Red Roof Inn Phoenix - Midtown

Hotels
Red Roof Inn
5 (130 reviews)
4130 N Black Canyon Hwy, Phoenix, Arizona, 85017 , Phoenix , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible van parking
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Good staff
Pet friendly
Cons:
Dirty rooms
Unsafe location
Poor amenities

Categories

Cleanliness
3.25
Reviews mention filthy conditions, stains, and the presence of pests.
Service
7.25
Some reviews mentioned good staff, though overall service complaints were present.
Location
4.25
Locations described as unsafe with reports of illegal activities and undesirable inhabitants.
Room Quality
4.25
Rooms found to be in poor condition with reports of damage and uncleanliness.
Amenities
5.25
Limited amenities reported, with several broken items and lack of basics like breakfast.
Value for Money
9.25
While complaints about quality are frequent, some might argue for lower prices.
Food and Beverage
3.25
Continental breakfast and other food options were not provided as mentioned.
Overall Experience
3.25
General consensus indicates an extremely negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Welcome to Red Roof Inn Phoenix - Midtown, your perfect home away from home in the heart of Phoenix!

Convenient Amenities
Enjoy seamless connectivity with our complimentary wireless internet access throughout the hotel, allowing you to stay in touch with loved ones or finish business on the go. Our 24-hour front desk is always ready to assist you, ensuring a smooth check-in at any hour.

Comfortable Accommodation
Relax in one of our 146 spacious guestrooms, featuring modern amenities like flat-screen televisions and microwaves. With cable programming and comfortable workspaces, you'll feel right at home whether you're here for work or leisure.

Ideal Location
Situated just minutes from local attractions, our hotel provides easy access to Grand Canyon University and the vibrant Phoenix Convention Center. Experience the best of Phoenix with shopping, dining, and entertainment at your fingertips.

Don't miss the chance to experience all that we have to offer—book your stay today!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 130 reviews
Cleanliness: 3.25
Service: 7.25
Location: 4.25
Room Quality: 4.25
Amenities: 5.25
Value for Money: 9.25
Food and Beverage: 3.25
Overall Experience: 3.25
J
Jesse family
2
Pros:

The service was terrible The place had prostitutes walking around asking you if you need to have a good time they had individuals. they’re selling drugs. The sheets were stained and cigarette burns. The room had a smell to it. and the AC did not work.

2025-10-13 via Nuitee
A
Annette
2
Pros:

This place was not what it appeared in the pictures. Room reeked of smoke and advertising said non smoking. Bed sheets were stained and dirty as if someone had slept in them prior. Only one light in room difficult visibility. I didn’t feel safe with drug deals and prostitution happening outside the doors. I asked for a refund.

2025-10-11 via Nuitee
D
Donyell
2
Pros:

They did not let me rent and stole my money no other reservation for no where I contact them for refund no comments please help me return my phones are let me go to anothermotel

2025-10-08 via Nuitee
A
Andrea family
2
Pros:

https://yelp.to/UlyVhzW92-

Roaches and hookers every where … sheets are filthy… cigarette wholes in comforter.. stains on sheets floors in bathroom and bedroom were shocking had to wear shoes all night.. would not stay at this hotel again if it was free.

2025-10-06 via Nuitee
E
Erik
8
Pros:

Comfortable with good AC

2025-10-04 via Nuitee
J
Joe
2
Pros:

Nothing against the management/workers but DO NOT stay this property. It is in an extremely unsafe area. We unfortunately saw prostitution, drug deals and criminal activity occurring. We felt very unsafe all night and could not sleep, waking up with every noise. The noise/activity got even worse around 2-3am. SomethingUWe ended up leaving the property earlier than expected because we were very uncomfortable. We booked a non-smoking room, however it REEKED of smoke. I’m.

2025-10-04 via Nuitee
D
david
2
Pros:

Unsafe area did not stay

2025-09-30 via Nuitee
P
Paula pet
6
Pros:

Roaches in first room. Had to be moved. Got an additional reservation but they wouldn’t charge my card without an ID and I was paying for this for my sister who was already in a crisis situation.

2025-09-29 via Nuitee
A
Aaron
2
Pros:

First, I'm not for the area so I didn't know that area is very bad!!(the hood) Although they are pet friendly they are not responsible! Feces everywhere in a very strong smell of urine! But for me it was the continental breakfast did not exist!!!!! Not even coffee, oh and every ice machine was broken! My two husky service dogs didn't like it there either!!! That was THE WORST RedRoof INN I've ever stayed at!

2025-09-24 via Nuitee
C
CHRIS family
2
Pros:

Worst hotel i have ever stayed at. Was housing homeless and prostitutes. Room smelled like weed and tobacco. Sheets and window curtains were littered with cigarette burns. The toilet would fill right up to the top of the bowl every time it was flushed and when i called for a plunger they said when they couldnt find one but when they did they would come to the room. Never came. There were homeless living in broken down campers in the parking lot. One of them had a 5 gallon water jug filled halfway with urine. Terrible hotel. Wouldnt stay there again if it was free.

2025-09-23 via Nuitee
A
Antonio
10
Pros:

Good service

2025-09-22 via Nuitee
L
Luis
2
Little Africa
Pros:

Would not recommend this red roof in to anybody it’s an unsafe area even though it’s gated seems to be rented by a lot of prostitutes and drug dealing places decent. If you really need to stay but quality and clean this it’s somewhat possible if you really need it for an emergency will not recommend to anybody. AC in room, Burleigh worked all broken and stained with food and spotted two cockroaches in the restroom.

2025-09-22 via Nuitee
B
Brandi
2
Beyond Nasty. Blood and body waste stained mattres
Pros:

It was the most nastiness of place I've ever seen in my life. I immediately left and stayed somewhere else. There was illegal activity going on right in front. Broken into cars. Place was beyond filthy.

2025-09-17 via Nuitee
T
Trace
2
Pros:

Worst Hotel ever. Looks like it sells rooms by the hour

2025-08-27 via Nuitee
S
Steven
10
Pros:

Thank you. Great staff.

2025-08-27 via Nuitee
L
Lesten
10
Pros:

Uup

2025-08-25 via Nuitee
O
Olgy
10
Pros:

Likely

2025-08-05 via Nuitee
C
César Rubén
6
Pros:

Muy sucia las abitaciones..

2025-07-20 via Nuitee
S
Sandra
6
Pros:

Blood on the ceiling in the bathroom.

2025-07-13 via Nuitee
B
Benjamin
6
Overall a decent stay. Just avoid the other guests
Pros:

Would have been great except for the fact that my only request was for Wi-Fi and I was given a room without Wi-Fi other than that the state was great.

2025-06-25 via Nuitee