Ville Sull'Arno

Hotels
9.6 (1512 reviews)
Lungarno C. Colombo, 5 , Florence , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good breakfast variety
Cons:
Poor customer service
Inconvenient location

Categories

Cleanliness
9.99
Standard quality for this hotel tier.
Service
8.96
Multiple reviews indicate poor customer service.
Location
9
The hotel is far from the city center and poorly located.
Room Quality
9.95
Rooms are comfortable and well designed.
Amenities
9.98
Spa is small but pleasant, good breakfast options.
Value for Money
9.44
Additional transportation costs could affect value perception.
Food and Beverage
9.99
Great breakfast quality and variety as noted by guests.
Overall Experience
9.46
Overall experience affected by service and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:37

Property Description

Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

Important information:

The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change.

Please note that half board rates do not include beverages.

Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jan 26, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.6
Based on 1512 reviews
Cleanliness: 9.99
Service: 8.96
Location: 9
Room Quality: 9.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.46
E
Elise family_with_children nl
9
Super!
Pros:

Super fijn verblijf gehad met onze hond en baby. Het personeel was zo lief en vriendelijk voor onze hond en baby, dat vinden we altijd zo belangrijk! Verder een mooi schoon hotel, we maakte elke dag een wandeling naar het centrum van Florence, ongeveer 30 min lopen. Heel fijn hotel en het was ook prettig dat er room service was zodat we soms met ons zoontje op de kamer konden eten. Het ontbijt was ook heel goed en gevarieerd! Zou dit hotel zeker aanraden!

2026-03-28 via Nuitee
P
Pascale couple fr
10
Nous avons passé un séjour merveilleux.L’hotel est très beau, le service de navette gratuite très pratiques , SPA très b
Pros:

Tout

Cons:

Rien

2026-03-27 via Nuitee
B
Burak extended_group tr
10
Tele
Pros:

Çalışan personel

2026-03-27 via Nuitee
A
Anaïs couple fr
9
Une bulle de calme.
Pros:

Le confort, la gentillesse du personnel, les petites attentions.

Cons:

L'emplacement un peu excentré mais nous le savions avant de réserver et l'hôtel met à disposition des vélos qui permettent de rejoindre le centre ville en 15mn via la piste cyclable.

2026-03-26 via Nuitee
J
JESSICA couple it
9
Molto molto bene!!
Pros:

Struttura molto curata ed elegante alle porte di Firenze. Servizio shuttle bus per il centro molto comodo. Colazione ottima!!! Spa molto carina (un po’ piccola). I servizi sono giusti per il prezzo pagato. Staff cordiale ed accomodante

Cons:

Dimensione della camera un po’ piccola

2026-03-22 via Nuitee
K
Karsten couple de
8
Insgesamt sehr gutes Hotel
Pros:

Sehr stilvolles Haus

Cons:

aktuell Baustelle weiträumig um das Hotel

2026-03-19 via Nuitee
L
Lesia couple sk
10
2026-03-16 via Nuitee
S
Simone couple it
8
2026-03-08 via Nuitee
B
Bernard couple fr
8
Cons:

Jus d orange pas frais pour 27 euro ?

2026-03-06 via Nuitee
L
Luigi solo_traveller it
10
Soggiorno piacevole e rilassante
Pros:

Struttura vicino al centro ma allo stesso tempo in una posizione tranquilla dove potersi rilassare durante il soggiorno.

2026-03-03 via Nuitee
C
Claudine couple gb
10
2026-03-02 via Nuitee
M
Michele couple it
10
2026-02-27 via Nuitee
C
Cristina couple it
10
Meraviglioso
2026-02-27 via Nuitee
P
Paloma family_with_children us
10
2026-02-27 via Nuitee
J
James family_with_children ie
9
2026-02-23 via Nuitee
D
Dimitrios family_with_children gr
9
2026-02-23 via Nuitee
D
Daniel couple de
8
2026-02-14 via Nuitee
S
Silvano extended_group it
10
Pros:

Colazione ricca di ogni prelibatezza

2026-02-11 via Nuitee
V
Viktor family_with_children gb
9
Pros:

Hotel is full of character, good service, great breakfast, nice SPA

2026-02-09 via Nuitee
N
naveed1959 Family
10
Fantastic hotel!
Pros:

My wife & I booked this on a hunch and it turned out to be a really nice hotel. We stayed 10 nights and enjoyed every minute. The on-site restaurant was very good, as were the on-site spa facilities. A welcome bonus was the shuttle to the city center which operated pick & drop services multiple times a day!

2026-02-01 via Tripadvisor