Hotel Santo

Hotels
8.6 (9287 reviews)
Dagobertstr. 22-26 , Cologne , de
+49 221 9139770

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Expensive parking
Noisy rooms

Categories

Cleanliness
7.73
Some reviews noted cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
9.2
Multiple reviews highlighted friendly and attentive staff.
Location
8.94
The hotel is centrally located, with easy access to the train station and attractions.
Room Quality
8.19
Rooms are described as modern and adequate for short stays.
Amenities
8.72
Amenities include a well-stocked bar and acceptable breakfast, but minor complaints about bathroom supplies.
Value for Money
8.48
Good value for the location and services, although parking fees were noted as expensive.
Food and Beverage
9.13
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.4
Generally positive experiences were shared, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Luxurious Accommodation
Hotel Santo, a 4-star gem in Cologne, offers beautifully designed rooms equipped with modern amenities like free Wi-Fi and Nespresso coffee makers.

Gourmet Dining Experience
Start your day with a delicious buffet in the elegant breakfast room, surrounded by stylish black-and-white photos. Unwind later at the hotel's bar with its chic white decor.

Convenient Location
Situated just a short stroll away from major attractions like Cologne Cathedral and the River Rhine, Hotel Santo also provides on-site parking and easy access to public transportation for a hassle-free stay.

Experience luxury and convenience at Hotel Santo - book now for an unforgettable stay in Cologne!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 9287 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 9.13
Overall Experience: 8.4
• couple • de
9
Super für einen Städtetrip
Pros:

Super zentrale Lage für einen Städtetrip. Nahe, geräumige Tiefgarage. Sehr gutes Frühstück.

2026-08-22 • via Nuitee
M
Meike • solo_traveller • de
10
Pros:

Personal ist sehr freundlich. Das Frühstück hat eine sehr gute Auswahl. Wir waren schon zweimal dort und können es nur weiterempfehlen.

2026-08-22 • via Nuitee
M
Marie-Christine • solo_traveller • de
8
2026-08-22 • via Nuitee
L
Limor • couple • il
10
2026-08-21 • via Nuitee
J
Joop van Boekel • solo_traveller • nl
8
Pros:

Centraal gelegen op loopafstand fan de binnenstad.
Perfect ontbijt met ruime keuze.

Cons:

Als er een planning is om vloerbedekking te vervangen op de verdieping is het wel zo netjes om je gasten vooraf hierover te informeren.
Nu waren werklui om ongeveer 06.30 uur bezig met het schuren en verwijderen van het oude tapijt wat nogal wat herrie veroorzaakte.

2026-08-21 • via Nuitee
H
Helmut • solo_traveller • de
6
2026-08-21 • via Nuitee
T
Tinde • solo_traveller • rs
10
Better than expected
Pros:

All was fine and better than expected. The quality of the matrasses, the variety of breakfast offer and the friendliness of staff deserve special praise and thanks.

Cons:

There is nothing to mention in this regard.

2026-08-21 • via Nuitee
M
murielle • solo_traveller • fr
10
Pros:

Belle chambre, personnel très sympathique, merci à la dame de la réception qui nous a donné de l'eau fraîche pour notre départ, très gentille attention.
Rien à redire, belle emplacement où nous pouvions nous rendre à pied au centre historique. Parking de l'hôtel très pratique.

Cons:

Rien

2026-08-20 • via Nuitee
M
Mahler • couple • de
7
2026-08-20 • via Nuitee
M
Michał • solo_traveller • pl
9
2026-08-20 • via Nuitee
P
Philippe • couple • fr
8
2026-08-20 • via Nuitee
V
Viktoriia • solo_traveller • nl
9
2026-08-20 • via Nuitee
M
MATIA • couple • it
7
Cons:

Colazione con caffè o cappuccino da pagare a parte (3,50€). Inaccettabile

2026-08-19 • via Nuitee
A
Andrea • solo_traveller • de
8
Pros:

Zentrale Lage .

2026-08-19 • via Nuitee
M
Meera • couple • us
10
Highly recommend this property.
Pros:

The location is a perfect walk to all the sights including the train station. Lots of nice restaurants in the area. Felt very safe at night. Great breakfast!

2026-08-19 • via Nuitee
R
Rasmussen • couple • dk
8
Fint
Pros:

Hotellet beliggenhed meget fin, ca. 10 min. gang fra Kølns hovebanegård og Domkirke. Ca. 10 min. gang til Rhinen. 10 min. gang til gågader, mange spisesteder.
Kort afstand til indkøbsmuligheder.

Dejlig morgen buffet
Parkering i kælder, dog lidt dyrt 28 euro pr. Døgn

Cons:

Sengene var vakkelvordne. Vi havde udsigt til en fin solrig terrasse, som desværre ikke kunne benyttes. Fordi den ligger i niveau med vinduer til hotel værelser så man se ind i disse. Ærgeligt når man har gået rundt i byen og trænger til at slappe af.

2026-08-19 • via Nuitee
G
Gordana • couple • de
7
2026-08-19 • via Nuitee
S
Sébastien • solo_traveller • fr
10
Pros:

Le petit-déjeuner, le confort de la chambre et l'emplacement de l'hôtel.

Cons:

Rien

2026-08-18 • via Nuitee
S
Sylvana • solo_traveller • nl
7
Goed maar hygiëne kan beter
Pros:

Personeel was super vriendelijk, locatie was ook goed, ontbijt heerlijk.

Cons:

We hadden schimmel in onze badkamer, verbleven 5 dagen waar we zelf moesten vragen of er schoongemaakt kon worden en ook schone handdoeken moesten we zelf bij receptie halen.

2026-08-18 • via Nuitee
N
Naoko • couple • jp
10
また泊まりたい
Pros:

部屋が広く、中央駅まで歩いて行けた。駐車場は地下駐車場があり安全であったが、距離があるので荷物はフロントに預けて駐車場するのが良いと勧めてもらった。ホテルの名前のある場所に止め、フロントで車のナンバーと停めたが番号を伝えた。朝食は安くて美味しかった。
スタッフはとても感じが良かった。エアコンがあり涼しかった。

Cons:

特になし

2026-08-18 • via Nuitee