Hotel Moderno Puerta del Sol

Hotels
Independent
9 (182 reviews)
Calle Arenal 2, Madrid, Madrid, 28013 , Madrid , ES

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Clean and comfortable rooms
Convenient amenities
Cons:
Dated facilities
Inconsistent water temperature in showers
Noise from nearby construction and street sounds

Categories

Cleanliness
8.25
Most reviews mention cleanliness positively, but some noted dated facilities.
Service
9.75
Numerous guests praised the friendly and helpful staff.
Location
9.75
Central location is frequently highlighted as a major advantage.
Room Quality
8.25
Rooms are generally clean and comfortable, but there are some mentions of issues with water temperature.
Amenities
8.75
Breakfast and basic amenities received positive feedback.
Value for Money
8.75
Considering the location and facilities, many felt it was a good value.
Food and Beverage
9.25
Breakfast was frequently complimented for variety and quality.
Overall Experience
9.25
Overall, guests had a very positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:57

Property Description

Experience the vibrant heart of Madrid at Hotel Moderno, your ideal home away from home!

Convenient Amenities
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected. Our 24-hour front desk and dedicated concierge services are here to assist you with your every need.

Comfortable Accommodations
Unwind in one of our 96 air-conditioned rooms, each featuring modern flat-screen televisions and en-suite bathrooms stocked with complimentary toiletries. You'll feel right at home, no matter how long your stay.

Delicious Breakfast Options
Start your day right with our daily buffet breakfast served from 7:00 AM to 10:30 AM. Indulge in a variety of tasty dishes to fuel your adventures in the city!

Don't miss out on an unforgettable stay—book your escape at Hotel Moderno today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 182 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Miguel
10
Pros:

Very good option if want to be in the heart of Madrid.

2025-10-11 via Nuitee
H
Hardi
10
Pros:

So central. Great customer service.

2025-10-11 via Nuitee
D
Debra partner
10
Pros:

Great central location and clean

2025-10-10 via Nuitee
J
Javier family
10
Pros:

Great location and excellent staff

2025-10-07 via Nuitee
M
Maria partner
10
Pros:

Amazing shopping.El Corte Ingles fabulous!
Many great restaurants.Don't miss El Ñeru.❤️

2025-10-06 via Nuitee
M
Mary
10
Pros:

Beautiful balconies, breakfast and lounge. Conveniently located near metro and trains.
Staff was friendly and helpful

2025-09-30 via Nuitee
F
Fionnuala friends
6
Pros:

Good hotel right in the centre of the city. Staff were helpful.

Wifi and credit card payment system were down on arrival. Credit card system was back on line later in the evening. Wifi not so much.

Facilities were very clean but dated. Also on our level there are building works still going on. It is noisy as in we could hear other people having their tv on in next doors rooms, but it wasn’t too bad. The windows seemed reasonably thick however as the noises outside were more of a constant hum then stop start noise which I find worse..

Would be mindful of the information about the hotel as it is not 16 minutes to the airport (more like 30 to 45 minutes with traffic.. You also can’t be dropped directly outside the hotel, it would be worth the hotel informing guests of this and providing a better addressed as our taxi driver dropped us 10 minutes away when there was a taxi stand on the next street over.

2025-09-27 via Nuitee
R
Reynaldo Jose family
10
Pros:

Location, shopping and dining options are the highlight. Walking distance to must see sites.

2025-09-27 via Nuitee
S
Stephen
8
Pros:

Clean comfortable room, lovely patio, helpful , decent buffet breakfast, plenty of nearby shops, restaurants and bars,

2025-09-26 via Nuitee
C
Christy partner
10
Pros:

Love this hotel! Staff was very helpful and courteous. The breakfast was excellent. And hotel is close to all the sights plus the Metro is practically 10 steps away. Would definitely stay here again.

2025-09-24 via Nuitee
G
Grace partner
10
Pros:

We stayed here for 2 nights and really enjoyed the location — it’s right in the heart of downtown Madrid and within easy walking distance of all the sights we wanted to see. The hotel itself is on the smaller side, but that worked perfectly for our short stay. The room was clean and comfortable, though we did have an issue with the shower — the water temperature kept shifting from hot to cold and back again, which made it tricky to use. Aside from that, everything else was good, and the convenience of the location really made our trip enjoyable.

2025-09-21 via Nuitee
D
Deborah friends
8
Pros:

Arrived at 8:30 am and although our room was not ready-nor did we expect it to be- they immediately offered to store our bags and get a room ready for us asap. Super friendly staff, great breakfast. Convenient location - although centre to the plaza with mass demonstrations- creating noise. Room was adequate - bathroom needed renovation. Great Air conditioning! Wifi was weak in rooms. Overall recommend and would stay again.

2025-09-19 via Nuitee
F
Feng-chuan friends
10
Pros:

Excellent breakfast and extremely friendly and helpful front desk staff

2025-09-15 via Nuitee
D
Denny
10
Madrid stat
Pros:

Location was perfect for our needs and staff were extremely helpful and courteous

2025-09-14 via Nuitee
M
Monica family
6
Pros:

Excellent location.

2025-09-10 via Nuitee
E
edwin partner
8
Pros:

Great location, friendly staff!!

2025-09-07 via Nuitee
C
Cindy partner
10
Pros:

Thank you for the amazing stay! Great location and wonderful staff. Highly recommend!

2025-08-28 via Nuitee
P
Paul
10
Perfect Location in Centre of Madrid
Pros:

Great Hotel in the centre of Madrid. Staff & facilities were first class. Would definitely recommend

2025-08-25 via Nuitee
S
Scott family
10
Pros:

The property was ideally situated right next to Sol metro. The room was clean, the beds were comfortable and sufficient space. The breakfast provided a brilliant start to the day with a great variety to choose from.
I would definitely stay here again.

2025-08-25 via Nuitee
C
Cristian partner
10
Pros:

Very clean, friendly staff

2025-08-24 via Nuitee