Holiday Inn - Long Island - ISLIP Arpt East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (1169 reviews)
1730 North Ocean Avenue , Holtsville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Comfortable rooms and pillows (mostly)
Good on-site restaurant/bar with large portions
In-room amenities (fridge, microwave, coffee facilities)
Convenient location
Secure/safe parking
Cons:
Repeated complaints about rude or unhelpful staff (specific incident with employee Michael)
Breakfast inclusion/voucher issues (often only for 2 adults)
Price surges/inconsistent rates compared to booking platform
Housekeeping lapses (towels/bedding not changed) and occasional noise
Deposit/receipt handling and administrative problems

Categories

Cleanliness
9.9
Very strong cleanliness sentiment across reviews — multiple guests called it 'clean', 'the cleanest hotel I have ever stayed in', and praised room upkeep, though one mention of untidy outside grounds.
Service
7.6
Mixed-to-negative service sentiment: several reports of rude or unhelpful staff (specific complaint about an employee named Michael), issues at front desk with breakfast vouchers and receipts, and deposit handling problems; some guests still described staff as friendly.
Location
9
Generally positive — described as convenient for guests' needs; a few minor access/parking notes (tricky in/out, speed bumps) and occasional noise from nearby events/parties.
Room Quality
8.6
Rooms described as comfortable, modern and spacious by some, with in-room conveniences (fridge, microwave); a few negatives such as narrow rooms, pillows with lumps, and occasional housekeeping omissions.
Amenities
9.5
Strong amenities sentiment: on-site bar/restaurant, extensive lobby coffee machine options, in-room microwave/refrigerator/coffee facilities and secure parking noted positively; small gripe about lack of flavored creamer.
Value for Money
7.6
Weaker value sentiment: guests reported price surges during events (US Open/World Cup), discrepancies between booking.com rates and front-desk offers, and feelings of being 'cheated' over breakfast inclusion limits.
Food and Beverage
9.4
Generally positive for restaurant/bar quality (good portions, excellent food), and good coffee options; however repeated issues around breakfast inclusion/vouchers and service for breakfast reduce the score slightly.
Overall Experience
8.8
Overall sentiment is positive — many reviewers praised cleanliness, comfort and the on-site restaurant and would return — tempered by recurring service and breakfast-related issues that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:45

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our bright and stylish rooms equipped with modern amenities like flat-screen TVs and free WiFi. Relax in a contemporary setting with dark wood furnishings and stay productive at the work desk.

On-Site Dining at Sonoma Bar and Grill
Indulge in delicious meals throughout the day at Sonoma Bar and Grill, offering a variety of options for breakfast, lunch, and dinner. Enjoy a casual dining experience without having to leave the hotel.

Fitness and Business Facilities
Stay active at our 24-hour fitness centre and take care of work tasks at the on-site business centre. Whether you're here for leisure or business, we have the facilities to cater to all your needs.

Book your stay at the Holiday Inn - Long Island - ISLIP Arpt East for a perfect blend of comfort and convenience during your visit to Long Island.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISP

Location

Guest Reviews

8.8
Based on 1169 reviews
Cleanliness: 9.9
Service: 7.6
Location: 9
Room Quality: 8.6
Amenities: 9.5
Value for Money: 7.6
Food and Beverage: 9.4
Overall Experience: 8.8
C
corey • family_with_children • us
10
2026-08-12 • via Nuitee
C
Cristian • family_with_children • it
9
Comodo e pulito
Pros:

Struttura nuova e confortevole, camere ampie e pulite. Lavatrice e asciugatrice a disposizione degli ospiti ad un costo minimo.

Cons:

Il servizio colazione è disponibile nel locale attiguo ma gli orari sono limitati così come il menù. Questo penalizza un po’ il giudizio complessivo.

2026-08-12 • via Nuitee
L
Lincoln • family_with_children • br
1
Despedir o Michael
Pros:

Colchão e travesseiro

Cons:

Atendente Michael, extremamente mal educado, cínico e gozador do cliente. Deveria ser despedido imediatamente. Além disso, reserva feita para 3 pessoas, no app Booking.com confirma que o café da manhã está incluído, mas a acomodação insiste em dar voucher do café da manhã para apenas 2 pessoas.

2026-08-07 • via Nuitee
S
Sandra • couple • us
10
2026-08-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
It was very relaxing, comfortable, and clean.
Pros:

Clean, comfortable, luxurious

Cons:

Due to the US Open and the World Cup the prices were increased 3-4 times the normal price. Also, checked after the events were done and the prices immediately went back down.

2026-07-18 • via Nuitee
G
Gloria • couple • us
9
My stay was pleasant except for housekeeping.
Pros:

Pillows

Cons:

Housekeeping, Towels and bedding weren[t changed .

2026-07-14 • via Nuitee
D
Danielle • couple • us
8
2026-07-09 • via Nuitee
T
Toledo • couple • us
10
2026-07-08 • via Nuitee
Y
Yan • couple • ca
9
Would like be back except breakfast
Pros:

Safety parking, nice staff

Cons:

Breakfast served by bar on ground floor. One of the lady serving breakfast is nice

2026-07-06 • via Nuitee
G
Gonzalez • couple • us
10
2026-07-06 • via Nuitee
M
Mauro • solo_traveller • us
1
2026-07-04 • via Nuitee
J
JONGMAN • couple • ca
3
2026-07-02 • via Nuitee
G
Gonzalez • couple • us
10
2026-07-01 • via Nuitee
M
Melissa • couple • us
10
2026-07-01 • via Nuitee
D
Dion • couple • us
6
Cons:

Wasn't thrilled that no complimentary breakfast of any kind was offered

2026-06-29 • via Nuitee
U
Usama • solo_traveller • us
10
2026-06-27 • via Nuitee
N
Nurzat • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Melissa Brewi • solo_traveller • us
10
2026-06-14 • via Nuitee
K
Khalid • family_with_children • us
7
Pros:

Good facility, clean and modern. Staff at the front desk and at the restaurant was a bit rude. One of the reasons I had booked this property was because “breakfast included” but was told at the front desk it’s only for 2 adults - felt a bit cheated

Cons:

Staff at the front desk and at the restaurant was a bit rude. One of the reasons I had booked this property was because “breakfast included” but was told at the front desk it’s only for 2 adults - felt a bit cheated

2026-06-08 • via Nuitee
S
Shearian • couple • us
10
2026-06-07 • via Nuitee