Hotel Grifone Firenze - Meetings & Spa

Hotels
8.6 (3205 reviews)
Via Gaetano Pilati 20/22 , Florence , IT

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Very clean rooms and facilities
Comfortable beds
Spa and wellness facilities highly praised
Good breakfast and coffee
Efficient parking management / parking available
Cons:
High cost for parking
Extra fees for spa/pool access
Location is a bit far from city centre for some guests
Noise issues (renovation) and occasional broken/noisy air-conditioning
Some rooms small or older in parts
Perceived poor value/expensive room rates by some guests

Categories

Cleanliness
9.2
Multiple reviews repeatedly describe the hotel and rooms as very clean, well maintained and fresh; guests praised housekeeping and overall cleanliness of facilities.
Service
9.4
Staff repeatedly described as friendly, helpful and attentive (welcome at late check-in, courteous reception and attentive spa/parking management). Service is a clear strong point in the reviews.
Location
8
Location is described as outside the city centre but well connected by reliable bus; some guests found the distance and transport wait inconvenient while others appreciated the quieter setting.
Room Quality
8.4
Rooms are generally comfortable with good beds and quality materials, though some guests reported small rooms, noisy or non-functioning air-conditioning and older fittings in places.
Amenities
9
Spa and wellness facilities are highlighted as a major positive (regeneration, pleasant intimate areas); parking and pool access are efficient but there are repeated complaints about extra fees for some amenities.
Value for Money
6.9
Multiple mentions of high additional charges (parking, spa/pool fees) and some guests feeling the price did not match perceived value; several reviews call out expensive rates relative to alternatives.
Food and Beverage
8.9
Breakfasts and coffee are positively mentioned (good breakfasts, very good coffee); a few notes that some breakfast options may be charged or limited, but overall sentiment is favorable.
Overall Experience
9
Overall impression across reviews is very positive — many guests call their stay fantastic or would definitely return, praising hospitality, cleanliness and the spa experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:14

Property Description

Luxurious Accommodations and Convenient Location

Hotel Grifone Firenze offers a tranquil stay in Florence with easy access to the city center. Enjoy free WiFi and a 24-hour front desk for your convenience.

Relaxation and Recreation

Indulge in the SPA and outdoor heated swimming pool with hydro massage, perfect for unwinding after a day of exploring. Select rooms enjoy complimentary pool access.

Modern Comfort and Dining Options

Experience stylish rooms with a contemporary design and access to a cocktail lounge, gym, and nearby dining establishments. Jazz Bistrot offers special rates for our guests.

Book your stay at Hotel Grifone Firenze now for a memorable and relaxing experience in Florence.

Important information:

Please inform the property during the booking process if you plan to bring a pet.

Please note that pets will incur an additional charge of EUR 30 per stay, per pet.

Private parking is available for EUR 25.

Spa is available at an additional cost.
Access to the Spa (large heated whirlpool tub [6x4m], sauna, Turkish bath, salt room, relaxation area with herbal tea corner, and 2 sensory showers) costs €20.00 per person for 90 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 3205 reviews
Cleanliness: 9.2
Service: 9.4
Location: 8
Room Quality: 8.4
Amenities: 9
Value for Money: 6.9
Food and Beverage: 8.9
Overall Experience: 9
M
Massimo • family_with_children • it
8
2026-11-07 • via Nuitee
R
Rose • family_with_children • gb
10
very enjoyable.Would visit again without hesitation.
Pros:

We felt comfortable from the moment we arrived with a very warm & friendly welcome. Our room & facilities were excellent, Staff very helpful & friendly. Plenty of choices for breakfast, Great location with easy access from station & ameneties.

Cons:

Really cannot fault anything.

2026-11-07 • via Nuitee
F
FRANCK • family_with_children • fr
7
Le personnel agréable
Pros:

Lit confortable et très propre

Cons:

Beaucoup de bruit le matin et le soir à cause des portes et des déplacements des chambre supérieure ( déplacements lit et chaises).

2026-11-05 • via Nuitee
D
Denise • family_with_children • fr
8
Pros:

La propreté

Cons:

La difficulté à trouver et que le personnel ne parle pas le français

2026-11-04 • via Nuitee
C
Cristian Benn • family_with_children • it
10
Pros:

Pulizia, riservatezza, colazione.

2026-11-04 • via Nuitee
D
Daniela • couple • it
8
Schönes Hotel mit freundlichen Personal & sehr guten Frühstück
Pros:

Das Zimmer war nicht sehr groß, aber sehr sauber und komfortabel bzw. hatte Alles was man benötigt (Sogar ein Teekocher und kl. Kühlschrank mit Wasserflasche...)Das Frühstück war sehr lecker und ausgewogen mit allem drum und dran was das Herz begehrt. Das Personal war sehr freundlich & zuvorkommend.
Es gibt sogar ein Fitnessraum & Schwimmbad.

Cons:

Das Hotel ist etwas außerhalb der Stadt mit den Bus zuerreichen. Leider waren die Buslinien unzuverlässig bzw. unpünktlich.

2026-11-03 • via Nuitee
D
Daniele • couple • it
3
Cons:

Il letto matrimoniale si divideva durante la notte erano 2 singoli uniti , doccia scarico intasato , ho lasciato un caricatore del iPhone in camera attaccato , e ancora oggi non avuto risposte su l’oggetto in questione da parte della struttura . Avendoli chiamati più volte esprimendo di voler parlare col direttore che ancora non mi ha richiamato .

2026-11-02 • via Nuitee
I
Ivan-Vitaliy • couple • it
10
2026-11-02 • via Nuitee
Ιορδανίδης Χαράλαμπος • family_with_children • gr
8
Pros:

Very polite and helpful. Nery nice breakfast.

Cons:

The bathroom had no ventilation for moisture or window. Other than that the room was OK

2026-11-02 • via Nuitee
S
Sammy_N • solo_traveller • it
10
tutto perfetto
Pros:

Molto buono
Pulito, gentili

Ci torno sicuramente

2026-11-02 • via Nuitee
A
Alexander • couple • at
10
Gut für eineBesichtigung von Florenz
Pros:

Perfektes Zimmer für Biker, super Frühstück

Cons:

Nichts

2026-11-01 • via Nuitee
V
Valentina • couple • it
7
2026-11-01 • via Nuitee
E
Evaldas • couple • de
7
2026-11-01 • via Nuitee
F
Florian • family_with_children • fr
9
Pros:

La chambre était vraiment agréable, l'endroit est très paisible

Cons:

Un peu excentré du centre mais tout de même bien situé

2026-11-01 • via Nuitee
M
Massimiliano • couple • it
8
2026-11-01 • via Nuitee
S
Soumen • family_with_children • in
9
Pros:

Hotel was. Clean with all facilities available in the hotel

Cons:

It is away from the city centre but transport is easily available with bus stop being 2 mins away from the hotel.

2026-10-29 • via Nuitee
C
Cristina • family_with_children • it
9
2026-10-28 • via Nuitee
S
Sanja • family_with_children • si
9
2026-10-28 • via Nuitee
A
Alcime • family_with_children • fr
8
Pros:

Confort, amabilité personnel

Cons:

Éloignement du centre

2026-10-26 • via Nuitee
G
GIANLUCA • solo_traveller • it
10
Tutto perfetto
Pros:

Personalmente cortesissimo e molto professionale. Camera pulita e silenziosa. Ottimo parcheggio anche se a pagamento.

2026-10-26 • via Nuitee