City Centre Inn at Newport News

Hotels
•
OYO Rooms
5.5 (350 reviews)
945 J Clyde Morris Boulevard , Newport News , US
+1 757-595-8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty accommodations
Uncomfortable room conditions
Lack of amenities

Categories

Cleanliness
3.21
Numerous reviews highlighted issues with dirtiness and lack of cleanliness in rooms.
Service
8.18
Some positive mentions of the staff being friendly and helpful.
Location
7.22
Location received mixed reviews; some found it convenient, while others felt unsafe.
Room Quality
4.17
Several comments on poor room conditions, uncomfortable beds, and outdated furnishings.
Amenities
5.2
Lack of necessary amenities like trash cans, clean towels, and operational devices noted.
Value for Money
6.16
Many felt the experience did not match the cost.
Food and Beverage
6.71
Not mentioned; assumed to be standard quality for this hotel tier.
Overall Experience
3.18
Multiple reviews indicated a very negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 14:05

Property Description

Convenient Location
Located just a stone's throw away from Newport Square Shopping Center, Quality Inn - Newport News offers easy access to shopping and dining options. With Newport News-Williamsburg International Airport a short drive away, traveling to and from the hotel is a breeze.

Comfortable Accommodations
Each room at Quality Inn - Newport News is thoughtfully equipped with modern amenities such as free Wi-Fi, cable TV, a work desk, and a coffee maker. The inclusion of a hairdryer adds an extra touch of convenience for guests looking to freshen up after a long day of travel or exploration.

Convenient Services
Guests can take advantage of the on-site guest laundry services, ensuring that their stay is as comfortable and stress-free as possible. Whether it's a business trip or a leisurely getaway, Quality Inn - Newport News caters to all your needs.

Ready to experience convenience and comfort at Quality Inn - Newport News? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

5.5
Based on 350 reviews
Cleanliness: 3.21
Service: 8.18
Location: 7.22
Room Quality: 4.17
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 6.71
Overall Experience: 3.18
G
George • family_with_children • us
1
One word terrible
Pros:

Disgusting rooms. Left, Couldn’t even start the whole night. For not being a smoking room the rooms sure smelled like it

Cons:

Nothing

2026-10-26 • via Nuitee
J
Jessica • couple • us
1
It was a horrible stay, never coming back.
Pros:

Nothing at all

Cons:

Roaches crawling on the wall and in the bathroom
Dirty towels and sheets
Broken A.C
Broken Ice Machine

2026-10-20 • via Nuitee
K
Krystal • solo_traveller • us
1
2026-10-17 • via Nuitee
I
Izara • family_with_children • us
1
2026-10-16 • via Nuitee
J
John • couple • us
9
2026-10-13 • via Nuitee
S
Shikita • solo_traveller • us
1
Horrible
Pros:

Nothing this place is horrible! The rooms stink people up all night !

Cons:

The bed was small not a king bed the pictures they show are not how it looks mirror laying by the wall two of them one had a crack on it

2026-10-12 • via Nuitee
S
Skylar • couple • us
1
Terrible.
Pros:

It was close to everything.

Cons:

Where do I start? Tweaker geographic. Room was not cleaned. Bowl left in the microwave. Trash everywhere. Hair all in the tub. I booked a king bed and got a full instead that was sunken in. Staff was rude, ignored me to finish watching his videos. Did not feel safe with all the movement in the halls all times of the night and day. Couldn’t use the shower because of mold growing around the drain stopper in the tub. Room wasn’t cleaned so I won’t bout to use the towels. Pay for exactly what you get.

2026-09-06 • via Nuitee
C
Carol • solo_traveller • us
2
Pros:

Location

Cons:

Dirty linen, room was not cleaned the 4 nights we stayed

2026-08-24 • via Nuitee
L
LaTasha • solo_traveller • us
1
2026-08-13 • via Nuitee
M
Mya • couple • us
3
2026-07-23 • via Nuitee
B
Breonna • couple • us
1
2026-07-09 • via Nuitee
M
Marcia • solo_traveller • us
1
Pros:

No me gustó para nada ni siquiera desempaqué mis cosas, no pude quedarme a dormir. Practicamente entramos y en 2 minutos volvimos a salir

Cons:

Apestaba a marihuana , fui con mi familia y no pudimos quedarnos por lo mal que oliá nuestea habitación. No pedimos que nos la cambiaran porque supusimos que todas tenian mal olor porque habia gente fumando por todos lados

2026-07-06 • via Nuitee
K
Knoata • couple • us
5
Never again
Pros:

I didn't like anything at!

Cons:

People were living there. Too much hanging out in the hallways. Way overly priced.

2026-07-06 • via Nuitee
C
Christie • couple • us
8
2026-06-30 • via Nuitee
F
Francis-miles • solo_traveller • us
1
Horrible place to stay.
Cons:

When arriving there were people hanging out. The pictures on line are not what the room looks like. The bathroom had no shower curtain. When i inquired they proceeded to hand me a stained curtain and stated that I would have to hang ot myself. The one chair in the room was broken. The cuttains had holes and were ripped. The also was a half roll of toilet paper and i had to request a roll which was handed to me through an opening. The entire hotel smelled. . The sheets were stained. The microwave was filthy. I took pictures of the room. I am so disappointed. I feel I deserve a refund for false advertising. Establishments should have to submit yearly pictures.

2026-06-28 • via Nuitee
K
Kaycee • couple • us
1
2026-06-25 • via Nuitee
J
Joslyn • solo_traveller • us
1
2026-06-22 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

I didn't like anything it looked like a crack hotel

Cons:

Sheets towels dirty bed had used items under it just very nasty

2026-06-19 • via Nuitee
V
Vanessa • solo_traveller • us
4
Pros:

Location and price are fine

Cons:

Room did not look like images on site, they originally couldn't find my reservation, then had to make sure a room was ready for me after showing my booking receipt. It's an extended stay place so there were people who were "living" there loitering in the hallways, drama of people running up and down the hallway banging on doors for help

2026-06-16 • via Nuitee
J
Joyce • couple • us
4
2026-06-15 • via Nuitee