Radisson Hotel & Conference Centre London Heathrow

Hotels
Radisson Hotel Group
7.4 (253 reviews)
Bath Road (Building A), West Drayton, England, UB7 0DU , West Drayton , GB

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful staff
Cons:
Cleanliness issues
Difficulty with parking

Categories

Cleanliness
5.15
Multiple reviews mention cleanliness issues, such as trash left in the room and lingering odors.
Service
8.15
Generally positive comments about staff being helpful despite some reports of unresponsive service.
Location
8.65
Multiple reviews highlight the hotel's proximity to the airport and public transportation.
Room Quality
7.65
Mixed sentiments with some rooms being okay but not comfortable for some guests.
Amenities
7.15
Amenities like the gym received positive mentions, but some noted cleanliness issues.
Value for Money
7.15
The hotel provides decent value for airport proximity, but parking fees are high.
Food and Beverage
7.15
Food variety noted as lacking; some guests desired more options.
Overall Experience
8.15
Overall, guests had a satisfactory experience with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:33

Property Description

Discover a perfect blend of comfort and convenience at the Radisson Hotel & Conference Centre London Heathrow.

Recreational Delights
Dive into relaxation with our indoor pool, unwind in the sauna, or energize your day at our fully equipped fitness center. There's something for everyone!

Culinary Excellence
Indulge your taste buds at Filini Restaurant, one of our two esteemed dining options, or unwind with a drink in our stylish bar/lounge. Enjoy a hearty buffet breakfast served fresh every morning!

Unmatched Convenience
With features like complimentary Wi-Fi, 24-hour front desk service, and an airport shuttle, your stay is seamless from start to finish. Take advantage of our spacious air-conditioned rooms to truly unwind.

Book your stay today and experience the best of West Drayton!

Important information:

Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 253 reviews
Cleanliness: 5.15
Service: 8.15
Location: 8.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 8.15
E
Eugene
6
Pros:

Parking unregulated so cars everywhere! Rooms tiny

2025-10-12 via Nuitee
R
Robert Gerard partner
8
Pros:

While there is a large car park, it was absolutely full on the day of our arrival

2025-10-10 via Nuitee
A
Andrew partner
8
Pros:

Nothing to add

2025-10-09 via Nuitee
B
BALDEV
8
Pros:

All good- just needed a place for the early morning flight. Uber kiosk really useful and easy to use.

2025-10-08 via Nuitee
C
carol friends
10
Pros:

Very nice hotel. Staff is great very helpful!

2025-10-05 via Nuitee
P
Paul
6
Pros:

Rooms not as good as Radisson Red

2025-10-05 via Nuitee
G
Gary
8
Pros:

Clean and comfortable

2025-10-01 via Nuitee
R
Robert
10
Pros:

And only 15 to 20 minutes from the airport it’s great!

2025-10-01 via Nuitee
J
John
6
Pros:

The restaurant is absolutely appalling, overpriced and poor quality food.

2025-10-01 via Nuitee
J
Joanna partner
2
Pros:

Checkin took forever even with online checkin as all of the machines were down. Hotel is outdated with small rooms and limited usb points. Our TV had a crack in it. Hallway and bathroom had a weird smell

2025-09-30 via Nuitee
A
Alan friends
4
Pros:

Horrible restaurant. TV in room did not work. Hair in the bathroom. Gave me only 1 towel. They Advertise airport shuttle service but none provided.

2025-09-30 via Nuitee
J
Jonathan
10
Pros:

Met my transit needs

2025-09-29 via Nuitee
A
ARTHUR JAMES family
4
Pros:

I tried getting through to the hotel prior to arrival as we were running late.i called and called and called no one ever answered.

I requested and Paid for 2 rooms. 2 adults in each room. I requested a bottle of wine be sent to my brother and his wife's room before we arrived. I asked the man who checked us in if they had done this. He said "I don't know! Just go check the room and if it's not there call "0" and they will help you. The wine was not at the room and I dialed "0" but no one answered. I called and called. Still no answer. I had to go back down to the registration and wait in a long line to be told they heeded payment for the wine. I assumed it was included in the registration. They could have told me that when I checked in. So much for surprising my brother and his wife and the bottle was a small bottle not a teg sized bottle of wine like I thought I was purchasing. Disappointing!!

Than the room had no heat. Only Air conditioning. I froze. I called the desk after midnight . . . They answered and said they would have to bring me a heater in 30 minutes. An hour later I had to call them again. Eventually they delivered a space heater.

The refrigerator in the room was warm and did not keep any of my drinks or left over food cold

We were forced to pay for parking but there was no place to park out rental car because they had a conference going on and they had all the parking. We had to pull our rental car into a bush at the end of one of the rows

2025-09-29 via Nuitee
S
Sarah
4
Pros:

Check in was some what chaotic

2025-09-28 via Nuitee
S
Stephen partner
8
Pros:

Only stayed the night as we had an early flight from Heathrow.

2025-09-28 via Nuitee
K
Kirsty
10
Pros:

excellent, small but decent gym, parking a bit of a nightmare, clean,

2025-09-25 via Nuitee
R
Ricardo friends
10
Pros:

Really nice and close to airport.

2025-09-25 via Nuitee
M
Muhammad
10
Pros:

Na

2025-09-23 via Nuitee
C
Carly
8
Good for an overnight stay
Pros:

We stayed at the Raddison for a night before our flight from Heathrow. The staff were very friendly and the room was clean. The room was ok overall, it was a little dated and the curtain rail needed fixing but the beds were comfortable so we had a good night's sleep. It's an ok hotel for an overnight stay and close enough to the airport

2025-09-22 via Nuitee
G
Gary
8
Pros:

Bathroom
Could have been cleaner

2025-09-18 via Nuitee