Motel 6-Albert Lea, MN

They would not recognize my Expedia reservation
I had to pay for the room at the desk
I contacted Expedia and the motel would not answer the phone
to verify they do not except Expedia reservations
I'm still waiting for reimbursement from Expedia
Also the place is a dump I give it 1 half stars

I tried it one more time as first time was not good, I was very dissatisfied again! Bugs in the bathroom, couldn’t turn the air down as buttons were broke, carpet was vacuumed but filthy!

It was cheap and didn't have a pet fee. Didn't have bed bugs in our room.

I would give zero stars or negative stars if I could. I had a prepaid reservation. Prepaid! I show up, and not to be disrespectful or racist, but the staff did not speak great English, but they communicated that they had no rooms. I showed them the confirmation, which showed that it was a prepaid reservation, no room. I ended up going to a different hotel, but totally unprofessional they should’ve canceled the reservation, I’m going to dispute the charges with my bank. Because I did try to talk to the manager, and I got nowhere. Very extremely unprofessional.

Hotels.com sold a room in a hotel room in a hotel that was closed. Drove 2 hours to get there to find this out. Then drove another 2 hours to another hotel. Incredibly frustrating that the hotel owners and management do not notify hotels .com of these closures. 0/10 stars for Motel 6 or Super 8 in Albert Lea (the current is motel 6 which is closed for construction. However maps show that location as a super 8.) it was a terrible experience at 9:30pm that has scared me away from hotels.com all together.

The motel 6 was actually closed so they moved us to the Ramada inn which was better.

It was a room

I could pay cash. And lady at desk.

Rate

had a step to enter building.this made it difficult. room was filthy and ventilation very poor. air conditioner didnt work well. Staff friendly is only good with this hotel

First I would like to state up front that the 2 front desk ladies were amazing and they did what they could despite what I am about to say because they did not have any control over this. This motel was terrible. The room was damaged, the outside security locks smashed so anyone could come in and out, no fridge or microwave in my room despite paying extra for one. One of the front desk ladies did eventually deliver one to my room. Other people staying on the 3rd floor where I was, let their pets roam in the hallway. One side of the building's stairs were ripped out and it smelled like dog/cat urine. I was told the motel was full that night so I couldn't be moved to a different room. But the final straw was when a guy pounded on my door asking for a lighter and held up his meth pipe in my peephole. The front desk gal did book a stay for me at one of their sister hotels nearby but this whole ordeal was unacceptable. The GM/owner of this building should shut down the motel until they have repaired all things that need to be repaired/replaced, Starting with the outside security locks first. As a solo female traveler, I did not feel safe here and would recommend anyone who's looking to stay here to spend a few extra dollars and book somewhere else. As a GM/owner, you should be ashamed of yourselves for allowing people to stay here despite knowing the condition your motel is in.

Convenient off the highway and cheap

The only 2 bath towels, no wash cloths, no hand towels. Hair in tub. Alarm kept going off in the middle of the night. The TV was messed up. No elevator, our room was on the 3rd floor.

Friendly staff nice room.

Water was leaking in the floor and the towels were dirty

not clean at all. Exterior doors dont lock. Room door safety latch dont work. Nasty place