Best Western Plus Downtown Inn & Suites

Hotels
•
Best Western Plus
9.2 (1318 reviews)
915 W Dallas Street , Houston , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Cons:
Parking fees
No cafes nearby

Categories

Cleanliness
8.7
Multiple reviews mentioned cleanliness positively, but concerns about noise and location were raised.
Service
9.7
The staff were frequently highlighted as amazing and courteous.
Location
8.7
There were mixed feelings about location; some favored it while others mentioned proximity to undesirable areas.
Room Quality
9.7
Rooms were described as nice, spacious, and well-appointed in various reviews.
Amenities
9.2
Amenities like breakfast and pool were appreciated, though some minor improvements noted.
Value for Money
8.7
General value perception was positive, but related parking fees raised concerns.
Food and Beverage
9.2
Positive comments about breakfast, but some dissatisfaction mentioned regarding food options.
Overall Experience
9.7
Overall stay was described positively, with several guests expressing satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:43

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Best Western Plus Downtown Inn & Suites in Houston. With free WiFi, our hotel caters to your connectivity needs, ensuring you stay connected throughout your stay.

Prime Location
Located just 1.1 km from Theatre District Houston and in close proximity to major attractions like George R. Brown Convention Center and NRG Stadium, our hotel offers easy access to the best of Houston's entertainment and business hubs.

Nearby Attractions
Explore Houston with ease as Wortham Center and Alley Theater are within walking distance. Plus, with William P. Hobby Airport a short drive away, your travel convenience is guaranteed. Book your stay now at Best Western Plus Downtown Inn & Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1318 reviews
Cleanliness: 8.7
Service: 9.7
Location: 8.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
S
Scott • family_with_children • us
10
2026-10-31 • via Nuitee
Z
Zuzanna • family_with_children • pl
10
2026-10-30 • via Nuitee
X
Xavier • family_with_children • us
10
2026-10-30 • via Nuitee
G
garzon • family_with_children • us
9
Pros:

Todo la cercania al downtown.

Cons:

.

2026-10-28 • via Nuitee
H
Hervé • family_with_children • re
8
2026-10-27 • via Nuitee
C
Chris • solo_traveller • nz
9
Pros:

Breakfast was complimentary and offered cooked and continental options. Big rooms.

2026-10-27 • via Nuitee
B
Barfly • solo_traveller • au
10
Lovely spot, lovely bed all day coffee available
Pros:

Breakfast was great, hot and variety. Friendly helpful staff. Great location. Nice and quiet.

Cons:

All was above expectations.

2026-10-23 • via Nuitee
R
Rebeca • couple • us
7
Aceptable
Pros:

Estaba bien situado, la habitación era grande y era cómodo a excepción de las almohadas. Desayuno incluido.

Cons:

Mucho ruido, se oye todo, los vecinos pusieron la música muy alta, llamé y escribí al hotel para que lo pararan y estaban muy ocupados, así que estuvimos más de una hora intentando dormir con una música altísima.

2026-10-20 • via Nuitee
A
Antonio • family_with_children • us
8
Pros:

Friendly and continence.

Cons:

Charge for parking

2026-10-20 • via Nuitee
O
Oluwatosin • solo_traveller • ng
8
2026-10-18 • via Nuitee
A
Azucena • family_with_children • us
8
2026-10-13 • via Nuitee
L
Lydia • family_with_children • us
10
2026-10-11 • via Nuitee
R
Rigoberto • solo_traveller • mx
10
Nice Hotel, clean, excellent customers services, nice location. I got taxi to airport in 4 minutes.
Pros:

Breakfast is ok, what you are expecting. Coffee, juice, eggs, bread, fruits, cereals, etc. Clean and well maintained.

Cons:

No comments.

2026-10-07 • via Nuitee
I
Irsa • couple • nl
8
2026-10-07 • via Nuitee
M
Martin • couple • nl
9
Vriendelijke ontvangst en ligging downtown
Pros:

Goed. Hotel met ruime kamer en goed ontbijt. Prettig personeel!

Cons:

Nvt

2026-10-07 • via Nuitee
B
BaAqeel • solo_traveller • sa
10
2026-10-07 • via Nuitee
R
Raymond • couple • us
9
Pros:

Everything. The only ding is the eggs for breakfast don’t have any taste. And the complimentary parking is no longer.

2026-10-07 • via Nuitee
M
Mark • couple • us
10
Wonderful hotel
Pros:

Breakfast was very good. Staff was wonderful. Location is perfect. Facility was well maintained

Cons:

Nothing

2026-09-17 • via Nuitee
K
Keldrick Pritchett • solo_traveller • us
10
Pros:

I love the bed

Cons:

I had to park behind the building when I got back but it's okay

2026-09-16 • via Nuitee
O
Omar • couple • mx
10
2026-09-09 • via Nuitee