Super Inn

Hotels
Independent
6.3 (101 reviews)
Alexander Spring Rd, 100 , Carlisle , US

Pets allowed

Facilities

Free breakfast
24-hour front desk
Continental breakfast
Elevator
ATM/banking
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
RV, bus, truck parking
See all facilities

Review Highlights

Cons:
Unmet reservations
Poor service
Lack of amenities
Inconvenient location due to construction

Categories

Cleanliness
2.5
Cleanliness was a major concern for guests with multiple complaints.
Service
4
Guests expressed dissatisfaction with the service, citing issues with honoring reservations and lack of assistance.
Location
5
Due to construction, the hotel's location was inconvenient for guests requiring them to find alternative accommodations.
Room Quality
2
Room quality received negative feedback due to unmet reservations and construction-related issues.
Amenities
2
Guests were dissatisfied with the lack of amenities due to the ongoing construction.
Value for Money
3
Many guests felt that the value for money was poor, especially considering unmet reservations and limited services.
Food and Beverage
5
Since the reservation was not honored, guests did not have access to food and beverage services at the hotel.
Overall Experience
3.1
The overall experience was negative due to unmet reservations, poor service, and lack of amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 16:38

Property Description

Convenient Amenities
Make use of convenient amenities such as wireless internet access (surcharge), a television in a common area, and a vending machine.

Complimentary Breakfast
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Featured Amenities
Featured amenities include wired internet access (surcharge), a 24-hour front desk, and multilingual staff. Free self-parking is available onsite.

Located in Carlisle, Super Inn is within a 5-minute drive of Letort Spring Run and Penn State Dickinson Law. This hotel is 1.3 mi (2.1 km) from Dickinson College and 1.8 mi (2.9 km) from Georgie Lou's Retro Candy & Gifts. Experience convenience and comfort during your stay. Book now for a memorable experience!

Important information:

* Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
* Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

See all policies

Location

Guest Reviews

6.3
Based on 101 reviews
Cleanliness: 2.5
Service: 4
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3.1
T
Thomas
2
Pros:

Hotel was under construction. They did not honor my reservation. Had to find a room elsewhere.

2025-03-16 via Nuitee
V
Verified traveler
4
Not clean
Pros:

Staff were very nice. Rooms arent clean though.

2024-12-16 via Nuitee
J
Jomar
10
Pros:

Good one

2024-09-29 via Nuitee
S
Swapnil
4
Pros:

It is okay if you want to pass the night somehow. Internet is extremely bad and the quality of bed isn't good either.

2024-09-11 via Nuitee
J
Jefferson
10
Pros:

Nice place quite place to for sleeping

2024-09-07 via Nuitee
A
Alejandro partner
2
Pros:

Dirty

2024-09-05 via Nuitee
P
Pacifique
10
Pros:

Excellent

2024-08-27 via Nuitee
D
DAVID
8
Pros:

staff was very helpful

2024-08-25 via Nuitee
J
JOHN
4
Pros:

Would not recommend.

2024-08-25 via Nuitee
M
Mario partner
6
Pros:

It was dated, but good enough!

2024-08-24 via Nuitee
D
Draven
2
Pros:

Terrible budget hotel. worst one ive ever stayed in. cold showers, dirty rooms, ashtrays in walls, cigarette smell lingered through the entire place. it appeared that the family of the desk clerk all met up for dinner in the lounge area of the hotel around 7 or 8 pm

2024-08-05 via Nuitee
A
Amanda family_with_children
2
Pros:

Immediately upon entry, we were accosted by cigarette smoke and incense. There were guests camped out in the parking lot. Despite reserving a non smoking room, the smell was intolerable. The beds were dirty and stained. Guests in other rooms were screaming and rowdy. I was staying here with my 3 year old child and felt unsafe. When I expressed my concerns to the staff, their response was to laugh and tell me I was being ridiculous. I did, after much arguing, get my refund and was able to leave. I will not be staying at this Super 8 location, or any Super 8, in the future.

2024-08-01 via Nuitee
J
James
2
Just not worth it.
Pros:

Took a chance as this hotel was one of the few close to the event location, but you get what you pay for. Hotel has listed free breakfast. Home made blueberry muffins and coffee is not breakfast. They claim it cause of COVID protocol, but this is the 1st hotel / motel that we had maid service since COVID. They came into the room made the bed , restock the bathroom with fresh towels, took out the trash. Coffee machine and cups in the room but no coffee packs. A/C unit had only 1 speed HIGH.
Bathroom no stopper in the sink or tub. Asked for shower chair as I'm a disabled vet was told we do not have one. I'm a disabled vet missing my lower leg below the knee. We will not be staying here next year.
This building is very dated. I can't tell you the last time I saw an ashtray built into the wall. Plus they spray the hallway with an odor eater, so it has this dry musty smell.
AS I STATED ONLY GOOD THING WAS IT WAS NEAR THE EVENT LOCATION THAT BOUGHT US INTO TOWN

2024-07-29 via Nuitee
R
Rebecca family
6
Pros:

The property is old and is in need of paint, new carpets, and replacement of fixtures. The door latch did not work properly and we were charged far too much for the quality of the hotel. Saying that, the staff was very curteous and the sheets were clean. We saw no insects and felt secure in our stay. I know the price was increased because of a car show, but it should not have been. This is just an example of price goudging and is unfair to the public.

2024-06-29 via Nuitee
V
Verified traveler
2
Not Clean Room & Lobby
Pros:

The room smelled like smoke even though it was a smoke-free room. The microwave was dirty. The furniture had stains as well as the bed spread. The lobby was not clean as well. My employee was uncomfortable staying there and decided to leave and reserve a room at a different hotel.

2024-06-27 via Nuitee
P
Phoebe partner
10
Pros:

It’s very convenient to stores and food places

2024-06-24 via Nuitee
J
Joe
4
Pros:

Not very clean all around. Bathroom dirty. Broken facet, broken toilet flush handle. NO hot water in the shower. Shower drain clogged. Carpet dirty.
…. This was a last minute booking, so didn’t have much choice.

2024-06-22 via Nuitee
T
tinisha
2
NOT WORTH YOUR MONEY.
Pros:

It was gross to say the least. The hotel elevator smelled like dirty something. When we got there to check-in after ALREADY paying they informed me I had to give them 50$ cash to hold until I leave, and it's hotel policy however they didn't make the other people checking in pay anything so I don't know what that was about. And they never even answered me when I asked. There ice machine is broken, they didn't give you coffee pack or soap or ANYTHING. The bed had stains all over it. The only positive thing I can say is we paid for the suite so the room was actually pretty big. But other than that I will NEVER spend money there again. It didn't even feel like I was staying in a hotel. It didn't feel good staying there or coming back after doing day trips. It was just all together bad.

2024-06-16 via Nuitee
M
mary
10
Pros:

perfect room, but noisy from the highway

2024-06-09 via Nuitee
M
Michael
8
Pros:

It would have been nice if the ice machine had been working.

2024-05-31 via Nuitee