Ville Sull'Arno - Preferred Hotels & Resorts

Hotels
9.6 (1599 reviews)
Lungarno C. Colombo, 5 , Florence , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast variety
Cons:
Poor customer service
Inconvenient location

Categories

Cleanliness
9.99
Standard quality for this hotel tier.
Service
8.96
Multiple reviews indicate poor customer service.
Location
9
The hotel is far from the city center and poorly located.
Room Quality
9.95
Rooms are comfortable and well designed.
Amenities
9.98
Spa is small but pleasant, good breakfast options.
Value for Money
9.44
Additional transportation costs could affect value perception.
Food and Beverage
9.99
Great breakfast quality and variety as noted by guests.
Overall Experience
9.46
Overall experience affected by service and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:37

Property Description

Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

Important information:

The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change.

Please note that half board rates do not include beverages.

Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.6
Based on 1599 reviews
Cleanliness: 9.99
Service: 8.96
Location: 9
Room Quality: 9.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.46
6
682pastap Family
6
For the money you pay it’s bad
Pros:

The wellness was so bad 🥵 the rooms are nice p

2026-06-20 via Tripadvisor
L
Laura couple gb
9
Fabulous find of a hotel in Florence. Perfect for a relaxing stay, great staff.
Pros:

The breakfast was fabulous, the rooms were comfortable with great attention to detail and the bed was the most comfortable bed I have experienced for a while in a hotel so I had great nights sleep. We were near enough to the centre of Florence and the shuttle bus service was superb.

Cons:

The restaurant menu for the evening could have been more varied with more choice. We decided it was too fussy for our first night so we asked for the bar menu but we were not allowed to sit in the restaurant area with tablecloths and had to sit at the bar area which we didn’t really mind other than we could still have had a tablecloth so we felt we were having a nice evening meal experience. The food however from the bar menu was superb

2026-06-20 via Nuitee
D
David Patrick couple it
10
Highly recommended for a romantic, relaxing getaway and DO NOT skip the spa treatments!
Pros:

the cleanliness and overall upkeep of the hotel was above our expectations as well as the beautifully laid out breakfast every morning with real espresso served to us.
we loved all of our spa treatments in the very romantic spa area and the massages were excellent

Cons:

maybe the room was a bit small and our room was on a busy street that made it difficult to enjoy the terrace

2026-06-20 via Nuitee
M
Miguel Furlaneto solo_traveller pt
8
Pros:

Shower, room

Cons:

Missed transfer at more late times

2026-06-20 via Nuitee
E
Elena couple it
9
2026-06-20 via Nuitee
K
Kemal solo_traveller ro
9
2026-06-19 via Nuitee
J
Jenny couple us
10
Lovely stay with spacious room and amenities!
Pros:

This was a beautiful property and we loved all the little touches and amenities. The shuttle saved us a ton of money that we would have spent going back and forth into the city center. We loved how spacious the room was and all the extra counter space and space for clothes and luggage! Communication was quick and easy via WhatsApp! Would highly recommend.

Cons:

The food and drinks prices felt a little high

2026-06-19 via Nuitee
N
Nadja solo_traveller ch
7
2026-06-18 via Nuitee
E
Eike solo_traveller de
7
Pros:

Super Frühstück, klasse Shuttleservice, unglaublich guter Concierge Service rund um die Uhr

Cons:

Pool Karte viel zu überteuert

2026-06-17 via Nuitee
R
Robin couple no
10
Pros:

I loved everything. The rooms, the common area with the pool, the service was really really good.

Cons:

Nothing.

2026-06-15 via Nuitee
עינת solo_traveller il
10
Pros:

המיקום נפלא. מיקום בצד העיר.
הספא נפלא: ג'קוזי ענק, סאונות חמה וקרה, בריכה חיצונית. מלון אקולוגי עם מוצרי רחצה משובחים ומודעות למיחזור. האוכל במסעדה משובח

2026-06-15 via Nuitee
P
Priyanka couple us
10
2026-06-15 via Nuitee
R
Rhalina extended_group gb
9
2026-06-14 via Nuitee
P
Peter solo_traveller se
9
2026-06-13 via Nuitee
M
Matei couple ro
10
2026-06-12 via Nuitee
T
tim couple gb
9
2026-06-11 via Nuitee
E
Eleanor solo_traveller gb
10
Pros:

Hotel was stunning, facilities were fantastic and staff were so accommodating. Couldn't fault!

2026-06-10 via Nuitee
C
Conor solo_traveller ie
9
2026-06-10 via Nuitee
N
Negoslav Tomic solo_traveller ch
8
Pros:

Schönes hotel und freundliches personal

Cons:

Das hotel hat sehr viele gebrauchsspuren und könnte eine kleine renovierung benötigen

2026-06-09 via Nuitee
A
Alex couple gb
10
2026-06-09 via Nuitee