Suburban Studios Mason Hwy 42

We were very disappointed in the Comfort Inn overall. The staff was very friendly but we are accustomed to Holiday Inn Express and this was definitely not at that level of amenities, there was no elevator or work out treadmill etc. The breakfast was overcooked fried eggs, no boiled eggs even to offset this and no one was overseeing the breakfast which went along with everything else we felt about the amenities.

The hotel is clean and relatively new. The walls are thin, however, so if you have noisy neighbors you will hear them. Not a luxury hotel, but will give you a comfortable night.

Nice hotel with great location near Lebanon for annual Carriage parade, easy access to major highways and shopping areas. Very nice for price rate and short overnight stay.

Hotel was under renovation. Asked for no smoking room, however the room
smelled like smoke. Could have been a little cleaner.

Description says they offer roll away beds. I requested one when booking. When my crew arrived to check in they were told they do not offer roll aways there. Very disappointing.

We had to leave early because the room condition was so bad. Clearly a smoking room that was sold as non-smoking. the hotel was old and not kept in good condition. Nothing looked anywhere close to the pictures online.

It looked like renovation was in process, which was good, but there was no elevator which made it difficult with luggage. Also, the exhaust fan in the bathroom rattled which came on every time the light was turned on.

Very few places have I gone to where the staff has been more friendly and helpful. For example, when Expedia messed up the reservation, the staff member helped me fix everything with minimal headache. When I asked where a good place to eat was, he not only told me about his personal experiences of places to eat, he also told me about things in the area to go do, asked where I was going the next day and told the probable best route, and printed out selected maps for the important places. A few times during the stay I was asked if everything was okay and that if there was anything they could do to make the stay better they would do it. The place is good to, it is next to a wooded area and is relatively quiet. I would definitely recommend this hotel to anyone who is looking for a good place to sleep.

Booked a non smoking room. Room reeked of smoke, although we were told no one was smoking in there. Must have been located near break area outdoors or next to a smoking room. Beds were clean and reasonably comfortable. Room was extremely outdated but we were there for a total of 10 hours while visiting Kings Island so that wasn't an issue. Went down for breakfast, food was not very good, hard and rubbery sausage and eggs patties were the same shape and consistency as the sausage. Man who was carrying the food tray to the eating room was coughing and looking very upset, obviously didn't care about his appearance to customers. It made us stop eating and we left immediately. Price wasn't even that cheap, would not stay again.

The front desk person was very helpful and courteous. When he assigned our room, I asked about an elevator. He said there wasn't one, and then changed our room to a first floor unit. Very grateful for that! Our room was clean and neat. Breakfast buffet was good. We will probably stay there again.

We liked our stay, could have been better, since it was 90 degrees outside on July 25, 2015, and the room was extremely hot, because the air conditioner was off. Took a long time to cool down. New policy to keep them off until guest turned on needs to be re-evaluated. Free breakfast was great. Quiet and only 3 miles from Kings Island.

Staff was very helpful about changing our room. When I booked the room I didn't realize I market for smoking in they changed at the last minute thank you

The light bulbs, upon our arrival at 10pm, in the bathroom were burned out and the hotel had no spares. The hotel clerk took me to the one room that hadn't checked in yet and I had to climb up and get light bulbs out of the other room's bathroom and I had to go install them myself. They found some guy to go buy light bulbs at Walmart. The last guest to check in would have no light bulbs in his bathroom.

Also currents were discgusting.

Acceptable room. Convenient location for our specific needs

It was OK. Being close to Kings Island was the only good thing.
The pool was VERY cloudy and needs up keep. They have one person working in the morning, so it takes them awhile to restock breakfast and they only have one waffle iron. Do NOT get too close to the walls in the room. They've been cheaply patched in spots.

Very dirty hotel, bad neighborhood and too overpriced

Staff was friendly and helpful but we got a room that had dingy, gross carpeting as well as a shower that had curtains too short for the tub, which led to water leaking all over the bathroom floor. Also the tub didn't drain well at all. The staff said they were in the middle of replacing the carpeting throughout the hotel but seems like they waited a few years too long to replace it all. Pretty gross. Also parking had barely enough spots as we came back late one night and had to park barely fitting behind a dumpster.

Room was not refreshed to well. Security of room was not all that well. One day, was able to push the door and walk right in after hotel staff did what they called cleaning.

Pros: The continental breakfast was good with a decent selection of food. The beds were comfy with lots of pillows. WiFi worked. Pool was really warm. Good location, minus the crazy uphill driveway to get out. New hallway carpeting looks nice.

Cons: our bathroom floor was sticky by toilet so we put towels down on the floor, dead bugs behind the toilet, bathroom walls were half-painted a new grey color. Pool sitting area was full of dead bugs, and the plastic chairs and tables were dirty/sticky. I think they recently painted the pool area, but not sure if it was the right type of paint since some of the paint would stick to the bottom of my feet and actually peel off the floor. Lots of ants outside of the building and in pool area.

Overall this will be a very acceptable hotel, but they are ion the middle of complete renovations right now, so it's not at it's best. The reno's will make it quite nice, but they have to clean up some of the small details. It looks like they didn't hesitate to spend considerable money with good intentions.
We would stay there again if our travels bring us that way.