bursts when you call and complain. The room was hot, stuffy, and unbearable the whole time. When they finally sent maintenance at 3AM, they couldn’t fix it and instead gave us a dangerous, raggedy old fan that kept breaking, rattling like it was about to explode, and shutting off randomly. Absolute garbage.
An employee straight-up admitted the AC disaster started right after the hotel was converted from Radisson Blu — the new owners are apparently cutting utility costs and screwing over guests to save money. Disgusting.
This is not a 5-star hotel Paris. We had to haul our own heavy luggage up to the rooms like it was a cheap hostel. Their so-called 24-hour room service? I called three times in the middle of the night and got complete silence. Their concierge is nonexistent — don’t even bother. After realizing they couldn’t fix the AC nightmare, their big “solution” for our $5k stay was offering to bring cold water bottles. What a pathetic joke.
The rooms weren’t even properly stocked with water — another cheap tactic. The only remotely decent thing was that some staff members were polite, but politeness doesn’t cool down a boiling hot room or make up for this level of incompetence.
Grand Hotel Champ Elysees – avoid this overpriced disaster at all costs. If you want real luxury near Champs-Élysées, look elsewhere. This hotel is resting on old glory while delivering budget-level service and major comfort failures. Never again.

2026-06-18 via Nuitee
D
Dao couple ci
9
2026-06-15 via Nuitee
H
Howard couple ug
8
A brief but memorable stay in Paris
Pros:

Location and very friendly staff

Cons:

The small rooms and lounge area

2026-06-11 via Nuitee
M
Manal Alboloushi solo_traveller kw
10
Pros:

Thanks everything is perfect

Cons:

All services

2026-06-10 via Nuitee
S
Sylvain family_with_children fr
1
A fuire
Pros:

Certaines personnes du personnels qui était adorables et faisaient penser que l'on était dans un étoilé.

Cons:

Nous y sommes aller pour une nuit heureusement pas plus.
Service de chambre inexistante.
Tout est cassé. C’est du grand n’importe quoi.
Il n’y avais plus de place dans les palaces d’où notre choix du 5 étoiles… On en a fait des hôtels mais là c’est une honte.
Suite de luxe… juste dans le nom… Saleté partout, tapis pleins de moutons, toile d’araignée dans les toilettes, tuyaux de douche qui fuit à merveille… plus d’eau qui fuit plutôt que dans le pommeau de douche. La baignoire dite jacuzzi, bouche de partout les 3/4 des jets et des bulles fonctionne pas. Les jets sont cassé enfin le tube du jet qui peux faire que l’on peut se blesser.
On avait réservé le restaurant pour 13h mais surprise pas de restaurant le week end…
On avait réservé pour 3 personnes. Lit d’appoint avec des lattes manquantes, pas d’oreiller, c’est sur fait…. On est 3 et seulement 2 serviettes 2 verres,… 2 de tout…
À 1300€ la nuit, c’est inacceptable.
Et pense ne pas avoir tout listé tellement il y a de problème…
Personne ne passes dans les chambres pour enlever les verres ou autres objet consommé… ce qui fait que l on cumule tout… les plats que l'on nous amène, les boissons, … .

2026-06-08 via Nuitee
D
dawood solo_traveller iq
8
2026-05-30 via Nuitee
R
Rodas Herrera solo_traveller py
10
2026-05-29 via Nuitee
D
Daniele family_with_children gb
1
2026-05-26 via Nuitee
M
Marie solo_traveller fr
1
2026-05-26 via Nuitee
D
Dimoula couple gr
1
Completely unacceptable for a 5-star hotel. There were multiple issues throughout our stay: the air conditioning was not
2026-05-25 via Nuitee
W
Walaa couple ae
10
Welcoming Staff Members; smiling & helpful
Pros:

Comfy, elegant & relaxing
& near to the shopping area

Cons:

None

2026-05-24 via Nuitee