AmericInn by Wyndham Mauston

Hotels
•
AmericInn
7.4 (163 reviews)
1011 Gateway Avenue , Mauston , US
+1 608-847-2300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful and responsive staff (front desk praised)
Reasonable rates / good value for money
Convenient, close location
Some rooms reported as clean and comfortable
Staff accommodated special needs (e.g., room change for accessibility)
Easy/convenient entrances (side door mentioned)
Cons:
Persistent cleanliness issues (dirty hallways, unclean rooms, evidence of poor housekeeping)
Pool and hot tub frequently reported as dirty or poorly maintained; strong chlorine odor
Plumbing/room maintenance problems (clogged tubs/sinks, TV issues)
Uncomfortable mattress in some rooms
Reports of short staffing affecting operations
Odor in hallways reported
No elevator
Complaint of double charging and unfulfilled refund promises (billing/customer service issue)

Categories

Cleanliness
4.5
Multiple reviews reported dirty hallways, dingy common areas, clogged tubs/sinks, unsanitary hot tub and pool—clear cleanliness problems.
Service
9.8
Staff repeatedly described as helpful, friendly, responsive and accommodating (e.g., switching rooms for accessibility), though some mentions of being short-staffed.
Location
9.4
Several guests noted a convenient, close location for their visits; location is a consistent positive.
Room Quality
5
Mixed reports: some rooms clean and comfortable, but others had malfunctioning TVs, clogged tubs/sinks, uncomfortable mattresses and a generally dingy feel.
Amenities
5.6
Pool and hot tub mentioned frequently—some guests enjoyed amenities while many reported cold/unclean pool and unsanitary hot tub; inconsistent amenity quality.
Value for Money
9.1
Multiple guests called the rates reasonable and good value for money, though a few felt the issues undermined the value.
Food and Beverage
7.4
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
8.4
Mixed overall — strong, helpful service and good value for many guests tempered by recurring cleanliness and amenity problems that impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Welcome to Super 8 Mauston!

Convenient Amenities:
Enjoy our free WiFi and relax in the indoor pool during your stay. Each room comes with a private bathroom for your comfort. Wind down by watching your favorite shows on the TV with cable channels.

24-Hour Service:
Our dedicated staff at the 24-hour front desk is always available to assist you, ensuring a seamless and enjoyable experience throughout your visit.

Pet-Friendly Environment:
Bring your furry friends along to our pet-friendly accommodation in Mauston, where everyone in the family is welcome.

Book your stay at Super 8 Mauston now and experience a delightful blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Guest Reviews

7.4
Based on 163 reviews
Cleanliness: 4.5
Service: 9.8
Location: 9.4
Room Quality: 5
Amenities: 5.6
Value for Money: 9.1
Food and Beverage: 7.4
Overall Experience: 8.4
T
Thomas • family_with_children • us
10
2026-11-01 • via Nuitee
J
James • couple • us
8
2026-10-26 • via Nuitee
J
James • couple • us
8
2026-10-24 • via Nuitee
T
Thomas • family_with_children • us
10
2026-10-23 • via Nuitee
T
Thomas • family_with_children • us
10
2026-10-23 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

The staff was very helpful and friendly especially the front desk.

2026-10-21 • via Nuitee
D
Doreen • solo_traveller • us
10
Pros:

Hot tub!

Cons:

Nothing

2026-10-14 • via Nuitee
V
Victor • couple • us
1
Malo
Pros:

Mentirosos. Cobran doble las reservaciones y prometen reembolsos y no cumplen.

Cons:

No cumplen su palabra.

2026-10-07 • via Nuitee
M
Miriam • family_with_children • us
1
Disgusted
Pros:

Nothing. The hallways where dirty. There were bugs in the hot tub. The pool area gave me a headache with how strong the chlorine was. The whole place was dingy and dirty. Our room tv wouldn't work half the time. The bath tub was clogged and I had to stand in nasty water while I showered. I've stayed in cheap hotels before and this one was the worse. Never going there again.

Cons:

Everything.

2026-09-19 • via Nuitee
D
Dawn • family_with_children • us
7
Cons:

There was an Oder in hallway

2026-09-16 • via Nuitee
A
Alexis • family_with_children • us
10
Pros:

Staff was very helpful and nice. Had to switch rooms during our stay; staff was very understanding about us needing 1st floor rooms with our Autistic child.

2026-09-14 • via Nuitee
H
Helen • couple • us
8
Pretty good for the money.
Pros:

It was clean. There was a convenient side door to enter and exit. Staff was responsive.

2026-09-14 • via Nuitee
P
Paul • solo_traveller • us
4
2026-09-07 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-08-25 • via Nuitee
P
Pamela • couple • us
7
Pros:

Location

Cons:

No elevator. Mattress was uncomfortable.

2026-08-22 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-11 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-11 • via Nuitee
T
Trisha • couple • us
8
2026-08-10 • via Nuitee
C
Cyrielle • solo_traveller • us
8
Great staff!
Pros:

The staff was friendly and helpful. The bed was a little uncomfortable but the room was nice and clean.

Cons:

The bed could have been more comfortable.

2026-07-14 • via Nuitee
S
Siepelmeyer • solo_traveller • us
10
Pros:

Very reasonable on rates, room was clean.

Cons:

N/A

2026-07-08 • via Nuitee