OYO Hotel Castle Rock CO Downtown

Rooms are overpriced for the quality.

Any hallway noise is easy to hear inside your room.

Great property! Would love to return!

One of the cleanest hotels I've been in. There was an issue with the shower and the water only being luke warm, but that was a mixer valve issue that i told them about so they can fix it. The water in the sink was hot. I did not appreciate the "either you pay a $50 deposit on the room or a $5 immediate charge for housekeeping fees. That is ridiculous as the cleaning is not an extra fee unless you tear the room up etc.
Clean room, nice helpful folks, would rather the location was better, but that cant be helped.

Theresea was at the desk when I arrived. She was very helpful and pleasant in chatting. She showed me to my room to make sure I could get in. Upon returning from my vehicle with my necessities, I couldn’t get the door to my room open. A guest walking by helped me to open it. It just needed a stronger push to open. I slept well and took a walk around 8:30-ish. There was an odd and loud smell in the hallway when I left. I thought perhaps a soda machine engine or belt had burnt. Upon returning from my walk, my hotel door was open! I saw a lot of police cars and fire trucks surrounding the hotel. I asked the clerk what was going on. She was also pleasant and said someone smelled what I had smelled and reported it, saying they had smelled that before, and it was drugs. I asked the clerk if police were going into guest’s rooms since my door had been open when returning from my walk. She said yes they were. I began to feel unsafe in the building and somewhat violated in my privacy and security. When going out to my vehicle to leave, a guest said it had been his dog that had rolled in something, and the air conditioning carried the smell throughout the building. He said the police had to wait for him to return before they could check his room, yet no one had asked my OK to enter my room while I was on my walk. I let the clerk know. She then said the police didn’t go onto my room. It remains a mystery how my door was open while I was on my walk…A stressor to end the stay.

The breakfast was donuts, yogurt, and juice. So don't expect anything fancy. But we were in town for a beer festival, so just one night. So for our purpose, the hotel was fine. I'd stay again.

The room was stinky with cigarette smoke. It was clean and convenient. There was no art on the walls which I found kind of strange.

Hotel staff and breakfast were great

My stay was good, would've have been nice to have a iron/and ironing board. :-)

Teresa's Customer Service was very "Outstanding!"

Every thing was convenient for me. And staff was great.

Didn’t feel safe! Doors to hotel open. Donuts only option for breakfast. Homeless people around property.

It was convenient for our purpose but not as nice a hotel for the price.

Four day stay was alright. Some issues with the room, but we managed.

Bed comfort was like sleeping in a hole

Perfect for a stay for the renfest!

The evening desk clerk was so personable and helpful. It's an older hotel but remodeled/updated. The location is somewhat sketchy but there were no issues. I have no complaints.

A cheaper stay which one can appreciate. There is a 1.5 inch gap between the door and floor which was a little weird and uncomfortable but overall a decent stay for the price.

The property was clean and quiet. However, the TV did not work, and the air conditioner (an old wall unit) did not cool the room at all and was extremely noisy. I finally turned it off and opened the window after dark (I was on the second floor). It helped cool the room and was quiet, so I did get some sleep. Breakfast did not open til 7:30 and that was after the time I needed to leave. The desk clerk did let me grab a yogurt and a couple bottles of water to take with me.

We ended up not staying or checking into room. Air conditioner did not work & there was a horrible smell. I booked this not able to know this was going to be the condition of the room. No other room was offered & I am asking for a full refund.

Nice