Holiday Inn Hotel & Suites Minneapolis-Lakeville by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (252 reviews)
20800 Kenrick Avenue , Lakeville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable stay
Great service, friendly staff
Cons:
Expensive for the room size
Inconsistent experience with management

Categories

Cleanliness
7.89
Mentioned as clean but faced complaints about facilities.
Service
9.36
Positive comments about attentive front staff, except for one negative experience.
Location
8.9
Standard quality for this hotel tier.
Room Quality
7.85
Expensive for the size but mentioned as comfortable.
Amenities
8.88
Pool area great for kids and generally good amenities.
Value for Money
7.34
Considered expensive for room size.
Food and Beverage
8.89
Positive remarks about the restaurant and kids eat free.
Overall Experience
8.86
Mixed experiences, but generally positive with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:51

Property Description

Indulge in Water Park Fun:
Experience the thrill of our on-site indoor water park and unwind in the large hot tub, perfect for a relaxing getaway.

Modern Amenities for Comfort:
Enjoy complimentary Wi-Fi, cable TV, tea/coffee facilities, microwave, and refrigerator in every room. Stay productive with ironing facilities and a work desk at your disposal.

Convenience at Your Fingertips:
Take advantage of our well-equipped fitness center, business center, and on-site restaurant, Rudy's Red Eye Grill, serving delicious steaks and pizzas. Plus, with easy access to popular attractions like Mall of America and the airport, your stay will be both convenient and memorable.

Book your stay at Holiday Inn Hotel & Suites Minneapolis-Lakeville for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 252 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.89
Overall Experience: 8.86
N
Nicole • family_with_children • us
10
2026-04-13 • via Nuitee
R
Roneker • family_with_children • us
10
2026-04-06 • via Nuitee
R
Richard • couple • us
10
Pros:

My kids love the water park

Cons:

The Water park

2026-03-25 • via Nuitee
B
Bokken • family_with_children • us
9
2026-03-22 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-03-13 • via Nuitee
G
Gabrielle • couple • us
9
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-06 • via Nuitee
N
Nick • family_with_children • us
10
Skipped family Thanksgiving and went swimming
Pros:

Close and clean

Cons:

N/A

2025-12-02 • via Nuitee
L
Laura • family_with_children • us
8
2025-11-13 • via Nuitee
T
Tyler • family_with_children • us
10
Great Stay!
Pros:

I loved our stay! Very thoughtful front staff. Felicia was very attentive in the pool room. The restaurant attached to the hotel was also great the staff and food!

Cons:

That we couldn't stay longer!

2025-11-12 • via Nuitee
J
Javier • family_with_children • us
10
2025-10-30 • via Nuitee
D
Debra • couple • us
9
Wedding
Pros:

It was clean and comfortable.

Cons:

Very expensive for the size of the room.

2025-10-19 • via Nuitee
S
Scott • partner
10
Pros:

Friendly staff

2025-10-11 • via Nuitee
D
Daniel
6
Pros:

Nothing special. It was a clean, comfortable stay.

2025-10-09 • via Nuitee
K
Kathy
10
Pros:

Very restful and clean!

2025-10-09 • via Nuitee
J
Jasmine • family_with_children • us
6
2025-10-06 • via Nuitee
S
Sven-Christian • family_with_children
10
Pros:

Excellent pool area, also for smaller kids. The staff was friendly, and the breakfast was one of the better ones we had in the USA.

2025-10-03 • via Nuitee
S
Shirley • family_with_children • us
8
2025-10-02 • via Nuitee
M
Michelle
10
Pros:

the staff and management went out of their way to keep us happy.

2025-10-01 • via Nuitee
K
Kristy • family
10
Pros:

We loved the pool but some of the kiddie pool poles were rusted and out of date

2025-09-28 • via Nuitee