Quality Inn Chesapeake - Greenbrier

Hotels
•
Quality Inn
5.1 (355 reviews)
100 Red Cedar Court , Chesapeake , US
+1 757-547-8880

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Convenient location (next to freeway, parking)
Some guests found rooms comfortable and quiet
Good for travelers heading north (convenient stop)
Affordable price noted by some
Easy check-in reported by a few guests
Cons:
Rooms frequently dirty (hair, stains, trash)
Rude or unhelpful staff; at least one double charge reported
Poor breakfast: understocked and low quality
Broken/non-working TVs and other maintenance issues
Security/noise problems (guests keeping doors ajar, loud music)
Mold/odor in rooms, loose fixtures, exposed wiring reported

Categories

Cleanliness
2
Consistently negative in reviews: dirty rooms, hair in showers and sheets, stains, trash on stairs/parking — frequent cleanliness failures.
Service
6.5
Mixed feedback: several reports of rude staff/manager and being charged twice, and slow or dismissive responses; however some guests noted an easy check-in and that staff eventually provided towels or assistance when requested.
Location
10
Consistently positive: convenient location next to the freeway and shared parking with nearby restaurants; repeatedly noted as a travel-friendly site.
Room Quality
3
Multiple room problems reported: non-working TVs, musty/mold smells, loose faucets, doors that didn't lock/close, stains on sheets and general poor maintenance.
Amenities
3.5
Poorly maintained or unreliable: broken TV equipment, limited/no room service, initial lack of towels/toilet paper for some guests and other basic amenity failures.
Value for Money
6
Mixed: some guests called it good value for a low price, but many felt cleanliness, service and amenities did not justify the cost — overall slightly above neutral due to low rates for budget travelers.
Food and Beverage
2.5
Negative: breakfast repeatedly described as understocked and low quality (only white bread, sugary cereal, decrepit fruit), lukewarm coffee and little protein choice.
Overall Experience
7.3
Overall mixed-to-poor because cleanliness, security/noise and service issues dominated many stays; however convenient location and occasional comfortable rooms led some budget travelers to consider the stay acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location in Chesapeake
Located in the heart of Chesapeake, Virginia, Quality Inn offers easy access to top attractions like Virginia Air and Space Museum and Greenbrier Mall.

Comfortable Accommodations
Featuring newly renovated rooms with plush bedding and modern amenities such as free Wi-Fi, guests can relax and unwind in style.

Convenient Amenities
Enjoy a complimentary hot breakfast at Q Corner Café, access to an exercise room, and pet-friendly accommodations with ample parking options.

Book your stay at Quality Inn Chesapeake for a memorable and hassle-free experience!

Important information:

Guest must be 21 years of age or older to check in.

Should the method of payment decline, the property reserves the right to cancel the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.1
Based on 355 reviews
Cleanliness: 2
Service: 6.5
Location: 10
Room Quality: 3
Amenities: 3.5
Value for Money: 6
Food and Beverage: 2.5
Overall Experience: 7.3
G
Gary • couple • us
4
Never again
Pros:

Nothing

Cons:

Dirty room. Nothing for breakfast

2026-10-31 • via Nuitee
M
MIGUEL • extended_group • us
1
EXTREMELY RUDE MANAGER AND CHARGED ME TWICE
Pros:

nothing

Cons:

STAFF WAS VERY RUDE AND CHARGED ME TWICE

2026-10-30 • via Nuitee
A
Angela • family_with_children • us
4
Pros:

Location

Cons:

Dirty

2026-10-17 • via Nuitee
K
kurt • family_with_children • us
1
It was horrible.
Pros:

The location was convenient for traveling North from NC.

Cons:

It was extremely dirty. The security was poor, other guest kept the door a jar so they didn't have to key in each time. They had two woman doing something they shouldn't have been doing. Going in and out and roaming the hallways yelling. One walked around in her underwear. They blared music very loud in the morning with their door open.

2026-10-15 • via Nuitee
P
Pierre-Olivier • solo_traveller • ca
3
Cons:

Malpropre

2026-10-13 • via Nuitee
M
Mark • extended_group • us
4
Disappointing, for the price could be much better with little effort. TV no connection either
Pros:

Price, facility old, but functional

Cons:

Breakfast ridiculously understocked., only white breads and sugar decrepit fruit, sugar cereal, no protein -terrible!

2026-10-10 • via Nuitee
E
Echeverria • family_with_children • us
1
Pros:

Nothing

Cons:

Nothing

2026-09-15 • via Nuitee
S
Swiger • solo_traveller • us
5
Disappointed
Pros:

Easy check in.

Cons:

The gentleman that checked us in didn't seem to want to be bothered. There was a wet rag left on the end stand when we got into our room. It was hiding a glue stain. Then we asked for extra pillows and were told that they don't do that. Our tv didn't even turn on but we couldn't get anyone to check it. Then when I went to take a shower, there was hair all over the shower walls.

2026-09-13 • via Nuitee
W
William • couple • us
9
2026-09-13 • via Nuitee
B
Bakhtiar • solo_traveller • ae
10
Pros:

Room was comfortable, nice quite place. Definitely great value for money.

Cons:

Room floor should have been more clean. Other wise every other thing was on point.

2026-09-12 • via Nuitee
C
Cooper • solo_traveller • us
4
2026-09-01 • via Nuitee
S
Shelita • solo_traveller • us
1
Pros:

My tv did not work both days the attendant the first night brushed me off 2nd night i finally got with attendant he came n finally checked it out n said the box or something was broken and was suppose to got a credit for my room 208 but never did.. never will I recommend this place no customer service 1/10 rating

Cons:

I had no TV neither day and no attempts was made to fix it first night I was brushed off next night I had to find desk clerk he told me it wasn't working and was suppose to gave me a credit for room 208 but that didn't happen either..then the noise at the wee hours was annoying cayse I heard everything cause I had no TV to tune the nonsense out... was just very disappointed in my stay would not recommend until issuse are resolved.. dissatisfied customer 1 star!!

2026-08-20 • via Nuitee
C
Courtney • family_with_children • us
1
Terrible, we won't be back.
Pros:

Nothing

Cons:

The room smelled like mold and everything was dirty.

2026-08-20 • via Nuitee
T
Tyron • couple • us
10
2026-08-13 • via Nuitee
J
Jerman • couple • us
1
2026-08-10 • via Nuitee
D
Daryl • couple • us
1
2026-08-05 • via Nuitee
S
Shaneka • solo_traveller • us
3
2026-08-02 • via Nuitee
L
Laber • couple • us
2
Please, just do not stay at this hotel
Pros:

The only positive about the hotel was it's location next to the freeway and it shares a parking lot with a waffle house. That is it; nothing more.

Cons:

Trash in the parking lot, trash on the stairs, hair in the shower when we checked in, hair in the sheets when we went to bed, the loose faucet in the bathroom, missing glass from the mirror in the bathroom, and the total lack of room service. My wife and I were expected to share 1 roll of toilet paper and re-use our towels for 4 days; I was only able to get new towels and more toilet paper was because I demanded to the desk clerk that they be replaced.

2026-07-22 • via Nuitee
C
Charlita • solo_traveller • us
2
2026-07-20 • via Nuitee
L
Lydia • solo_traveller • us
1
Pros:

Nothing

Cons:

It was not clean and the stuff will lie on you

2026-07-20 • via Nuitee