Best Western Plus Downtown Inn & Suites

Hotels
•
Best Western Plus
9.2 (1190 reviews)
915 W Dallas Street , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Cons:
Parking fees
No cafes nearby

Categories

Cleanliness
8.7
Multiple reviews mentioned cleanliness positively, but concerns about noise and location were raised.
Service
9.7
The staff were frequently highlighted as amazing and courteous.
Location
8.7
There were mixed feelings about location; some favored it while others mentioned proximity to undesirable areas.
Room Quality
9.7
Rooms were described as nice, spacious, and well-appointed in various reviews.
Amenities
9.2
Amenities like breakfast and pool were appreciated, though some minor improvements noted.
Value for Money
8.7
General value perception was positive, but related parking fees raised concerns.
Food and Beverage
9.2
Positive comments about breakfast, but some dissatisfaction mentioned regarding food options.
Overall Experience
9.7
Overall stay was described positively, with several guests expressing satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:43

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Best Western Plus Downtown Inn & Suites in Houston. With free WiFi, our hotel caters to your connectivity needs, ensuring you stay connected throughout your stay.

Prime Location
Located just 1.1 km from Theatre District Houston and in close proximity to major attractions like George R. Brown Convention Center and NRG Stadium, our hotel offers easy access to the best of Houston's entertainment and business hubs.

Nearby Attractions
Explore Houston with ease as Wortham Center and Alley Theater are within walking distance. Plus, with William P. Hobby Airport a short drive away, your travel convenience is guaranteed. Book your stay now at Best Western Plus Downtown Inn & Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1190 reviews
Cleanliness: 8.7
Service: 9.7
Location: 8.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
H
Hernandez • couple • us
10
2026-04-03 • via Nuitee
R
Rickey • family_with_children • us
9
2026-04-03 • via Nuitee
A
Ana Helena • couple • br
8
2026-04-02 • via Nuitee
Y
Yasar • extended_group • de
8
2026-04-01 • via Nuitee
K
Kari • family_with_children • us
10
Pros:

Location was nice

2026-03-31 • via Nuitee
R
Raphael • couple • ch
7
2026-03-31 • via Nuitee
A
Ana • couple • us
9
Great and safe location. The room was clean and comfortable
2026-03-29 • via Nuitee
S
Samantha • solo_traveller • us
8
2026-03-28 • via Nuitee
I
Iris • family_with_children • us
9
The hotel has good amenities, the location is good and is quiet at night. Beds were comfortable.
Pros:

We stayed here for four nights in a 2 bed room. The room was spotless, modern, and quiet which was great for a good night sleep. The cleaning staff kept everything tidy in our room. Breakfast had a great variety. The jacuzzi and pool is nice. We will definitely return!

Cons:

The eggs had a slimy texture and I was not able to eat them. At the time we arrived to our room, the phone was not working, and the safe was not working either. But the staff took care of the issue immediately.

2026-03-26 • via Nuitee
D
Deverick • solo_traveller • us
9
Pros:

Biggg room

2026-03-25 • via Nuitee
R
ronald • family_with_children • us
10
Pros:

Great hotel and staff...

Cons:

Maybe a bigger fitness room but other than that no complaints. Great hotel...

2026-03-24 • via Nuitee
N
Natalie • couple • us
10
2026-03-24 • via Nuitee
B
Brittany • couple • us
6
Good but could use some work
Pros:

Location relative to where my venue was located

Cons:

Water pressure in shower was really low. Toilet seat had to cleaned before use.

2026-03-23 • via Nuitee
F
Fernanda • family_with_children • us
7
2026-03-23 • via Nuitee
J
Jpjones • family_with_children • us
9
2026-03-23 • via Nuitee
G
Gabrielle • family_with_children • us
7
2026-03-22 • via Nuitee
O
Orlando • solo_traveller • cl
9
2026-03-21 • via Nuitee
J
jose • family_with_children • us
10
2026-03-20 • via Nuitee
J
Janet • family_with_children • us
10
Perfect for a spacious and comfortable no worries stay.
Pros:

Easy parking, security at night, friendly and helpful staff.

2026-03-20 • via Nuitee
I
Ifeanyichukwu • extended_group • us
8
2026-03-18 • via Nuitee