Red Roof Inn Norfolk - Portsmouth

Hotels
•
Red Roof Inn
6 (407 reviews)
925 London Blvd , Portsmouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean staff
Convenient location
Cons:
Unclean conditions
Maintenance issues

Categories

Cleanliness
4.71
Several reviews mentioned issues such as mold, smoke smell, and uncleanliness in rooms.
Service
7.68
General satisfaction with the staff despite some operational issues.
Location
6.22
Some reviews mentioned convenient access but also concerns about safety and a sketchy area.
Room Quality
5.17
Mixed sentiments; while some rooms were clean, many reported maintenance issues.
Amenities
5.7
Some complaints about missing ice machines and vending machine issues.
Value for Money
7.16
Many reviews mentioned that the price was reflective of the quality.
Food and Beverage
5.21
Breakfast option was missing, affecting overall satisfaction.
Overall Experience
6.18
General consensus that the experience was average, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:38

Property Description

Convenient Location
Located just 3 miles from central Norfolk, the Red Roof Inn Norfolk - Portsmouth offers easy access to popular attractions such as the Naval Shipyard Museum and NTelos Wireless Pavilion.

Comfortable Accommodations
Each guest room is equipped with a microwave, refrigerator, free Wi-Fi, and cable TV for a convenient stay. The simply-styled rooms with carpeted flooring and wood furnishings provide a cozy atmosphere for guests.

Nearby Dining and Entertainment
Guests can enjoy various dining options within walking distance, including the famous Roger Brown's Restaurant and Sports Bar. Additionally, the Virginia Sports Hall of Fame is just a 5-minute drive away for sports enthusiasts.

Book your stay at the Red Roof Inn Norfolk - Portsmouth for a convenient and comfortable experience.

Important information:

One well-behaved domestic pet (cat or dog) stays free. Pets must be declared upon check-in. Up to 2 pets are allowed per room. The second pet will incur an additional charge of USD 15 per night, not to exceed 7 nights, or a charge of USD 105 per pet per stay will be incurred. Pets must not exceed 36 kg. Please keep your pet on a leash when outside your room. Pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

Guests aged 18 years with a military ID can check-in at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6
Based on 407 reviews
Cleanliness: 4.71
Service: 7.68
Location: 6.22
Room Quality: 5.17
Amenities: 5.7
Value for Money: 7.16
Food and Beverage: 5.21
Overall Experience: 6.18
M
Monique • couple • us
5
I didn’t receive my 50 dollar deposit back either
Pros:

Nice people

Cons:

Look nothing like the pictures and need to update room

2026-06-13 • via Nuitee
H
Houssemeddine • solo_traveller • us
1
Bad experience
2026-06-11 • via Nuitee
H
Houssemeddine • couple • us
1
Bad experience
Cons:

This hotel will do its best to make your stay stressful and exhausting. I booked a room for me and my friend, provided my ID, and signed all the required confirmation documents. My friend also presented his own ID , and everything was properly verified.

However, when I tried to leave the hotel to buy a few items do my work , the front desk guy named “Max” told me that I was not allowed to leave the room and that if I did, my friend must check out !!!? . This was completely unreasonable and highly unprofessional. We had complied with all of the hotel’s requirements, yet we were treated as if we had done something wrong.

The entire experience was frustrating and unpleasant due to the poor treatment and lack of respect shown to guests. If you are looking for a comfortable and hassle-free stay, I recommend choosing another hotel.

2026-06-11 • via Nuitee
L
Lakita • solo_traveller • us
1
2026-06-09 • via Nuitee
S
Shannon • couple • us
1
Horrible
Pros:

Nothing

Cons:

It was dirty. Everything was broken fire alarm wires were hanging in the ceiling so I would say it was unsafe refrigerator was stinky because they had it off. TV didn’t work and it was just overall completely dirty.

2026-06-07 • via Nuitee
T
Temaka Runner • solo_traveller • us
9
2026-06-07 • via Nuitee
K
Kierra • couple • us
10
2026-06-05 • via Nuitee
E
evannatter • solo_traveller • us
3
Cheap but beware
Pros:

The location was decent in regards to being close to area restaurants and attractions but the neighborhood is considered not a good area. The staff was friendly and helpful

Cons:

The room was in bad condition, a hole in the shower ceiling, and the painted tub was peeling. Only 2 pillows per bed. Found a dirty washcloth in the shower. No tissues in the room, the provided wall attached shampoos, hand soaps, etc were empty. The lobby and parking lot reeked of weed but the room did not which was good.

2026-06-04 • via Nuitee
Q
Quenne • solo_traveller • us
7
Pros:

The price was reasonable

Cons:

No microwave in the room. No complimentary breakfast

2026-06-04 • via Nuitee
A
Anglea • couple • us
8
Pros:

Location

Cons:

age

2026-06-01 • via Nuitee
J
Josh • solo_traveller • us
7
Would stay again
Pros:

Room was clean location convenient

2026-05-27 • via Nuitee
P
Pittman • solo_traveller • us
10
2026-05-25 • via Nuitee
G
Georgia • extended_group • us
10
It was nice clean and convenient for the location that I was going to.
Pros:

It was clean and comfortable.

Cons:

The front desk staff not so friendly.

2026-05-25 • via Nuitee
D
deborah • family_with_children • us
9
Lo esperado
Pros:

Era lo esperado

Cons:

Cuando entramos a la habitación había olor a humedad, luego de media hora de encendido el a/c se calmó un poco

2026-05-22 • via Nuitee
C
Christopher • solo_traveller • us
5
2026-05-20 • via Nuitee
S
Scott • couple • us
5
A place to sleep if you’re in a pinch.
Pros:

The staff was friendly

Cons:

It’s not in the best area. It’s somewhere to lay your head for the night and take off in the morning. It would just help a bit if the walls were wiped down and the dust is wiped off the headboards, or you didn’t have to question whether you should wear socks or shoes when you walk around.

2026-05-17 • via Nuitee
S
Scott • solo_traveller • us
10
2026-05-05 • via Nuitee
Q
Quron • couple • us
4
2026-04-18 • via Nuitee
M
Maurice • couple • us
10
2026-04-09 • via Nuitee
B
Brenda • family_with_children • us
7
Pros:

The proximity of a beautiful church that's my parish away from home.

Cons:

The room was a bit small, but very clean

2026-04-07 • via Nuitee