Ville Sull'Arno - Preferred Hotels & Resorts

Hotels
9.6 (1705 reviews)
Lungarno C. Colombo, 5 , Florence , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast variety
Cons:
Poor customer service
Inconvenient location

Categories

Cleanliness
9.99
Standard quality for this hotel tier.
Service
8.96
Multiple reviews indicate poor customer service.
Location
9
The hotel is far from the city center and poorly located.
Room Quality
9.95
Rooms are comfortable and well designed.
Amenities
9.98
Spa is small but pleasant, good breakfast options.
Value for Money
9.44
Additional transportation costs could affect value perception.
Food and Beverage
9.99
Great breakfast quality and variety as noted by guests.
Overall Experience
9.46
Overall experience affected by service and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:37

Property Description

Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

Important information:

The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change.

Please note that half board rates do not include beverages.

Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.6
Based on 1705 reviews
Cleanliness: 9.99
Service: 8.96
Location: 9
Room Quality: 9.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.46
D
Daud • couple • gb
10
Great place to stay for an authentic taste of Florence with nice food and hospital
Pros:

Great vibes and design

Cons:

Nothing really

2026-10-29 • via Nuitee
K
Karen • couple • gb
9
Nice hotel & spa
Pros:

Very nice interiors, garden and pool were lovely, pool not open till 10am though.

Cons:

No comfy seats in the bar/lounge area

2026-10-29 • via Nuitee
A
Antía • couple • es
7
Pros:

Nos gustó la atención del personal, y la cama era cómoda. El servicio de traslado al centro de la ciudad incluido es de agradecer.

Cons:

Calidad precio muy caro. El alojamiento está a 40 minutos andando del centro de la ciudad. No es cómodo. Ponen un servicios de traslado al centro pero es insuficiente, porque el último traslado es a las 6:20 desde el centro, por lo que quieres cenar en el centro, o coges un taxi por 40 euros o te pegas un buen paseo (tampoco es que sea super agradable el paseo, no hay nada de interés por el camino). Teníamos jacuzzi en la habitación, pero se vaciaba solo. No repetiría.

2026-10-22 • via Nuitee
W
Wen Yuan • couple • ca
10
Beautiful hotel in a quiet location.
Pros:

Beautiful rooms, staff were attentive.
Complimentary spa facilities were amazing.

Cons:

Lock broke and took a day to fix. But issue was resolved.

2026-10-20 • via Nuitee
S
Sara P • family_with_children • mx
10
Pros:

Mi esposo y yo pasamos una estancia excelente, festejamos nuestro aniversario y en todo momento nos hicieron sentir muy especiales.
La cama super comoda y todas las instalaciones hermosas!

Cons:

No es que no nos gustará, solo a considerar, el hotel se encuentra a las orillas de Florencia, por lo que hay que considerar los traslados. Lo bueno es que el hotel cuenta con un Shuttle que te traslada previa reservación.

2026-10-20 • via Nuitee
J
John • family_with_children • ca
10
2026-10-18 • via Nuitee
A
Alan • couple • gb
10
Amazing. Loved every minute of it
Pros:

Comfortable and friendly and informal atmosphere

Cons:

Nothing major. Quite a long walk from town

2026-10-16 • via Nuitee
S
schermesser • solo_traveller • fr
10
2026-10-15 • via Nuitee
W
WILL • couple • us
10
2026-10-14 • via Nuitee
H
Heriot • couple • au
10
A luxurious and comfortable stay, one to remember.
Pros:

I loved everything about our time here. We felt very taken care of and it is obvious they make customer service a priority. Our room was great, we loved having a private jacuzzi. The real magic is downstairs in the spa, it was quiet and luxurious such a perfect way to relax.

2026-10-13 • via Nuitee
B
Bruno • couple • br
9
2026-10-13 • via Nuitee
B
Bruno • couple • br
9
2026-10-13 • via Nuitee
F
Fernanda • couple • br
9
Gostei muito e voltarei.
Pros:

Conforto, atendimento da equipe e restaurante com pratos deliciosos.

Cons:

Wi-Fi muito ruim.

2026-10-11 • via Nuitee
C
caron • couple • us
10
Beautiful place to stay & relax. Nice pool area.
Pros:

Charming dining and bar area. Great sandwiches in bar. Free shuttle service to historic area. Very pleasant staff. I’d stay again.

Cons:

Wish they had an evening shuttle for going to dinner in historic area. Taxi is about $20.00 US. Gets expensive going to & from hotel. Not walking distance to anything & taxis in evening hard to come by. We tried for over 30 minutes to get one to go back to hotel.

2026-10-10 • via Nuitee
A
ANNE • family_with_children • au
9
Haven 30minute walk from sights.
Pros:

Beautiful restful space just outside the city centre. Make sure you book shuttle in advance great service.

Cons:

Shuttle timetable change inconvenient.

2026-10-10 • via Nuitee
V
Victoria • couple • fr
10
Géniale
Pros:

Tout était génial, le petit déjeuner super, le personnel très gentil très très belle hôtel
Très bel vue et très au calme, à 15min du centre-ville à vélo

Cons:

Il manque juste une machine à café dans la chambre

2026-09-18 • via Nuitee
R
Rami • couple • qa
8
Nice, but would not stay again.
Pros:

Beautiful property. Friendly staff

Cons:

Small pool area, breakfast could be improved as for a 5* hotel. In general it didnt feel like a 5* experience. I would say its a 4* hotel.

2026-09-18 • via Nuitee
L
Lea • couple • fr
9
2026-09-18 • via Nuitee
Árni • couple • is
10
Amazing service and great intimate hotel
Pros:

Amazing small hotel with a real 5 star service. Highly recommend

Cons:

The location is a bit far from the center of Florence, but the shuttle service is nice.

2026-09-15 • via Nuitee
J
Joseph • couple • us
9
Very satisfying
Pros:

Property is well managed
Food was great
Spa area was great

Cons:

Only thing was we could not figure out how to get hot water in the jacuzzi

2026-09-13 • via Nuitee