Holiday Inn Hotel & Suites Minneapolis-Lakeville by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (274 reviews)
20800 Kenrick Avenue , Lakeville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable stay
Great service, friendly staff
Cons:
Expensive for the room size
Inconsistent experience with management

Categories

Cleanliness
7.89
Mentioned as clean but faced complaints about facilities.
Service
9.36
Positive comments about attentive front staff, except for one negative experience.
Location
8.9
Standard quality for this hotel tier.
Room Quality
7.85
Expensive for the size but mentioned as comfortable.
Amenities
8.88
Pool area great for kids and generally good amenities.
Value for Money
7.34
Considered expensive for room size.
Food and Beverage
8.89
Positive remarks about the restaurant and kids eat free.
Overall Experience
8.86
Mixed experiences, but generally positive with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:51

Property Description

Indulge in Water Park Fun:
Experience the thrill of our on-site indoor water park and unwind in the large hot tub, perfect for a relaxing getaway.

Modern Amenities for Comfort:
Enjoy complimentary Wi-Fi, cable TV, tea/coffee facilities, microwave, and refrigerator in every room. Stay productive with ironing facilities and a work desk at your disposal.

Convenience at Your Fingertips:
Take advantage of our well-equipped fitness center, business center, and on-site restaurant, Rudy's Red Eye Grill, serving delicious steaks and pizzas. Plus, with easy access to popular attractions like Mall of America and the airport, your stay will be both convenient and memorable.

Book your stay at Holiday Inn Hotel & Suites Minneapolis-Lakeville for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 274 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.89
Overall Experience: 8.86
M
Matt solo_traveller us
8
I had good rest at night.
Pros:

Good parking near room.

Cons:

Nothing

2026-08-17 via Nuitee
C
Carol solo_traveller us
10
Winderful atmosphere and great restaurant. Everyone was very kind and helpful. Thank you
Pros:

Everyone was so kind.

Cons:

Nothing. The property was clean and beautiful

2026-08-12 via Nuitee
C
Chelsey family_with_children us
10
Pros:

Our suite was spacious. The staff was friendly and accommodating..especially, John at the front desk! Our kiddos absolutely love the aquatic options, not our first stay and won’t be our last!!

Cons:

No complaints here.

2026-08-11 via Nuitee
S
Sebastian solo_traveller us
9
2026-07-22 via Nuitee
F
Fors family_with_children us
10
2026-07-17 via Nuitee
T
Tanya couple us
10
We will stay here again if we return to this event we attended
Pros:

The hotel was clean, staff was pleasant, close and convenient to where we needed to be every day

Cons:

The hotel needs to have a free breakfast available for the price, beds were a little to soft for our liking 😊 bathrooms were a little bit smaller than normal

2026-07-13 via Nuitee
W
William family_with_children us
9
2026-07-02 via Nuitee
A
Amanda family_with_children us
10
Pros:

We loved the waterpark. The rooms were nice, as expected.

2026-06-25 via Nuitee
C
Clare family_with_children us
9
If we’re in the area again, we’ll be staying there again.
Pros:

Friendly and helpful staff that was available if we needed anything. Great pool and nice to have a restaurant attached for meals.

2026-06-22 via Nuitee
J
Jeanne couple us
7
Room layout could be better
Pros:

Great breakfast j hi

Cons:

No smart TV

2026-06-20 via Nuitee
M
Michael couple us
10
2026-06-19 via Nuitee
J
Julie solo_traveller us
8
2026-06-14 via Nuitee
D
David solo_traveller us
1
Pros:

The food wasn't too bad and that was next to the motel the staff was really bad the staff was really bad

Cons:

The staff was really bad

2026-06-10 via Nuitee
S
Stephen solo_traveller us
9
Pros:

Pool was great. Staff was friendly.

Cons:

There was a used wash rag in bathroom on railing of shower curtain. Staff never restocked towels or rags while we were there. We had to go and ask for more towels and rags.

2026-06-06 via Nuitee
B
Bridget couple us
10
2026-05-22 via Nuitee
L
Linda family_with_children us
10
I'll be back!
Pros:

The front desk guys were wearing suits. Very professional!

Cons:

Kids running up and down the hallway at 1 am. keeping us awake

2026-05-20 via Nuitee
R
Rick solo_traveller us
7
Pros:

buffet was okay, could of had a better variety

2026-05-04 via Nuitee
A
ashley solo_traveller us
8
2026-05-03 via Nuitee
N
Nicole family_with_children us
10
2026-04-13 via Nuitee
R
Roneker family_with_children us
10
2026-04-06 via Nuitee