Super 8 by Wyndham Old Saybrook

Hotels
•
Super 8
6.8 (458 reviews)
37 Spencer Plain Road , Old Saybrook , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff at times
Cons:
Unclean rooms
Poor service quality
Broken amenities
Lack of breakfast options

Categories

Cleanliness
5.01
Multiple reviews highlighted filthiness, bugs, and unclean rooms.
Service
8.48
Staff were noted as unfriendly, with communication issues and reservation problems.
Location
9.02
Some reviews mentioned convenience in relation to nearby events.
Room Quality
5.97
Issues with broken furniture, bugs, and general disrepair were prominent.
Amenities
7
Complaints regarding missing advertised amenities like breakfast and WiFi.
Value for Money
7.96
While some felt it wasn't worth the pricing, others had low expectations.
Food and Beverage
4.01
No breakfast served as promised and general dissatisfaction with dining options.
Overall Experience
6.98
Majority of guests had a negative overall experience and would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:02

Property Description

Convenient Location
Positioned just off Interstate 95, the Super 8 Old Saybrook offers easy access to Foxwoods Casino and popular area attractions.

Nearby Attractions
Located a short distance from shopping centers, beaches, and golf courses, guests can explore museums, Mystic Seaport, and Aquarium conveniently.

Free Amenities
Guests at the Old Saybrook Super 8 Motel enjoy complimentary wireless internet access during their stay.

Book your stay at the Super 8 Old Saybrook for a convenient and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 458 reviews
Cleanliness: 5.01
Service: 8.48
Location: 9.02
Room Quality: 5.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 4.01
Overall Experience: 6.98
M
Melinda • family_with_children • us
5
Will not stay there again.
Cons:

Booked the room for my son.On the third night of the stay he returned to the room to find his belongings missing. No one available at the desk. No one available at 7 the next morning. Returned at 10 and several items of clothing were returned. No apologies, no offer of restitution. When I called and spoke to the manager she was defensive and blamed my son for not demanding she do more than just return his clothes.

2026-07-07 • via Nuitee
R
Raymond • extended_group • us
1
Terrible,Durty,Smelled Dad!
Pros:

We didn’t stay! The rooms smelled terrible! The bed comforters had stains on them! We left and drove home!

Cons:

The rooms smelled terrible and dirty! We didn’t stay we went home! I want a FULL REFUND!

2026-07-05 • via Nuitee
J
Jennifer • family_with_children • au
1
Vile, disgusting, dirty and unsafe
Pros:

There is literally nothing to like about this hotel. It is vile and disgusting

Cons:

It is dirty, the sheets were ripped and stained. All rooms smelled of old smoke, there was garbage littered all outside and the receptionist was high on drugs. It is not safe and needs to be shut down. It is a very poor reflection on booking,com that this hotel is even listed. It needs to be shut down by the health department. Is is more of a half way house for drug users.

2026-06-28 • via Nuitee
I
I783BXpaulw • Family
2
Stay far away positive reviewers are lying
Pros:

Do not stay here
Dirty and old. Every negative review is absolutely true. Lots of sketchy people all day and night. I had my children and didn’t feel safe. Lots of drug addicts hanging around. (Not cannabis users either) staff gives guests access to others rooms to “clean” them. Run down cars in parking lot. Lobby has weird smell and no breakfast or coffee. Pool doesn’t work. Rooms are basic. Some things work some things don’t. Police were there everyday of my three day stay. Nothing felt safe about this location. If my mother wasn’t sick and I didn’t need a quick place I wouldn’t have stayed there. The person who checked us in gave off the vibes they might be involved with some of the drug activity going on. Please don’t stay here I can’t stress this enough. If you can afford another place please go there. Too shady. Cheap doesn’t mean good

2026-06-27 • via Tripadvisor
S
sheilarQ9382SB • Solo travel
6
Mediocre
Pros:

Grounds are dirty ans sketchy. Office was closed ar 8:30 in the morning when I wanted to check out. No coffee, juice or ice available ar that time.

2026-06-14 • via Tripadvisor
D
Damaris • solo_traveller • us
1
Pros:

Clean

Cons:

Waited 10 minutes for someone to come to the front desk to check in. When I went to check out the door was closed! At 8 in the morning! What kind of hotel doesn't have the front door open at all times and staffed??!! Will not be returning. The towels were rough.

