I M Hotel by Timberlake

Hotels
8.5 (741 reviews)
1702 South Pokegama Avenue , Grand Rapids , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good breakfast selection
Cons:
Noise issues
Dirty appliances
Lack of certain amenities

Categories

Cleanliness
7.83
Several reviews mention cleanliness, though some described issues with dirty items.
Service
9.3
Positive sentiments about staff, especially Aaron at the front desk.
Location
8.84
Good location mentioned in multiple reviews.
Room Quality
7.79
Comments on comfort but issues with noise and some appliances.
Amenities
8.32
Amenities were generally agreeable, but some were unavailable or empty.
Value for Money
8.78
Overall value is appreciated, though some consider prices steep.
Food and Beverage
8.33
Breakfast selection was positively highlighted while coffee quality was criticized.
Overall Experience
8.8
Overall experience is good with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Modern Comforts and Convenient Services

Located in Grand Rapids, I M Hotel by Timberlake offers a comfortable stay with air-conditioned rooms featuring free WiFi and a private bathroom. Guests can relax in the shared lounge or utilize the concierge service during their stay.

Entertainment and Relaxation

Each room at I M Hotel includes a desk, a seating area, and a flat-screen TV with cable channels. The hotel's proximity to outdoor activities like hiking and cycling ensures a fulfilling stay for guests seeking adventure.

Additional Amenities

The hotel provides ironing facilities, free private parking, a business centre, and a 24-hour front desk for utmost convenience. With the Chisholm-Hibbing Airport nearby, traveling to and from the hotel is a breeze.

Book your stay at I M Hotel by Timberlake for a memorable experience in Grand Rapids!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Location

Guest Reviews

8.5
Based on 741 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
J
Johnnie solo_traveller us
7
Affordable, decent choice
Pros:

Room 117. tv large. Had fridge & microwave. Good a/c. Individual shampoo, etc always a plus. Good bed & linens. Had low-fat yogurt. Hardboiled eggs (pre peeled) offered - a good option for those of us lactose intolerant.

Cons:

Room 117. Desk & sink slightly smaller than most. fridge has a freezer but didn't freeze my icepacks. Wifi a bit slow. Hot Bfast option was a egg muffin with sausage & cheese premade sandwich (at 8am there were 4 left), country gravy (for what? Bread?), instant oatmeal versus pre-made. Milk - couldn't tell if it was 2% or whole. 1% would have been preferred. If there was fruit it was gone?

2026-07-25 via Nuitee
L
Lisa solo_traveller us
8
Pros:

Quite

2026-07-25 via Nuitee
M
Milton couple nz
8
A pleasant stay for one night. Additional nights would have been fine too.
Pros:

Easy (early) check-in, very friendly staff. Rooms were a good size with all of the usual offerings. Plenty of room to park our bicycles in the room.

Cons:

Footfalls of guests pacing in the rooms above (we did request a ground floor room so that’s on us)

2026-07-22 via Nuitee
S
Stephen solo_traveller au
7
2026-07-21 via Nuitee
J
jon couple us
7
was good
Pros:

ok

Cons:

allow pets

2026-07-20 via Nuitee
E
Eugene couple us
9
The IM Timberlake is an outstanding place to stay. The front desk personnel were extremely helpful.
Pros:

Location, Staff were extremely helpful.

Cons:

Nothing

2026-07-19 via Nuitee
A
Amanda family_with_children us
10
2026-07-19 via Nuitee
L
Linda couple us
8
Nice place to stay. I would stay again if passing through.
Pros:

Location, easy to get to. Very quiet

Cons:

The carpet was soiled ( sure from dog). I also am traveling with a pet.

2026-07-18 via Nuitee
B
Brenda couple us
4
Unsatisfactory and noisy.
Pros:

The room was fairly clean and looked like it did when I booked.

Cons:

The door to enter the room stuck so hard my husband had to shove it open with his body. The noise level kept us from Getting any sleep. Breakfast was poor compared to other places similar in cost.

2026-07-18 via Nuitee
M
Michael solo_traveller us
9
Great.
Pros:

This is my third year staying at the hotel for the timberman triathlon and I enjoy my stay every time. My only issue with this year is that on Saturday morning there was no hot water, which was a little disappointing, but wasn't a huge issue for me. (I assume there was some mechanical issue that was out of the hotel's control)

2026-07-15 via Nuitee
J
Julie family_with_children us
10
It was a great stay
Pros:

Excellent

2026-07-14 via Nuitee
A
Angel family_with_children us
8
2026-07-14 via Nuitee
L
Lynn solo_traveller us
4
Poor hotel
Pros:

Easy to park.

Cons:

Room was dirty. We swatted flies, ants in bathroom. Breakfast was until 930. We got there before 9. All food, plates, silverware gone. No attendant came at all. Told the front desk staff, he just ignored me.

2026-07-13 via Nuitee
C
Chuck couple us
9
2026-07-13 via Nuitee
W
Wisniewski couple us
3
Nice hotel unless you want hot water.
Pros:

The room was generally comfortable and the staff was friendly.
Location of the hotel was good and easy to find.

Cons:

There was no hot water during our stay. It was impossible to take a shower since the water was so cold.

2026-07-12 via Nuitee
S
Susan couple us
9
Nice comfortable beds and good breakfast selection.
Pros:

Friendly staff and clean room.

2026-07-07 via Nuitee
R
Richard couple us
7
2026-07-06 via Nuitee
J
Junaideen couple us
8
Enjoyed the short stay
Pros:

Comfortable place with friendly staff

2026-07-05 via Nuitee
H
Hasbargen solo_traveller us
6
Pros:

Close to the jobsite. Breakfast starts 5. Bed was comfortable.

Cons:

Internet was a little slow at times

2026-07-04 via Nuitee
P
Plankers couple us
8
Good location to stay for an evening.
Pros:

The location was good.

Cons:

Breakfast was limited, but coffee was good!

2026-07-03 via Nuitee