Hotel Moderno Puerta del Sol

Hotels
8.8 (9752 reviews)
Arenal, 2 , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (main square, walking distance to sights)
Very friendly and helpful staff
Clean, modern and well-furnished rooms
High-quality breakfast with good variety
Good value for money
Cons:
No in-room fridge reported by several guests
Rooms can be small
Occasional noise from the square/front-facing rooms
Limited/awkward parking assistance and luggage help for parking
Isolated reports of weak Wi‑Fi and minor cleanliness lapses

Categories

Cleanliness
8.6
Generally reported as very clean in multiple reviews (clean rooms, daily cleaning). A small number of mentions (hairs on bathroom floor) slightly reduced the score.
Service
9.5
Staff repeatedly described as very friendly, helpful and responsive (including late-night assistance resolving noisy neighbors); multiple positive mentions across languages justify a high score.
Location
9.8
Overwhelmingly praised as excellent/central, right on the main square and within walking distance of major sights — the strongest positive theme in the reviews.
Room Quality
8.7
Rooms described as modern, well furnished and generally comfortable with good soundproofing for a central location, though several guests noted rooms can be small.
Amenities
7
Some consistent negatives: lack of in-room fridge, limited parking assistance, and at least one mention of Wi‑Fi needing improvement — lowers the amenities score.
Value for Money
9
Multiple comments highlight good value and convenience for families and tourists, indicating strong perceived value.
Food and Beverage
8.9
Breakfast is frequently praised for variety and quality, though a few guests found it slightly lacking; overall sentiment is very positive.
Overall Experience
8.9
Overall experience is very positive across reviews: excellent location, attentive staff, clean/modern rooms and good breakfast lead to high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:42

Property Description

Prime Location in Madrid's Heart

Located beside Puerta del Sol Square, Hotel Moderno Puerta del Sol offers a prime spot just steps away from Plaza Mayor. The central location makes it a perfect choice for exploring the vibrant city of Madrid.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at the hotel are equipped with satellite TV, free Wi-Fi, a safe, and a telephone. The modern bathrooms feature a relaxing bath and a hairdryer, with some rooms even boasting a luxurious hydromassage bath for ultimate relaxation.

Convenient Services and Facilities

Start your day with a delicious buffet breakfast featuring home-made fruit salads and cakes. Take advantage of room service or unwind in the comfortable lounge. The hotel also offers airport transfers, car rental services, and a helpful concierge to assist with event tickets and tours.

Book your stay at Hotel Moderno Puerta del Sol for a memorable Madrid experience.

Important information:

Please note that car access is restricted in the area. Please let the property know your car registration number in advance in order to avoid fines.

Please note that the property can only be accessed via by foot access road.

Please note that visitors are not permitted to access guest rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 9752 reviews
Cleanliness: 8.6
Service: 9.5
Location: 9.8
Room Quality: 8.7
Amenities: 7
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 8.9
A
Astrid • solo_traveller • de
8
2026-10-14 • via Nuitee
R
Roni • family_with_children • pt
8
Location and bed
Pros:

Location and the breakfast (Even though it is not included in the room price).

Cons:

Small back room, paid breakfast, coffee (which was really not tasty and moreover also needed to paid for😡
We fell at really bad time, Sol Square was full of protesters, hooligans, homeless people and police forces. Shame on Madrid and shame on Spain.

2026-10-14 • via Nuitee
P
Priscila Esteves • family_with_children • br
10
2026-10-14 • via Nuitee
E
Ederaldo • solo_traveller • br
9
2026-10-13 • via Nuitee
A
Anna • extended_group • it
9
2026-10-13 • via Nuitee
U
Umer Murad ali • solo_traveller • ae
6
2026-10-13 • via Nuitee
N
Najara • couple • br
10
Ótima localização e ótimo custo benefício
Pros:

Tudo muito limpo e confortável e completo

2026-10-13 • via Nuitee
M
Melissa • family_with_children • gb
8
Gorgeous hotel and location
Pros:

Lovely spacious, modern rooms. Very clean

Cons:

Staff didnt engage.
When I had enquiries they were not helpful

2026-10-13 • via Nuitee
T
Terry • solo_traveller • us
6
Location was fantastic. Staff was very helpful. Breakfast was a nice bonus. Fair pricing
Pros:

Location, location

Cons:

Very small room

2026-10-12 • via Nuitee
M
MARIA PILAR • solo_traveller • es
8
Pros:

Las camas muy cómodas. Las almohadas eran lo que fallaban.las habitación aunque pequeña suficiente para dos personas

Cons:

Las almohadas. Y en la ducha que no estaba bien terminado donde las alcachofa, se veía que habían echado un pegote de cemento.

2026-10-12 • via Nuitee
V
VASILEIOS • couple • gr
10
Value for money
Pros:

Η τοποθεσία και η ευγένεια του προσωπικού

Cons:

Θα μπορούσε το πρωινό να ήταν πιο πλούσιο

2026-10-12 • via Nuitee
A
Anna • solo_traveller • it
9
2026-10-12 • via Nuitee
J
Jorge Alejandro • couple • cl
8
Hotel Central con excelebte desayuno
Pros:

El desayuno, una maravilla. La ubicación bastante central.

Cons:

La insonorización, pues se escuchaban las piezas contiguas.

2026-10-12 • via Nuitee
N
Nataliia • couple • de
9
2026-10-11 • via Nuitee
M
Marcella • couple • gb
8
2026-10-11 • via Nuitee
T
Teresa • extended_group • ar
10
maravillosa
Pros:

la mejor ubicación , justo en Sol, la habitación muy limpia y camas muy cómodas

Cons:

nada , todo correcto, la atencion inmejorable

2026-10-10 • via Nuitee
A
ANGIEDP • solo_traveller • es
10
Todo perfecto
Pros:

Ubicación perfecta y muy limpio. Además en el baño había de todo, champú, gel, acondicionador...

Cons:

Todo muy bien.

2026-10-10 • via Nuitee
M
Maria Lorena • couple • mx
10
Muy agradable
Pros:

Limpieza

2026-10-10 • via Nuitee
C
Carolina • extended_group • es
9
2026-10-10 • via Nuitee
M
Martha Luzmila • solo_traveller • us
7
2026-10-10 • via Nuitee