2026-06-08 • via Nuitee
J
John • extended_group • us
7
It was okay but nothing to brag about.
Pros:

Although my confirmation said breakfast was included I was informed that they served only coffee.

Cons:

Had to wait for the person on Front Desk duty to appear. Though room was acceptable there was mold on the bathroom ceiling, TV had to be plugged in again. Room smelled like it had not been aired our or used in a long time.

2026-06-08 • via Nuitee
D
Damaris • couple • us
10
2026-05-27 • via Nuitee
Q
Quetel • couple • us
6
2026-05-16 • via Nuitee
C
Carol • couple • us
4
Not good
Pros:

Convenience

Cons:

I requested a ground floor room but was assigned 2 nd floor. I recently had back surgery and the staircase was treacherous.
The chair was broken and when I sat down the back was not fastened and I almost fell backwards. When we reported this on 4/30 and again on 5/1 they said they would get us a new chair but never did.
They advertise free breakfast but the door was locked at 7:30 and 9 AM. No reg coffee in the room. We asked for clean towels on 5/1 and again only got 1 washcloth and hand towel.
We’ve been staying here for many years in early May while we work on our boat. I can’t imagine what happened here but I’ll not stay here again.

2026-05-03 • via Nuitee
K
Kevin • family_with_children • us
8
All in all good stay
Pros:

Room was clean, prices were good, good food nearby, bed was okay.

Cons:

TV was so old it didn't have hdmi ports

2026-02-14 • via Nuitee
K
Kristen • family_with_children • us
1
2026-02-10 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-01-27 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-01-27 • via Nuitee
J
janice • solo_traveller • us
1
It sucked
Pros:

Horrible

Cons:

Everything
Even the large bugs were ugly

2026-01-20 • via Nuitee
J
janice • solo_traveller • us
1
Bugs on the ceiling broken light outside my window blinking nonstop all night
Pros:

Exterior appears okay
But do not be deceived
THERE IS NO WORKING INTERNET
THEY DIDNT PAY THE BILL

Cons:

The staff DO NOT SPEAK ENGLISH
AND HATE AMERICANS

2026-01-20 • via Nuitee
C
cathy • couple • us
7
Pleasant with a few shortcomings
Pros:

Room was a good size and we had a refrigerator, microwave, and coffee maker. It was fine. I would stay there again for a couple of nights. The woman at the front desk was lovely.

Cons:

we were told that we were going to get a boxed breakfast, but nobody was at the front desk in the morning and no breakfast. The TV was not clear and difficult to watch. Air conditioner made a terrible squeaky noise, which was irritating all night. Pool was closed, but it didn’t matter because we weren’t gonna use it anyway. Would be nice to have a duvet rather than a blanket. Being picky, for the cost of the room it was fine and like we said before we stay there again.

2026-01-19 • via Nuitee
C
Christine • couple • us
1
DO NOT GO, LOOK ELSEWHERE!!’n
Pros:

Absolutely nothing!!!!

Cons:

Disgusting!!! Absolutely atrocious!!! Waited for the room to be ready, way later than check in. The room was extremely dirty. Dirty bed sheets, dirty towels. No tv or coffee maker as advertised. The handy man tried to fix the tv after 11pm. The sink in the bathroom was unusable, a leak. Again, the handyman came after 11pm to fix. Which he did not!!! It leaked constantly all over the floor. When asked if we could get more towels due to the leak, we were told that they didn’t have any available on site..
WOULD NEVER RECOMMEND!!!!! NEVER GOING BACK & I HAVE VOICED MY EXPERIENCE TO EVERYONE!!!!

2026-01-19 • via Nuitee
J
James • couple • us
7
It was more than adequate for our needs.
Pros:

There was no visible breakfast...just coffee and powdered creamer. We liked first floor access.

Cons:

The room with two queen beds made the room very cramped. Also difficult using closet.

2026-01-19 • via Nuitee
A
Antoinette • couple • us
3
Disappointed
Pros:

Location

Cons:

Terrible service- asked 3 times for a blanket and finally went down again before someone came up. The free breakfast???? The doors were locket tight to the foyer when I left at 8am. Bathroom was filthy.
Never again!

2026-01-16 • via Nuitee