City Centre Inn at Newport News

Hotels
OYO Rooms
5.5 (350 reviews)
945 J Clyde Morris Boulevard , Newport News , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty accommodations
Uncomfortable room conditions
Lack of amenities

Categories

Cleanliness
3.21
Numerous reviews highlighted issues with dirtiness and lack of cleanliness in rooms.
Service
8.18
Some positive mentions of the staff being friendly and helpful.
Location
7.22
Location received mixed reviews; some found it convenient, while others felt unsafe.
Room Quality
4.17
Several comments on poor room conditions, uncomfortable beds, and outdated furnishings.
Amenities
5.2
Lack of necessary amenities like trash cans, clean towels, and operational devices noted.
Value for Money
6.16
Many felt the experience did not match the cost.
Food and Beverage
6.71
Not mentioned; assumed to be standard quality for this hotel tier.
Overall Experience
3.18
Multiple reviews indicated a very negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 14:05

Property Description

Convenient Location
Located just a stone's throw away from Newport Square Shopping Center, Quality Inn - Newport News offers easy access to shopping and dining options. With Newport News-Williamsburg International Airport a short drive away, traveling to and from the hotel is a breeze.

Comfortable Accommodations
Each room at Quality Inn - Newport News is thoughtfully equipped with modern amenities such as free Wi-Fi, cable TV, a work desk, and a coffee maker. The inclusion of a hairdryer adds an extra touch of convenience for guests looking to freshen up after a long day of travel or exploration.

Convenient Services
Guests can take advantage of the on-site guest laundry services, ensuring that their stay is as comfortable and stress-free as possible. Whether it's a business trip or a leisurely getaway, Quality Inn - Newport News caters to all your needs.

Ready to experience convenience and comfort at Quality Inn - Newport News? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

5.5
Based on 350 reviews
Cleanliness: 3.21
Service: 8.18
Location: 7.22
Room Quality: 4.17
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 6.71
Overall Experience: 3.18
C
Carol solo_traveller us
2
Pros:

Location

Cons:

Dirty linen, room was not cleaned the 4 nights we stayed

2026-08-24 via Nuitee
L
LaTasha solo_traveller us
1
2026-08-13 via Nuitee
M
Mya couple us
3
2026-07-23 via Nuitee
B
Breonna couple us
1
2026-07-09 via Nuitee
K
Knoata couple us
5
Never again
Pros:

I didn't like anything at!

Cons:

People were living there. Too much hanging out in the hallways. Way overly priced.

2026-07-06 via Nuitee
M
Marcia solo_traveller us
1
Pros:

No me gustó para nada ni siquiera desempaqué mis cosas, no pude quedarme a dormir. Practicamente entramos y en 2 minutos volvimos a salir

Cons:

Apestaba a marihuana , fui con mi familia y no pudimos quedarnos por lo mal que oliá nuestea habitación. No pedimos que nos la cambiaran porque supusimos que todas tenian mal olor porque habia gente fumando por todos lados

2026-07-06 via Nuitee
C
Christie couple us
8
2026-06-30 via Nuitee
F
Francis-miles solo_traveller us
1
Horrible place to stay.
Cons:

When arriving there were people hanging out. The pictures on line are not what the room looks like. The bathroom had no shower curtain. When i inquired they proceeded to hand me a stained curtain and stated that I would have to hang ot myself. The one chair in the room was broken. The cuttains had holes and were ripped. The also was a half roll of toilet paper and i had to request a roll which was handed to me through an opening. The entire hotel smelled. . The sheets were stained. The microwave was filthy. I took pictures of the room. I am so disappointed. I feel I deserve a refund for false advertising. Establishments should have to submit yearly pictures.

2026-06-28 via Nuitee
K
Kaycee couple us
1
2026-06-25 via Nuitee
J
Joslyn solo_traveller us
1
2026-06-22 via Nuitee
A
Anthony solo_traveller us
1
Pros:

I didn't like anything it looked like a crack hotel

Cons:

Sheets towels dirty bed had used items under it just very nasty

2026-06-19 via Nuitee
V
Vanessa solo_traveller us
4
Pros:

Location and price are fine

Cons:

Room did not look like images on site, they originally couldn't find my reservation, then had to make sure a room was ready for me after showing my booking receipt. It's an extended stay place so there were people who were "living" there loitering in the hallways, drama of people running up and down the hallway banging on doors for help

2026-06-16 via Nuitee
J
Joyce couple us
5
2026-06-15 via Nuitee
J
Joyce couple us
4
2026-06-15 via Nuitee
J
Joyce couple us
5
2026-06-15 via Nuitee
D
Diontae couple us
1
2026-06-15 via Nuitee
J
jermont family_with_children us
1
2026-06-14 via Nuitee
A
Abdullah solo_traveller us
4
Pros:

No smoking room had burns in the bed spread!

Cons:

Cigarettes burn in the bed!

2026-06-11 via Nuitee
M
Monica couple us
10
2026-06-10 via Nuitee
C
Cheyenne solo_traveller us
1
2026-06-10 via Nuitee