Bison Plains Lodge

Breakfast only have a few sweet options and generally not good. The boiled egg is refrigerated (well they boiled the night before). I would prefer a hot/warm egg or scramble egg. They should have more savory options since cold boiled egg is the only savory option.

Wifi is too bad, and I couldn't connect at all.

The bed was uncomfortable; sort of leaned one direction. The breakfast left a lot to be desired, so I usually ate out at a coffee shop.

Really need to fix things that are falling apart (bathroom flooring coming up, tissue box hanging out of the wall). I really did not like the entrance to the building. It gave me a very unsafe feeling.

Walking into the reception area. There was no one at the desk. And when using the phone to contact them to come down, it took a long time before someone showed up.

Then, there was the matter of the smell of marijuana that wafted throughout the hallway. When I brought it up to the person who finally showed up at the reception desk that about the smell, he made it seem like he didn't know what I was talking about after. Just looking at him and saying, really then he knew what I was talking about. Back at all. Now when checking out and someone else was checking in, nobody came down for a long time. Customer service is at an all time low

At least for the rest of my stay.I did not smell it...much. it was the residual

When I got to my room, the first thing I noticed is that the dead bolt didn't even work. The bed was very hard, so it made sleeping difficult. After being put into a different room, the bed was worse.

It's an older style motel, but they are trying to update it.

Wall heater

The air conditioner was so loud, but when it was going, at least I couldn’t hear every foot fall of the suite above. The bed was way too soft for my liking.

We didn't like not being able to watch TV. The whole reason we stayed was to avoid driving home during the night and be able to watch the 8am Vikings game. The lady called and tried for an hour to get it up and running but we already missed the first half of the game so we just left. When people reserve a room, they look at what's included. If something isn't working, honesty up-front would be appreciated. I would have rather taken my business elsewhere.

There was only one inconvenience that stuck out to me this time around. The door handle to my room was hard to open and I had to get staff to help me out at first with getting into the room. I tried getting out the next morning and had a hard time with the door handle once again, but eventually figured it out and got it open. I also think the motel might be short staffed, as there are signs thanking costumers for their patience, listed instructions as to dial a certain set of numbers on desk phone for immediate assistance, reassurance that staff will be available as soon as possible, thanking costumers for their patience and understanding, along with a noted apology for any inconveniences caused by waiting at times for a staff member to get back up into the front office desk.