Hotel Topas Frankfurt City Centre - Digital Check-In

Hotels
7.9 (5450 reviews)
Niddastr. 88 , Frankfurt/Main , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location near the train station and city center
Clean and renovated rooms reported
Good value / strong price-to-quality ratio
Simple breakfast liked by several guests
Some friendly/helpful staff reported
Cons:
No staffed reception / self check-in / access code problems
No AC or insufficient cooling; some rooms very hot
Some rooms smaller than photos; missing fridge or broken fixtures
Area near station can feel rough; homeless and unpleasant street smells reported
Spotty in-room WiFi and limited lift access (stairs to upper floors)

Categories

Cleanliness
8.5
Multiple guests noted rooms are clean and renovated; cleanliness is a clear positive in reviews.
Service
6.5
Frequent complaints about lack of staffed reception, problems with access codes and delayed check-in via WhatsApp, though some guests reported friendly/helpful staff when present.
Location
8.8
Consistently praised for being very close to the Hauptbahnhof and city center; some guests found the immediate area around the station a bit rough or unpleasant.
Room Quality
7
Mixed: some renovated, comfortable rooms reported, but others were smaller than photos, missing fridges or had broken fixtures (blinds), and space/layout issues for taller guests.
Amenities
6.7
Several mentions of absent or insufficient amenities: no AC (only fans), no fridge in some rooms, limited lift access, spotty in-room WiFi—amenities are a weak point.
Value for Money
9.2
Many guests highlight very good price-to-quality ratio and describe the hotel as cheap with strong value.
Food and Beverage
7.6
Breakfast described as simple/basic but generally acceptable and liked by some guests; F&B is adequate rather than exceptional.
Overall Experience
8.9
Overall impression is positive due to location, cleanliness and value despite service/access issues and limited amenities; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:01

Property Description

Convenient Location
Located just a 5-minute walk from the main train station, Hotel Topas Frankfurt City offers easy access to public transportation and the city's attractions.

Modern Amenities
Enjoy free Wi-Fi, daily breakfast buffets, and a private car park during your stay. The modern non-smoking rooms feature digital TV, minibars, and work desks for your comfort.

Exceptional Service
With a 24-hour reception team ready to assist you, Hotel Topas Frankfurt City ensures a seamless and enjoyable experience for all guests.

Experience comfort and convenience in the heart of Frankfurt - book your stay at Hotel Topas Frankfurt City now!

Important information:

The credit card used to book needs to be owned by the guest staying at the hotel. Alternatively, an authorization form needs to be provided.

When booking more than 2 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.9
Based on 5450 reviews
Cleanliness: 8.5
Service: 6.5
Location: 8.8
Room Quality: 7
Amenities: 6.7
Value for Money: 9.2
Food and Beverage: 7.6
Overall Experience: 8.9
W
William • solo_traveller • us
9
Pros:

Always clean and simple.

2026-10-16 • via Nuitee
J
Jacek • family_with_children • pl
2
Pros:

Lokalizacja blisko dworca

Cons:

Zapłaciłem za śniadanie a nie otrzymałem go

2026-10-16 • via Nuitee
Y
YUTA • solo_traveller • jp
8
深夜に火災報知器動作
Pros:

無人セルフチェックインが簡単で部屋も広く冷蔵庫あり、1階コーヒーメーカーで20セントでコップ1杯分のお湯が買えるのが良かった。

Cons:

滞在中火災報知が動作 避難後消防士の方がタバコと言ってた為 喫煙禁止の階段などで喫煙者がいたと思われる 警報音も最初何かわからず皆が避難してるの見て避難本当の火災なら一手遅れていたと思う無人ならではのデメリット
値段が安いホテルにしては珍しく冷蔵庫あり、ただし冷えなかったので常温より少しマシ程度

2026-10-12 • via Nuitee
R
Randy • solo_traveller • be
8
Good location and very close frankfurt skyline and central trainstation
Pros:

Very close to the Frankfurt central station.

Cons:

There were staff at the desk. It was online check

2026-10-12 • via Nuitee
V
Vladyslav • solo_traveller • es
10
2026-10-11 • via Nuitee
P
Parwiz • couple • de
1
2026-10-11 • via Nuitee
P
Parwiz • couple • de
1
2026-10-11 • via Nuitee
F
Feroz • solo_traveller • at
4
2026-10-11 • via Nuitee
E
Eren-Alp • solo_traveller • de
10
2026-10-10 • via Nuitee
G
Gudrun • solo_traveller • de
7
Xxx
Pros:

Die Nähe zum Bahnhof

Cons:

Es war soweit alles in Ordnung. Das Frühstück ist aus unbekannten Gründen ausgefallen. Das Hotel wurde kontaktiert und es soll erstattet werden

2026-10-10 • via Nuitee
K
Krystel • solo_traveller • de
4
Pros:

the price is bit that expensive

Cons:

customer service is not replying,

2026-10-09 • via Nuitee
T
Thi Huyen • couple • de
7
2026-10-09 • via Nuitee
P
Petra • solo_traveller • de
5
Pros:

Gutes Zimmer

Cons:

Es war kein Personal da, also gab es kein Frühstück und keine Gepäckaufbewahrung. Dies stand aber in der Buchung!!!!

2026-10-08 • via Nuitee
M
Mirella Nicold • couple • es
10
2026-10-08 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-10-08 • via Nuitee
M
Mir Aqa • solo_traveller • de
6
2026-10-07 • via Nuitee
N
Noah • couple • se
2
2026-10-07 • via Nuitee
S
Stefan • solo_traveller • de
1
Pros:

Die Lage ist nöhe Bahnhof und daher gut.

Cons:

Das Frühstück war gebucht, wurde aber nicht angeboten. Die Bilder des Zimmers bei der Buchung haben nichts mit dem Zimmer zu tun, das wir bekommen haben. Die Matraze war sehr weich und durchgelegen.

2026-10-07 • via Nuitee
A
Anastasiia • solo_traveller • pl
9
Pros:

Отель находится возле вокзала, но в более спокойном районе. Все чисто и тихо. Цена хорошая!

2026-10-07 • via Nuitee
C
Chintya Wilzeline • solo_traveller • de
8
2026-09-19 • via Nuitee