Super 8 by Wyndham Missoula/Brooks Street

Hotels
•
Super 8
5.6 (397 reviews)
3901 Brooks Street , Missoula , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Staff often described as friendly/accommodating
Convenient location for road trips and events
Some rooms reported as clean/comfortable
Hotel undergoing remodeling/upgrades (reported)
Cons:
Widespread cleanliness issues (stains, mold, dirty hallways)
Broken/bad mattress and room fixtures
Amenities unreliable (ice machine, laundry, phone)
Smoking allowed inside / pervasive bad smells
Security concerns (outside door not securing)
Depleted/limited breakfast and poor value

Categories

Cleanliness
2.5
Multiple guests reported filthy rooms and common areas: stains on sheets and carpet, mildew/mold in bathroom, dirty hallways/stairs, smoking allowed indoors and pervasive bad smells — overall very poor cleanliness.
Service
8.5
Service was frequently described as friendly and accommodating (several mentions of helpful desk staff and a young clerk trying her best under pressure), though understaffing led to delays; overall staff effort was a clear positive.
Location
8.5
Location is convenient for road trips and events (easy stop on long drives), but is near a busy highway and can be negatively impacted during large events (higher prices, crowded).
Room Quality
3.5
Rooms had significant issues: broken-down mattress, stained sheets, damaged mats (trip hazard), shower/fixtures problems and poor room upkeep — inconsistent and below expectations.
Amenities
4
Amenities were unreliable: ice machine leaking/out of service, laundry down and sent off-site, nonworking room phone, limited supplies (no alarm clock, missing hangers) — usable but inconsistent.
Value for Money
3.2
Several guests felt it was overpriced for the condition (higher prices during events) and noted depleted breakfast and facility issues that lowered perceived value.
Food and Beverage
6.6
Continental breakfast was limited/depleted at times, but some guests found it 'better than expected' and one reviewer called it the best part — modestly positive overall.
Overall Experience
8
Mixed overall: while many had very negative stays due to cleanliness and facility problems, others found the hotel convenient, staff helpful and beds comfortable for a one-night stop; experiences vary widely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated just 11 km from Missoula International Airport, Super 8 by Wyndham Missoula / Brooks Street offers easy access for travelers. Southgate Mall and the University of Montana are also nearby attractions.

Comfortable Accommodations
Each air-conditioned guest room features a flat-screen cable TV, a small fridge, and a coffee machine for your convenience. Enjoy a restful stay with the provided amenities.

Exceptional Services
Start your day with a complimentary continental breakfast, including delicious waffles and cinnamon rolls. Take advantage of the free Wi-Fi, guest launderette, and 24-hour reception during your stay. Plus, parking for over-sized vehicles is available at no extra cost.

Book your stay at Super 8 by Wyndham Missoula / Brooks Street now for a pleasant and hassle-free experience.

Important information:

Please Note: Dogs are the only pets accepted at the property. Guests bringing pets are subject to a nightly fee per pet. Please contact property for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSO

Location

Guest Reviews

5.6
Based on 397 reviews
Cleanliness: 2.5
Service: 8.5
Location: 8.5
Room Quality: 3.5
Amenities: 4
Value for Money: 3.2
Food and Beverage: 6.6
Overall Experience: 8
M
maritess • couple • us
9
It was very comfortable. Staff were very accommodating.
Pros:

It was accessible, clean and comfy.

2026-10-27 • via Nuitee
T
Tim • solo_traveller • us
3
If I were you I would find a different hotel
Pros:

I really didn’t like anything about this property. It is a very low end hotel

Cons:

Rundown hotel near a busy highway

2026-10-27 • via Nuitee
M
Merry • couple • us
8
2026-10-13 • via Nuitee
C
CLIFFORD • couple • us
8
2026-09-18 • via Nuitee
F
Feleighsha • solo_traveller • us
2
NO NO NO
Pros:

N/A

Cons:

Mattress was so broken down that we were inches off the floor.
Don't take a shower if you are over 5'4".
Creamer was on the counter in a bowl of melting ice. Small carton of half & half, whip cream, and cold foam.
Cleaning staff needs to slow down and check windows, microwave, and wipe down the dresser.
The ice machine was leaking and leaving a puddle in the corner (water damage).
Mats were damaged... tripping hazard.
I felt like I needed to shower again after leaving the facilities.

2026-09-10 • via Nuitee
L
Lavonne • family_with_children • us
5
ok
Pros:

it was ok for the price

Cons:

i cant get a refund

2026-08-28 • via Nuitee
D
diandra • couple • us
1
Disgusting
Pros:

So dirty

Cons:

It smelled so bad. They allow smoking inside. And it just smelled dirty

2026-08-25 • via Nuitee
B
bauer • solo_traveller • us
8
Pros:

There was a jelly roll concert and they were slammed! The laundry was down and they had to take it to the laundry mat, the computer wasn't working so great... but the younger girl that was working front desk was trying her best & very kind. I appreciated even with some frustrated people and not so great circumstances, I believe she did a great job!
I wish I could remember her name!

Cons:

It wasn't the cleanest room, but not horrible.
Also, because of jelly roll (filling up the hotels) the price was high.

2026-08-18 • via Nuitee
H
Hays • solo_traveller • us
5
2026-08-18 • via Nuitee
M
Martin • solo_traveller • dk
10
2026-08-08 • via Nuitee
S
Sherri • couple • us
6
Pros:

Convenient

2026-08-03 • via Nuitee
S
Shelby • solo_traveller • us
8
2026-07-23 • via Nuitee
C
Cam • solo_traveller • us
1
Pros:

Absolutely nothing, this is the worst hotel I have ever stayed in my entire life. I will not recommend this place to anyone. This place needs to be bulldozed to the ground!

Cons:

Everything, filthy. My wife and I stayed 3 nights, the Hall ways and stairs never got vacuumed the whole time we were there, we had a ice bucket in our room and no ice machine for ice, no alarm clock, clothes rack with no hangers, stains on the carpet in the room, mildew and mold on the ceiling in the bathroom, continental breakfast with very few items but was probably the best thing about this place.

2026-07-21 • via Nuitee
K
Kenneth • solo_traveller • us
6
2026-07-21 • via Nuitee
אברהם • solo_traveller • il
10
2026-07-18 • via Nuitee
R
Raymond • solo_traveller • us
8
2026-07-18 • via Nuitee
C
Carrie • solo_traveller • us
5
Pros:

Nice remodeling was taking place, they are trying to upgrade.

Cons:

Door to outside of the bldg by the stairs would not secure.
Some sort of alarm kept going off in the staircase.
The sheets had a stain on them.

2026-07-18 • via Nuitee
T
Teresa • couple • us
5
Ok stay for the most part
Pros:

Nothing

Cons:

Breakfast was pretty depleted no one to fill orclean up area.coffe was cold

2026-07-12 • via Nuitee
V
Venumadhav • family_with_children • us
1
Pros:

Staff

Cons:

It’s dirty, smelly old hotel, water was not draining out in bath tub, to small toilet bowl

2026-07-12 • via Nuitee
S
SommersCouple • solo_traveller • us
1
Yuck!
Pros:

Nothing, it was very over priced for how ghetto it was jept.

Cons:

It was really gross and stinky. The whole hotel stunk, and the rooms. The TV didn't work, there was only one person working and they were not going to help. The attendant was taking calls and not helping customers in the hotel.

2026-07-12 • via Nuitee