Super 8 by Wyndham Rochester Mayo Clinic Area

Not really the hotel's fault and the reason any of the scores I gave were low ...It just stunk of weed ....outside.....in the hallways, only escape was locking yourself in your room

When we came to check in the woman at the desk was clearly uninterested in being there.
The halls smelled like Marijuana.
The bed was awful! Stiff as a board.

No 'in room' coffee pot. Key card & lock was finicky, less patient and elderly people will struggle and ask for assistance. Melted cheese/food got missed during cleaning and was stuck to the desk chair arm... otherwise room was very clean. Toilet had a slight wobble, noticed a shim under front base to try to fix it, but wasn't quite getting the job done.

Upon first entering our room on the second floor (no elevator and this is not communicated prior) I always check for bed bugs in any hotel thankfully did not find any but we did find rotting food under our bedsheet. This leads me to believe the staff strip beds the bare minimum and pass bedding off as “looks clean must be clean” and keep it for the next guest to either save time in duty’s or creating less work load. It’s lazy and unclean especially being so close to Mayo Clinic as this was what our trip was for.

Well I took photo's I've stayed there before and I was shocked how poorly they got. Mold in the shower, burners on the floor even the remote was burned. No screen in the windows. And I looked and most other windows had screens.

Horrible internet, and super uncomfortable beds especially rough when going through extensive medical testing.

Floors

Would appreciate breakfast opening up an hr earlier than they do on wkends

First when we arrived we were created by an unfriendly staff member, we were the only people there. But she seemed to be having something better to do or place to be. We were assigned the room on a second floor. Upon entering the room it smelled unclean musty, the rooms were decorated in faded old decor, room did not look like it had been cleaned. The garbage cans had garbage in them. And when we went into the bathroom there were holes in the wall and look like it was under repair or some kind of construction and the bathroom was absolutely filthy. We called the front desk to complain about the condition of our room, the desk person that checked us in showed up with key cards to a different room and we were told it was an upgrade. When my partner asked for the receptionist come into the room and look at the bathroom and condition of the room, she was cut off and told yeah this room was a mistake, but I've given you a different room, with the same bad attitude as we got in when we checked in we received upon check-in.. the new room was on the first floor. It looked to be identical to the room we just came from, other than it was clean. We checked in on a Friday Saturday morning around 11:00 when we were leaving for the day I asked a different receptionist if we could have the maid refresh the towels in our room and we're told a long story that the maid couldn't do it because she would only be here for so long. But we could pick up spare house when we came back in, which we did. Sunday first thing I asked for when I was having breakfast at 8:00 a.m. was if our room could be cleaned. It was very quickly which I was grateful for. Upon checkout I could see the main crew and staff that run the show were there, however when I checked out they didn't even bother to ask me how my stay was or if anything was wrong. So overall I would say do not stay here, they should only have a one-star rating if you're lucky.