Mercure Hotel München Altstadt

Hotels
•
Mercure
8.8 (3719 reviews)
Hotterstr. 4 , Munich , de

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Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Garage
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
See all facilities

Review Highlights

Pros:
friendly staff
great breakfast
central location
Cons:
small room size
bathroom facilities
limited storage

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness mentioned; some reviews indicated concerns with the bathroom facilities.
Service
9.41
Many reviews praised the friendly and helpful staff.
Location
9.45
Multiple reviews highlighted the central location and convenience.
Room Quality
7.9
Some rooms described as small with limited storage; overall quality varied.
Amenities
8.93
Good basic amenities noted, but some suggestions for improvement.
Value for Money
8.39
Concern over high prices considering the quality of some facilities.
Food and Beverage
9.44
Excellent breakfast and food options received strong positive feedback.
Overall Experience
8.91
General positive feedback with specific areas for improvement but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:33

Property Description

Central Location in Munich's Old Town
This 3-star Superior hotel is a hidden gem just steps away from Marienplatz square. Enjoy the convenience of exploring the historic Old Town with ease.

Modern Comforts and Amenities
Relax in air-conditioned rooms equipped with flat-screen TVs, free high-speed Wi-Fi, and complimentary mineral water. Start your day right with a delicious breakfast buffet served daily.

Convenient Services
Benefit from a nearby underground garage and direct access to the city's transportation hubs. Take advantage of the free internet access in the lobby for all your connectivity needs.

Experience the perfect blend of comfort and convenience at Mercure Hotel München Altstadt. Book now for an unforgettable stay.

Important information:

Please note that breakfast is included in the final price, but shown as a separate charge on the invoice.

When booking 07 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 3.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 0 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3719 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
K
Kateryna • family_with_children • de
10
Pros:

The room had everything I needed: an iron, ironing board, slippers, shampoo, conditioner, and a hairdryer. The air conditioning worked well, and the bed was very comfortable. The room was also very quiet, I couldn't hear the neighbors at all, which made it perfect for a good night's rest. The breakfast was excellent, with a great selection of tasty food.

Cons:

nothing

2026-06-27 • via Nuitee
A
A86F • solo_traveller • us
10
Pros:

Great location and good breakfast bar to start your day

2026-06-25 • via Nuitee
G
Giedre • solo_traveller • lt
10
2026-06-23 • via Nuitee
I
Irripirri • solo_traveller • fi
9
Good choise near everything
Pros:

Very nice girls at the reception. Good breakfast.
Dog friendly (got a toy!)
Perfect location.

Cons:

Shower was without top shower.

2026-06-22 • via Nuitee
הילי מסיקה • solo_traveller • il
9
Pros:

מלון מצוין במיקום מרכזי. החדר היה נקי, מרווח ונוח, הצוות אדיב ומסביר פנים, וארוחת הבוקר טובה מאוד. תמורה נהדרת למחיר ומומלץ בהחלט.

2026-06-22 • via Nuitee
N
Nazlı Selin • solo_traveller • tr
7
Prizler çalışmıyordu
Pros:

Konum muhteşem

Cons:

Odada elektrik olmasına rağmen banyo hariç maalesef prizler çalışmıyordu. Elektronik cihazlarımı şarj edemedim. Sorun giderilmedi, çözüm sunulmadı. Buzdolabına koyduğum ürünlerim bozuldu / eridi.
Kahvaltı ortalamanın oldukça altındaydı.
Odaların temizliği yeterli gözüküyordu.
Konum gerçekten şahane yalnızca 300 mt yürüdüğünüzde ana meydana erişim sağlıyorsunuz.

2026-06-21 • via Nuitee
S
Sharne • solo_traveller • au
8
2026-06-20 • via Nuitee
P
Pablo • couple • ar
9
Ubicación increíble.
Pros:

La ubicación. El desayuno. La habitación

2026-06-20 • via Nuitee
L
Leandro • couple • br
8
2026-06-20 • via Nuitee
L
Lisa • solo_traveller • us
9
Great location, very comfortable
Pros:

The staff were helpful and friendly. The breakfast had a lot of options and tasted great. The bed was comfortable and the AC kept the room cool even with the heat wave.

Cons:

The shower drain was clogged, but they fixed it quickly.

2026-06-20 • via Nuitee
S
Sabine • solo_traveller • de
9
2026-06-19 • via Nuitee
I
Isley Anne • solo_traveller • ph
7
Good location
Pros:

Nice staff, central location

Cons:

Rooms and facilities need updating

2026-06-19 • via Nuitee
M
Mato • solo_traveller • ba
10
Pros:

Lokacija

2026-06-19 • via Nuitee
C
Carrie • couple • us
10
Wonderful stay in Munich!
Pros:

Wonderful hotel with a great location - walk out the door and turn a corner, you'll run into shops, restaurants and tourist traps:) Staff were extremely nice and helpful during our stay. The room was cozy and the bed was comfortable..

2026-06-18 • via Nuitee
C
Christian • extended_group • gb
8
2026-06-18 • via Nuitee
R
Roberta • couple • it
9
2026-06-18 • via Nuitee
O
Olga • couple • ar
10
Múnich! Paso obligado para conocer Alemania 🇩🇪
Pros:

Excelente ubicación!!!
Desayuno exquisito, muy variado y las chicas que atienden… súper amables!!
Súper recomendable!!!

2026-06-17 • via Nuitee
O
Oliver • couple • de
9
2026-06-17 • via Nuitee
M
Mc Evoy • solo_traveller • ie
10
Pros:

Great central location but still peaceful at night. Great breakfast, very clean, complimentary drinks in mini bar.

2026-06-17 • via Nuitee
V
Vahram • couple • au
10
100% 10/10.
Pros:

Excellent location in the middle of the old town close to everything. 15 minutes walk to the train station. Spacious rooms well equipped with everything one needs. Clean and quiet. Excellent breakfast. 24 hours free coffee and pastries in the lobby. If this hotel is in your price range don’t look anywhere else.

2026-06-17 • via Nuitee