Hotel Santo

Hotels
8.6 (8566 reviews)
Dagobertstr. 22-26 , Cologne , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Expensive parking
Noisy rooms

Categories

Cleanliness
7.73
Some reviews noted cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
9.2
Multiple reviews highlighted friendly and attentive staff.
Location
8.94
The hotel is centrally located, with easy access to the train station and attractions.
Room Quality
8.19
Rooms are described as modern and adequate for short stays.
Amenities
8.72
Amenities include a well-stocked bar and acceptable breakfast, but minor complaints about bathroom supplies.
Value for Money
8.48
Good value for the location and services, although parking fees were noted as expensive.
Food and Beverage
9.13
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.4
Generally positive experiences were shared, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Luxurious Accommodation
Hotel Santo, a 4-star gem in Cologne, offers beautifully designed rooms equipped with modern amenities like free Wi-Fi and Nespresso coffee makers.

Gourmet Dining Experience
Start your day with a delicious buffet in the elegant breakfast room, surrounded by stylish black-and-white photos. Unwind later at the hotel's bar with its chic white decor.

Convenient Location
Situated just a short stroll away from major attractions like Cologne Cathedral and the River Rhine, Hotel Santo also provides on-site parking and easy access to public transportation for a hassle-free stay.

Experience luxury and convenience at Hotel Santo - book now for an unforgettable stay in Cologne!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 8566 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 9.13
Overall Experience: 8.4
A
Ari • family_with_children • de
8
2026-03-14 • via Nuitee
I
Ingo • couple • de
8
Pros:

Gut

Cons:

Der Preis

2026-03-14 • via Nuitee
J
Jürgen • family_with_children • at
9
2026-03-14 • via Nuitee
K
Kristina • family_with_children • de
8
2026-03-14 • via Nuitee
M
Melnyk • family_with_children • lt
10
Pros:

Расположение

2026-03-13 • via Nuitee
M
mattinha • family_with_children • it
8
2026-03-13 • via Nuitee
G
Gerda • solo_traveller • de
6
Pros:

Die Lage und das Personal

2026-03-13 • via Nuitee
H
Haijin • family_with_children • de
10
2026-03-13 • via Nuitee
D
Dagmar • solo_traveller • de
9
2026-03-13 • via Nuitee
M
Michael • couple • de
7
Zentrale Lage , sehr gutes Frühstück und Baustellen.
Pros:

Das Frühstück war das Beste am Hotel. Sehr vielfältig und reichlich. Wurde immer schnell nachgelegt. Nettes Personal und sehr leckeren Kaffee.

Cons:

Die Zimmer sind für ein vier Sterne Hotel spartanisch eingerichtet. Die Gestaltung des Badezimmers war nicht so dolle. Kleiner Frühstücksraum. Sehr kleine Lobby. Die Bar hätte man sich schenken können. Direkt am Eingang und sehr klein.

2026-03-12 • via Nuitee
A
Ana • extended_group • pt
3
2026-03-12 • via Nuitee
H
Heike • solo_traveller • de
10
2026-03-12 • via Nuitee
J
Jose • solo_traveller • pt
9
Excelente local
Pros:

Da localização

Cons:

De ser necessário pedir para limpar o quarto

2026-03-12 • via Nuitee
V
Volker • solo_traveller • de
9
2026-03-11 • via Nuitee
Y
Yeo-Kyu • family_with_children • de
7
Pros:

Personal sind freundlich.

Cons:

Wasserhahn in der Duschkabine funtionierte nicht richtig. Am Waschbecken drehte der wasserhahn sehr schwer, dadurch das Warm-und Kaltwasser nicht richtig reguliert werden konnte.

2026-03-11 • via Nuitee
J
Joseph • couple • gb
8
Would stay there again
Pros:

Nice small hotel not too far away from the cathedral. The hash browns with breakfast were amazing 😅

Cons:

Nothing it was great

2026-03-10 • via Nuitee
M
milli727 • family_with_children • de
10
Top Unterkunft. Gerne wieder.
Pros:

Gute Lage. Sehr zuvorkommendes Personal.

2026-03-10 • via Nuitee
R
Reinhard • couple • de
8
wir kommen wieder!
Pros:

freundliches, hilfsbereites Personal, hervorragendes Frühsstück.

Cons:

geringer Wasserdruck bei der Toilettenspülung.

2026-03-10 • via Nuitee
M
Michael • couple • nl
5
weekend Keulen
Pros:

Personeel is vriendelijk en behulpzaam. Bedden waren prima. Ontbijt was redelijk. Ligging op loopafstand van het station, de Dom etc was prima!

Cons:

kamers worden tussendoor niet schoongemaakt (dat ze niet iedere dag handdoeken verschonen ivm milieu snap ik) maar ook gebruikte kopjes, je hebt een Nespresso apparaat op de kamer, worden niet gewassen of vervangen. Kamer oogt niet schoon, dit komt ook doordat alles wat ouder is en (vooral vloer) wat meer beschadigingen/vlekken. De douche heeft zeer weinig druk (op verschillende tijden geprobeerd) en je haar uitspoelen na het wassen duurt dus wat langer. Het ontbijt is redelijk tot prima, maar ik zou de aangeboden koffie niet nemen (je kunt tegen betaling een betere kop koffie bestellen)

2026-03-09 • via Nuitee
A
Anthony • couple • nl
9
2026-03-09 • via Nuitee