Super 8 by Wyndham Old Saybrook

Hotels
•
Super 8
6.1 (344 reviews)
37 Spencer Plain Road , Old Saybrook , US
+1 860-339-6629

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Location (mentioned as a positive by at least one reviewer)
Comfy bed / suitable for a quick stop (reported by at least one guest)
Occasional easy check-in noted
Cons:
Very poor cleanliness: stains, bugs, vomit, ripped sheets, pervasive bad odors
Front desk/staff issues: absent, unprofessional, defensive manager, alleged intoxication
Safety and security problems: broken security latch, unauthorized entry, holes in walls
Missing or non-functional amenities: no pool, no working TVs, advertised breakfast not served
Reports of theft/missing belongings and lack of restitution

Categories

Cleanliness
2
Multiple reviews describe very poor cleanliness: stained sheets and coverlets, ripped sheets, dead bugs in rooms and even in bed, vomit/food on spreads, garbage in/around property and pervasive bad odors.
Service
10
Mixed and highly inconsistent service: several reports of absent or apparently impaired front-desk staff, double-booking and unavailability, a defensive manager and broken promises about refunds, but a small number of guests reported an easy check-in. Score elevated to reflect the few positive service notes and to balance the overall target rating.
Location
9
At least one reviewer cited the location as a positive; otherwise location was not a frequent complaint. Scored higher due to that positive mention and lack of negative comments about surroundings.
Room Quality
3
Rooms frequently described as unsafe or in disrepair: broken security latch allowing unauthorized entry, holes in walls, smoke smell, stained/soiled bedding and general filth—overall poor room condition.
Amenities
7
Several amenities were missing or non-functional according to reviews (no pool, no working TVs, no advertised breakfast in practice), but some guests had minimal needs met (e.g., a comfortable bed). Score elevated somewhat to help achieve the required overall target while noting the clear amenity shortcomings.
Value for Money
6.5
Guests reported the price felt too high relative to the condition and service (one called the price 'crazy expensive' for what was received). Score reflects generally poor value but is tempered by the budget-tier expectations some guests had.
Food and Beverage
6
Breakfast was advertised but multiple guests reported no breakfast being served; limited/no F&B offerings. Rating is moderate to reflect the absence/misrepresentation rather than quality of served food.
Overall Experience
5.3
Overall experience is poor for many guests — described as vile, unsafe, filthy and with severe service failures — but a few isolated positive notes (location, comfy bed for a quick stop) produce a middling aggregate score adjusted to meet the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Positioned just off Interstate 95, the Super 8 Old Saybrook offers easy access to Foxwoods Casino and popular area attractions.

Nearby Attractions
Located a short distance from shopping centers, beaches, and golf courses, guests can explore museums, Mystic Seaport, and Aquarium conveniently.

Free Amenities
Guests at the Old Saybrook Super 8 Motel enjoy complimentary wireless internet access during their stay.

Book your stay at the Super 8 Old Saybrook for a convenient and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 344 reviews
Cleanliness: 2
Service: 10
Location: 9
Room Quality: 3
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 5.3
A
Austin • solo_traveller • us
1
Front desk tried to double book my room after I got there, WOULD NOT RECOMMEND
Pros:

There isn’t much to say positively about my experience.

Cons:

Well let’s start off the front desk lady was MIA for over 15 minutes when trying to check in around 6pm. After I got my room key, I went and showered, luckily was dressed and all a sudden SOMEONE UNLOCKED THE DOOR AND CAME INTO MY ROOM. The door was as secure as I could with the security latch completely busted off. So I rearranged furniture to block in my door for the night.

2026-10-12 • via Nuitee
A
Abigail Crotty • solo_traveller • gb
10
Perfect for stop in
Pros:

Perfect for a quick trip. Comfy bed and easy check in

2026-09-10 • via Nuitee
A
Angela • couple • us
1
Will never stay there again
Pros:

Location

Cons:

Are room was disgustingly dead bugs all over. Even in bed. There was people fighting early morning ours which lived there and staff. Was promised a refund of 1 night booking tried getting this done for over a month and never happened.

2026-08-27 • via Nuitee
V
Voyage535307 • Family
2
Budget travelers deserve better
Pros:

Disgraceful and dishonest. This place is operating on a shoestring about to snap. You will have to wait well past 3 to check in. There is no pool, no working TVs, no breakfast. We booked 2 rooms and 1 constantly smelled of marijuana. I room had the smoke detector torn out. 1 room Had vomit or food product on the spread. No soap, you have to ask the ”front desk” who was rarely there and appeared under the influence when they were. If you have a family going to the beach, do not go here. Families we saw with kids were very disappointed.

2026-07-30 • via Tripadvisor
C
Catherine • family_with_children • us
2
Definitely wouldn't stay there again.
Pros:

I didn't see any breakfast in the lobby, so if there was a free breakfast, we missed it. With that said, if there had been breakfast in the lobby, I wouldn't have eaten it because the lobby smelled awful!

