Ville Sull'Arno

Hotels
9.6 (1508 reviews)
Lungarno C. Colombo, 5 , Florence , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast variety
Cons:
Poor customer service
Inconvenient location

Categories

Cleanliness
9.99
Standard quality for this hotel tier.
Service
8.96
Multiple reviews indicate poor customer service.
Location
9
The hotel is far from the city center and poorly located.
Room Quality
9.95
Rooms are comfortable and well designed.
Amenities
9.98
Spa is small but pleasant, good breakfast options.
Value for Money
9.44
Additional transportation costs could affect value perception.
Food and Beverage
9.99
Great breakfast quality and variety as noted by guests.
Overall Experience
9.46
Overall experience affected by service and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:37

Property Description

Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

Important information:

The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change.

Please note that half board rates do not include beverages.

Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jan 26, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.6
Based on 1508 reviews
Cleanliness: 9.99
Service: 8.96
Location: 9
Room Quality: 9.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.46
D
Daniel couple de
8
2026-02-14 via Nuitee
S
Silvano extended_group it
10
Pros:

Colazione ricca di ogni prelibatezza

2026-02-11 via Nuitee
V
Viktor family_with_children gb
9
Pros:

Hotel is full of character, good service, great breakfast, nice SPA

2026-02-09 via Nuitee
N
naveed1959 Family
10
Fantastic hotel!
Pros:

My wife & I booked this on a hunch and it turned out to be a really nice hotel. We stayed 10 nights and enjoyed every minute. The on-site restaurant was very good, as were the on-site spa facilities. A welcome bonus was the shuttle to the city center which operated pick & drop services multiple times a day!

2026-02-01 via Tripadvisor
F
faisal couple sa
10
2026-01-29 via Nuitee
A
Alessio Blonda family_with_children it
10
Pros:

La camera ampia, il bagno curato e la spa accogliente.

Cons:

Difficoltà di parcheggio nelle vicinanze.

2026-01-28 via Nuitee
A
Andrea couple it
10
Adoro questo albergo, sono gentili e sempre tutto impeccabile!
Pros:

Tutto

2026-01-26 via Nuitee
R
Robert couple us
8
2026-01-25 via Nuitee
M
Mikhail family_with_children ae
10
Pros:

Excellent hotel.
Nice interiors and everything.

2026-01-23 via Nuitee
M
mark family_with_children gb
10
Pros:

This is a special hotel amd we loved it!

Cons:

Location is a little bit out of the centre so taxis for the weekend were a bit pricey

2026-01-20 via Nuitee
Y
Yaacov couple il
10
מעולה
Pros:

מלון מעולה המיקום מצויין במיוחד אם מגיעים עם רכב .
קבלת פנים הייתה נהדרת ,החדר היה נקי עם נוף לנהר ,גקוזי בחדר .
הספא של המלון היה נהדר עם פרטיות וגם חדר הכושר .
צוות אדיב מאוד

Cons:

הכל היה מצויין תמורה טובה למחיר

2026-01-20 via Nuitee
J
Janet couple us
9
The relaxing atmosphere was just what we needed after lots of sightseeing.
2026-01-20 via Nuitee
M
Martín couple ar
10
Pros:

Intalaciones muy cómodas, la estadía y experiencia de la ciudad claramente fue distinta gracias al haber estado en el hotel. Sobre todo los shuttles que tienen para ir y volver al centro de la ciudad. Comodidad y facilidad máxima

Cons:

Nada

2026-01-20 via Nuitee
J
Jian couple au
9
We had a lovely stay and truly enjoyed the atmosphere and service
Pros:

The breakfast was very good, with a wide variety of choices. The breakfast staff were extremely polite, warm, and welcoming, which made the mornings especially pleasant.

The staff from reception were also amazing, thoughtful and professional.

The room was spacious and had a strong vintage, historic character. If you appreciate Renaissance aesthetics or have an interest in the Medici era, you would absolutely love staying here.

Cons:

The mattress was a bit too soft for our personal preference, so it wasn’t the most comfortable for us. My girlfriend and I tend to prefer firmer mattresses, as they are better for our backs. This is purely a matter of personal preference and not a reflection of the quality of the hotel.

2026-01-20 via Nuitee
N
Norman couple us
10
2026-01-20 via Nuitee
S
sebastien family_with_children fr
10
2026-01-20 via Nuitee
R
Raianne couple it
9
2026-01-20 via Nuitee
S
Sarah couple de
10
2026-01-19 via Nuitee
A
Adam couple gb
10
2026-01-19 via Nuitee
M
Michal family_with_children il
10
Pros:

המלון מקסים, חדרים יפים ונקיים, מיקום שקט ופסטורלי , צוות מקסים, השאטל לעיר מאוד נח וארוחת בוקר וערב מעולה .

2026-01-19 via Nuitee