Quality Inn & Suites Albert Lea

Hotels
Choice Hotels International
7.2 (146 reviews)
2306 East Main Street, Albert Lea, Minnesota, 56007 , Albert Lea , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Firepit
Free WiFi
24-hour front desk
Luggage storage
Outdoor furniture
Picnic area
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Pet friendly
Cons:
Dirty rooms
Poor service
Limited amenities
High prices

Categories

Cleanliness
4.85
Multiple reviews indicated severe cleanliness issues, including dirty rooms, unwashed sheets, and unpleasant odors.
Service
9.31
Staff were generally described as friendly and helpful, although front desk service was noted as slow.
Location
8.35
Location was not explicitly praised; safety concerns about external security and accessibility were mentioned.
Room Quality
6.31
Reviewers highlighted outdated and poorly maintained rooms with specific instances of damage and unpleasant smells.
Amenities
6.84
Limited offerings in terms of amenities, with breakfast options and availability frequently criticized.
Value for Money
9.29
Noted that prices were high for the quality of service and cleanliness provided.
Food and Beverage
4.85
Breakfast options were often reported absent or of poor quality, adversely affecting the overall experience.
Overall Experience
7.82
The overall sentiment is negative due to severe cleanliness issues leading guests to leave early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:42

Property Description

Amenities and Services

  • Fitness center
  • Complimentary wireless internet access
  • Wedding services

Dining Options

  • Main Street Family Rest
  • Complimentary on-the-go breakfast

Additional Features

  • 24-hour business center
  • 24-hour front desk
  • Luggage storage

Located in Albert Lea, Quality Inn & Suites is within a 5-minute drive of Fountain Lake and Albert Lea City Arena. To book your stay at this convenient hotel, please select your preferred dates.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 146 reviews
Cleanliness: 4.85
Service: 9.31
Location: 8.35
Room Quality: 6.31
Amenities: 6.84
Value for Money: 9.29
Food and Beverage: 4.85
Overall Experience: 7.82
J
Janice family_with_children
4
Pros:

No advertised pool, no advertised free breakfast. No working gym as advertised. Only room/ beds available. Pillowcase had blood on it. Was close to gas stations and restaurants. No price reduction even tho they didn't meet our needs.

2025-10-10 via Nuitee
R
Renee
4
New experience
Pros:

Parking was great. No breakfast
Drapes ripped.

2025-10-06 via Nuitee
P
Patricia family
4
Pros:

The hotel smelled horrible. The sink in the bathroom was slow draining. The floors in the bathroom were sticky. The carpet felt gross on my feet. I didn't dare go without shoes. The doors were not secure. The locks were broken. At 3am people came in the hotel screaming at each other. I would never recommend this hotel....ever

2025-10-06 via Nuitee
I
Isabel
2
Pros:

Lady sitting at reception didnt hear us come in despite alarm every time we came in. Dirty dark room with stained carpet. Hotel looks nothing like photos it is combined with an equally scroungy econolodge.

2025-10-05 via Nuitee
C
christopher family
2
Pros:

Nothing like pictures online. Not clean. Low on towels. They do not serve breakfast. They will tell you they are going to tomorrow though. Oh and when they send you across the street to get breakfast from their "sister hotel"... - while that alone is awkward enough- you wont get it. The guy across the street will let you know they do not allow that, ever. So im not sure why they keep sending people over there. There were a few workers who were helpful, I wish I had gotten their names, but people at the desk..no. They made you feel like an inconvenience.

2025-10-02 via Nuitee
L
Luis
4
Pros:

Bad about breakfast no breakfast at all and this time I pay more than bad

2025-10-01 via Nuitee
S
steven partner
2
Pros:

the free breakfast was almost non-existant and what they had looked like week old food , the room price was the highest of three hotels we stayed at and they had great continental breakfast do not go there !

2025-09-18 via Nuitee
D
Deborah
6
Pros:

the curtains did not cover the window all the way - there was about a 3-inch gap. did not seem very clean - no tissue in the room - at 7 AM I went for the free breakfast, and nothing was set out to eat - went back to my room and left. the charge online was about $87 - but the invoice at the hotel showed a charge of $66 - why such a difference????

2025-09-16 via Nuitee
S
Samuel
4
Pros:

Room was gross but was only one available. Sheets were not clean, we found a bandaid in them. Could not get fresh towels and the entire hallway smelled like cigarettes

2025-09-15 via Nuitee
D
Dave
4
Pros:

The front desk service was very slow. Even though we were the only guests checking in, the process took 15 minutes. We had two rooms, and in both, the bathtubs didn’t drain properly. The shower control knob and the toilet also had issues. My room had noticeable cobwebs, and the mini fridge door fell off. To make matters worse, the breakfast area didn’t open until an hour after the posted time, and the food options was very limited.

2025-09-13 via Nuitee
M
Mike
4
Pros:

Definitely has to be better options in this town. Building is worn down, outside door are not secure, my room was very dirty. Keys did not work the first time. Looks like they might be renovating some rooms. My advice close down until you get a few room renovated.

2025-09-13 via Nuitee
Y
Yin Ling
4
Pros:

Very outdated and breakfast was not available even though it claimed to be included when I booked it on hotels.com. Staffs were friendly and helpful.

2025-09-10 via Nuitee
V
Verified traveler
6
Mid way stop on the way to Iowa
Pros:

Pet friendly, but outdated and not very clean

2025-09-06 via Nuitee
D
Dex
6
Pros:

The state was positive. The front-desk and other staff were helpful. The hotel is a little dog m-eared could use her a little work. The keys don’t work, and the restaurant is not operation, which is a disappointment about which I may have been notified, but I missed.

2025-09-02 via Nuitee
K
Kelly partner
6
Pros:

Strong musty smell im room.

2025-08-30 via Nuitee
R
Ruth family
6
Pros:

Staff was friendly and helpful

2025-08-23 via Nuitee
B
Benjamin
4
Yikes
Pros:

If you want a bed and a hot shower and nothing more, this would be it. Dirty, run down, smelly, and random hallways closed.

2025-08-20 via Nuitee
B
Brittany
2
Pros:

Do not recommend this property at all, the building is falling apart, the smell in the hallway is horrible, the wifi didn't work. The room was dirty and the staff wasn't much for customer service.

2025-08-19 via Nuitee
C
Corbin friends
2
Pros:

I had to cancel this booking because of an emergency and it would not let me.

2025-08-19 via Nuitee
I
Ibrahim family
2
Pros:

The worst hotel I have been in. It was so bad that we left the room early evening and went to another hotel. Cleanliness is the worst. Smell terrible. Couldn’t even trust if sheets and towels are washed. Do Not Go there.
Expedia: please de List from your websites.
By The Way, I am usually very positive and traveled domestically and internationally. I dislike being so negative but am compelled to do it for travelers sake.

2025-08-13 via Nuitee