Best Western Plus Downtown Inn & Suites

Hotels
•
Best Western Plus
9.2 (1283 reviews)
915 W Dallas Street , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Cons:
Parking fees
No cafes nearby

Categories

Cleanliness
8.7
Multiple reviews mentioned cleanliness positively, but concerns about noise and location were raised.
Service
9.7
The staff were frequently highlighted as amazing and courteous.
Location
8.7
There were mixed feelings about location; some favored it while others mentioned proximity to undesirable areas.
Room Quality
9.7
Rooms were described as nice, spacious, and well-appointed in various reviews.
Amenities
9.2
Amenities like breakfast and pool were appreciated, though some minor improvements noted.
Value for Money
8.7
General value perception was positive, but related parking fees raised concerns.
Food and Beverage
9.2
Positive comments about breakfast, but some dissatisfaction mentioned regarding food options.
Overall Experience
9.7
Overall stay was described positively, with several guests expressing satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:43

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Best Western Plus Downtown Inn & Suites in Houston. With free WiFi, our hotel caters to your connectivity needs, ensuring you stay connected throughout your stay.

Prime Location
Located just 1.1 km from Theatre District Houston and in close proximity to major attractions like George R. Brown Convention Center and NRG Stadium, our hotel offers easy access to the best of Houston's entertainment and business hubs.

Nearby Attractions
Explore Houston with ease as Wortham Center and Alley Theater are within walking distance. Plus, with William P. Hobby Airport a short drive away, your travel convenience is guaranteed. Book your stay now at Best Western Plus Downtown Inn & Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1283 reviews
Cleanliness: 8.7
Service: 9.7
Location: 8.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
C
Cathryn Sarah • family_with_children • us
10
2026-07-18 • via Nuitee
S
Shakira • solo_traveller • us
1
Run! Do NOT STAY!
Pros:

The only thing I liked about this hotel was the cleanliness and location. Other than that, it's not a safe area or decent experience.

Cons:

I went to an event and when I came back, I noticed something of mine was missing. I searched the whole room and couldn't find it. Apparently, someone came into my room once I left. I called the office and the attendant was very rude and defensive when I told her what happened. She literally argued with me and hung up. I will NEVER recommend this sketchy hotel! Also, when I was checking in, the security guard was at the counter right beside me and looking at all of the info about my room that the front desk clerk was writing down. I paid in advance so I couldn't cancel. NEVER AGAIN!

2026-07-18 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-07-17 • via Nuitee
M
Maggie • couple • us
8
2026-07-17 • via Nuitee
T
Thomas • solo_traveller • us
7
2026-07-17 • via Nuitee
M
Marco Garcia • solo_traveller • gb
9
2026-07-17 • via Nuitee
E
Edyta • solo_traveller • pl
9
2026-07-16 • via Nuitee
L
Leah • family_with_children • us
9
I had a problem with my reservation and the lady in the front desk immediately find a way to help me with my problem. To
2026-07-16 • via Nuitee
M
Marynn • family_with_children • us
8
2026-07-16 • via Nuitee
M
murat • family_with_children • tr
7
Pros:

Havuz temiz
Çamaşır yıkama kurutma iyi
Kahvaltı iyi

Cons:

Oda eski ve yürürken sallanıyor
Fiyat çok
Çıkış için yarım saate bile zor müsaade ettiler

2026-07-13 • via Nuitee
G
Geysen • solo_traveller • be
9
2026-07-12 • via Nuitee
T
Thomas • couple • lu
7
2026-07-12 • via Nuitee
C
Chihab • solo_traveller • ca
10
Amazing
Pros:

Excellent service and friendly staff

2026-07-09 • via Nuitee
F
faical • couple • ma
7
2026-07-09 • via Nuitee
R
Ramírez • family_with_children • cr
7
2026-07-08 • via Nuitee
R
rintaro • solo_traveller • jp
9
2026-07-08 • via Nuitee
V
Vera & Willem • couple • nl
7
Centraal gelegen sfeerloos hotel
Pros:

Ruime kamers en locatie

Cons:

Ontbijt en personeel

2026-07-06 • via Nuitee
E
EL Alami • couple • ma
8
2026-07-06 • via Nuitee
S
Susan • solo_traveller • gb
7
Pros:

Nice room.

Cons:

Location and breakfast

2026-07-05 • via Nuitee
P
Petric • solo_traveller • us
10
2026-07-03 • via Nuitee