Mercure Hotel München Altstadt

Hotels
•
Mercure
8.8 (3680 reviews)
Hotterstr. 4 , Munich , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
friendly staff
great breakfast
central location
Cons:
small room size
bathroom facilities
limited storage

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness mentioned; some reviews indicated concerns with the bathroom facilities.
Service
9.41
Many reviews praised the friendly and helpful staff.
Location
9.45
Multiple reviews highlighted the central location and convenience.
Room Quality
7.9
Some rooms described as small with limited storage; overall quality varied.
Amenities
8.93
Good basic amenities noted, but some suggestions for improvement.
Value for Money
8.39
Concern over high prices considering the quality of some facilities.
Food and Beverage
9.44
Excellent breakfast and food options received strong positive feedback.
Overall Experience
8.91
General positive feedback with specific areas for improvement but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:33

Property Description

Central Location in Munich's Old Town
This 3-star Superior hotel is a hidden gem just steps away from Marienplatz square. Enjoy the convenience of exploring the historic Old Town with ease.

Modern Comforts and Amenities
Relax in air-conditioned rooms equipped with flat-screen TVs, free high-speed Wi-Fi, and complimentary mineral water. Start your day right with a delicious breakfast buffet served daily.

Convenient Services
Benefit from a nearby underground garage and direct access to the city's transportation hubs. Take advantage of the free internet access in the lobby for all your connectivity needs.

Experience the perfect blend of comfort and convenience at Mercure Hotel München Altstadt. Book now for an unforgettable stay.

Important information:

Please note that breakfast is included in the final price, but shown as a separate charge on the invoice.

When booking 07 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 3.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 0 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3680 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
S
Sendelbach • family_with_children • us
10
2026-05-30 • via Nuitee
C
Clarissa • couple • br
8
Eu esperava mais. Mas a localização é boa.
Pros:

A localização e o café da manhã.

Cons:

Ar condicionado não funciona bem. Travesseiros desconfortáveis.

2026-05-28 • via Nuitee
A
Abdol hossein • solo_traveller • us
10
Enjoy my stay.
Pros:

Excellent breakfast!! Very nice hotel and wonderful staff. Have nothing say bad about the hotel.

Cons:

None

2026-05-28 • via Nuitee
N
NACİ • couple • cy
10
Harika
Pros:

Tesis harikaydı. Konum olarak Marienplatz ‘a 2 dakika yürüme mesafesinde, S bahn, U bahn tren hattı yine aynı mesafede.

Cons:

Hiçbir şey

2026-05-28 • via Nuitee
H
Hasan • couple • tr
10
Çalışanlar çok güler yüzlü ve sevecen, konum mükemmel, odalar tertemiz.
Pros:

Konum, temizlik, çalışanların güleryüzğ

Cons:

Yemekhane bölümüne asansörsüz ulaşım

2026-05-27 • via Nuitee
S
Schreitl • solo_traveller • at
8
Top Lage
Pros:

Die Lage

Cons:

Nur einen Aufzug somit lange Wartezeiten, das Buffet ist etwas klein ausgefallen

2026-05-27 • via Nuitee
A
Alyssa • couple • us
10
2026-05-27 • via Nuitee
Y
Yair • couple • il
8
Excellent for staying few days at Munchen altstadt !
Pros:

Great location.
Very friendly and helpfull staff.
Very good breakfast.

Cons:

Not enough space in room, especially for storing clothes,etc.
Air condition not adjusted for hot weather.

2026-05-26 • via Nuitee
I
Ian • couple • us
10
2026-05-26 • via Nuitee
H
Harry • couple • us
9
Pros:

Close to the old city.

2026-05-25 • via Nuitee
B
Bianca • couple • us
10
Perfect hotel for a stay in Munich
Pros:

Location was excellent and the room was beautifully appointed.
Breakfast was very good and the breakfast staff went out of their way to be friendly and helpful.

2026-05-25 • via Nuitee
R
Rena • couple • us
4
Great location, AC not working properly.
Pros:

Breakfast buffet was excellent with lots of options. Room was clean, beds comfy.

Cons:

The only negative was that the air conditioning was not working properly on a very hot weekend making sleeping difficult. I would recommend this property in cooler weather but not in summer until the ac system is replaced.

2026-05-25 • via Nuitee
B
Barend • solo_traveller • nl
9
2026-05-25 • via Nuitee
W
wrabec • extended_group • sk
9
Pros:

Výborná poloha na spoznávanie mesta, skvelé raňajky

2026-05-25 • via Nuitee
S
Simone • couple • de
9
2026-05-24 • via Nuitee
J
Jenny Trinh • solo_traveller • au
10
2026-05-23 • via Nuitee
D
Donna • couple • au
10
Fantastic location in the old town, very friendly staff and breakfast is brilliant.
Pros:

Location is perfect for the center of the old town. Staff were very helpful and friendly. We had a small problem with the hand basin in the bathroom and that was fixed very quickly. The breakfast has great variety, meeting every dietary need.

Cons:

Can not think of any dislike.

2026-05-23 • via Nuitee
L
Liudmyla • solo_traveller • ua
8
2026-05-22 • via Nuitee
V
valentina • solo_traveller • gb
9
2026-05-21 • via Nuitee
C
Christoph • couple • de
8
2026-05-20 • via Nuitee