Super 8 by Wyndham Joliet I-55 N/Chicago

Hotels
•
Super 8
6.1 (472 reviews)
3401 Mall Loop Drive , Joliet , US
+1 815-348-9749

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds in many rooms
Convenient location near mall, food options and highway
Cons:
Widespread cleanliness issues (mold, cigarette smell, dirty halls/pool, bugs)
Very limited/poor breakfast options
Dated or malfunctioning amenities (noisy AC, fridge not cold, elevator out, frayed towels)

Categories

Cleanliness
2.5
Multiple reviews cite serious cleanliness problems: mold in showers, cigarette smell in rooms, dead bugs on the floor, hair in tubs, dirty hallways and pool — overall consistently poor.
Service
9.5
Staff are repeatedly described as friendly and helpful (calling guests, holding items, polite interactions). Service is a clear positive in many reviews.
Location
9.5
Several reviewers explicitly praise the location (near a mall, food options, highway access and gas stations), making location one of the stronger aspects.
Room Quality
4.5
Mixed reports: beds are often called comfortable, but many rooms had issues (smoke odor, mold, gaps in flooring, loose toilet seat, poor lighting) leading to a below-average room quality score.
Amenities
4
Amenities are subpar for many guests: pool reported with debris, elevator out, noisy AC units, fridge not cold, dated or frayed towels — amenities underperform expectations.
Value for Money
7.5
Some guests describe the property as 'okay to crash for the price' and note reasonable convenience, while others felt the condition did not justify the stay; overall value leans modestly positive.
Food and Beverage
3
Breakfast repeatedly criticized as minimal and limited (dry cereal, toaster items, few choices). Coffee sometimes noted as good, but overall F&B is weak.
Overall Experience
8.3
Experiences vary: a number of guests had pleasant interactions due to staff and location, while many others report unacceptable cleanliness and facility issues. The combination of helpful staff and convenient location lifts the overall impression for some guests despite serious negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Take a dip in the indoor heated pool, perfect for unwinding after a day of exploring.

Modern Amenities: Enjoy the convenience of a microwave, fridge, free Wi-Fi, and cable TV in every room.

Convenient Location: Situated near popular attractions like Mistwood Golf Course and Harrah's Joliet Casino, with easy access to Interstate 55.

Experience comfort and convenience at its best - book your stay at Super 8 Joliet I-55 North/Chicago for a memorable getaway.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 472 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 4.5
Amenities: 4
Value for Money: 7.5
Food and Beverage: 3
Overall Experience: 8.3
J
joseph • couple • us
10
2026-11-07 • via Nuitee
A
Andrea • solo_traveller • uy
3
Nunca volveré y tampoco recomiendo.
Pros:

Nada. El personal correcto.

Cons:

Muy mal olor, mucho ruido de habitaciones continuas, secadora no funcionaba. Muy mal ambiente y energía.

2026-11-07 • via Nuitee
D
Deanna • family_with_children • us
10
Pros:

Everything

2026-10-30 • via Nuitee
C
Cody • couple • us
7
Too much
Pros:

Good hot water. Actually a bit too hot

Cons:

Noisy ac units. Floor was not fully installed (gaps in between flooring pieces. Not all lamps were working. Too hot of water. Fridge didn’t feel very cold. Breakfast was so limited. 2 cereals toast and some apples.

2026-10-13 • via Nuitee
J
Jody • solo_traveller • us
3
Wouldn’t do it again.
Pros:

The staff was friendly

Cons:

Everything…dirty, hard beds, mold

2026-10-09 • via Nuitee
C
Christy • solo_traveller • us
1
Cons:

Everything was absolutely horrible!

2026-09-18 • via Nuitee
H
Hallye • family_with_children • us
7
Overall we had a pleasant stay.
Pros:

The location was excellent for what we needed...This location is near a mall, which meant several food options and shops...Highway access and several gas stations.

Cons:

Though the room was clean...There was food left in the mini refrigerator, from the previous occupant, that hadn't been removed.

2026-09-17 • via Nuitee
R
Rebecca • family_with_children • us
1
2026-09-17 • via Nuitee
S
Sandy • couple • us
6
Comfortable
Cons:

Breakfast was very minimal. Could have used a few more selections for food.

2026-09-15 • via Nuitee
C
chris • solo_traveller • us
7
2026-09-10 • via Nuitee
K
Kennedy • solo_traveller • us
10
Pros:

Staff, very,professional and very kind.

Cons:

Everything was very good

2026-09-10 • via Nuitee
J
Jasmin • solo_traveller • us
8
Pros:

I was happy with the stay. Staff called and even hold my daughter's tablet so I can pickup later. No complaints.

Cons:

I didn't like their stair case. The carpet needs to be deep cleaned because it have a smell to it. Overall I think that would be a problem.

2026-09-10 • via Nuitee
A
Alain • family_with_children • us
7
2026-09-08 • via Nuitee
Y
Yahor • couple • us
7
2026-09-07 • via Nuitee
T
Tyler • solo_traveller • us
8
2026-09-02 • via Nuitee
A
Ajay • family_with_children • us
3
Not to expectation
Pros:

Need to clean room and make bed prior to giving to customer. Breakfast was joke.

Cons:

Everything

2026-08-23 • via Nuitee
L
Landriel • solo_traveller • us
10
2026-08-16 • via Nuitee
J
joseph • couple • us
9
2026-08-07 • via Nuitee
N
Noah • couple • us
6
2026-08-07 • via Nuitee
I
Isuri • family_with_children • us
1
The room smelled too much like cigarettes.
Cons:

I didn't like the smell of the room .
It smelled too much like cigarettes
I got a very bad headache because of the smell .

2026-08-05 • via Nuitee