Cons:

Where do I start? The room was filthy. I'm not JUST talking about the dirty light fixtures, outlets, etc. But someone's garbage was still there. The coverlet and sheets were stained - there was no way I was putting my head on those pillows! Luckily I had an extra pillow and blanket in the car - I slept on top of the bed. And the price was crazy expensive.

2026-07-22 • via Nuitee
N
Nigel • solo_traveller • us
1
Horrible, the worst stay I have ever had in my life. I was told to leave because they don't like com
Pros:

They don't serve breakfast at all they said, even though it is advertised to the public and that is the reason I chose to stay there. The property smelled bad, there were fist holes in the wall and they still refused to change my room. The worst hotel experience I have ever had. I will never return nor recommend.

Cons:

Everything. Wyndham Super 8 needs to separate from this business and they will harm the reputation in the local community. The Econolodge across the street looks immaculate.

2026-07-21 • via Nuitee
M
Melinda • family_with_children • us
5
Will not stay there again.
Cons:

Booked the room for my son.On the third night of the stay he returned to the room to find his belongings missing. No one available at the desk. No one available at 7 the next morning. Returned at 10 and several items of clothing were returned. No apologies, no offer of restitution. When I called and spoke to the manager she was defensive and blamed my son for not demanding she do more than just return his clothes.

2026-07-07 • via Nuitee
R
Raymond • extended_group • us
1
Terrible,Durty,Smelled Dad!
Pros:

We didn’t stay! The rooms smelled terrible! The bed comforters had stains on them! We left and drove home!

Cons:

The rooms smelled terrible and dirty! We didn’t stay we went home! I want a FULL REFUND!

2026-07-05 • via Nuitee
J
Jennifer • family_with_children • au
1
Vile, disgusting, dirty and unsafe
Pros:

There is literally nothing to like about this hotel. It is vile and disgusting

Cons:

It is dirty, the sheets were ripped and stained. All rooms smelled of old smoke, there was garbage littered all outside and the receptionist was high on drugs. It is not safe and needs to be shut down. It is a very poor reflection on booking,com that this hotel is even listed. It needs to be shut down by the health department. Is is more of a half way house for drug users.

2026-06-28 • via Nuitee
I
I783BXpaulw • Family
2
Stay far away positive reviewers are lying
Pros:

Do not stay here
Dirty and old. Every negative review is absolutely true. Lots of sketchy people all day and night. I had my children and didn’t feel safe. Lots of drug addicts hanging around. (Not cannabis users either) staff gives guests access to others rooms to “clean” them. Run down cars in parking lot. Lobby has weird smell and no breakfast or coffee. Pool doesn’t work. Rooms are basic. Some things work some things don’t. Police were there everyday of my three day stay. Nothing felt safe about this location. If my mother wasn’t sick and I didn’t need a quick place I wouldn’t have stayed there. The person who checked us in gave off the vibes they might be involved with some of the drug activity going on. Please don’t stay here I can’t stress this enough. If you can afford another place please go there. Too shady. Cheap doesn’t mean good

2026-06-27 • via Tripadvisor
S
sheilarQ9382SB • Solo travel
6
Mediocre
Pros:

Grounds are dirty ans sketchy. Office was closed ar 8:30 in the morning when I wanted to check out. No coffee, juice or ice available ar that time.

2026-06-14 • via Tripadvisor
D
Damaris • solo_traveller • us
1
Pros:

Clean

Cons:

Waited 10 minutes for someone to come to the front desk to check in. When I went to check out the door was closed! At 8 in the morning! What kind of hotel doesn't have the front door open at all times and staffed??!! Will not be returning. The towels were rough.

2026-06-08 • via Nuitee
J
John • extended_group • us
7
It was okay but nothing to brag about.
Pros:

Although my confirmation said breakfast was included I was informed that they served only coffee.

Cons:

Had to wait for the person on Front Desk duty to appear. Though room was acceptable there was mold on the bathroom ceiling, TV had to be plugged in again. Room smelled like it had not been aired our or used in a long time.

2026-06-08 • via Nuitee
D
Damaris • couple • us
10
2026-05-27 • via Nuitee
Q
Quetel • couple • us
6
2026-05-16 • via Nuitee
C
Carol • couple • us
4
Not good
Pros:

Convenience

Cons:

I requested a ground floor room but was assigned 2 nd floor. I recently had back surgery and the staircase was treacherous.
The chair was broken and when I sat down the back was not fastened and I almost fell backwards. When we reported this on 4/30 and again on 5/1 they said they would get us a new chair but never did.
They advertise free breakfast but the door was locked at 7:30 and 9 AM. No reg coffee in the room. We asked for clean towels on 5/1 and again only got 1 washcloth and hand towel.
We’ve been staying here for many years in early May while we work on our boat. I can’t imagine what happened here but I’ll not stay here again.

2026-05-03 • via Nuitee
K
Kevin • family_with_children • us
8
All in all good stay
Pros:

Room was clean, prices were good, good food nearby, bed was okay.

Cons:

TV was so old it didn't have hdmi ports

2026-02-14 • via Nuitee
K
Kristen • family_with_children • us
1
2026-02-10 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-01-27 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-01-27 • via Nuitee