Syracuse Inn

Hotels
5.5 (255 reviews)
6620 Old Collamer Road , East Syracuse , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Fax/photocopying
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean beds
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Bugs reported
Limited amenities

Categories

Cleanliness
3.96
Multiple reviews mentioned cleanliness positively, though some noted issues like bugs and odors.
Service
6.93
Most reviews praised the friendliness and helpfulness of the staff.
Location
5.97
The location received mixed sentiments; some found it convenient while others didn’t.
Room Quality
5.92
Rooms were generally comfortable, but some complaints were raised regarding cleanliness.
Amenities
5.45
Lacked basic amenities, but some guests appreciated the laundry facilities.
Value for Money
4.91
Perceived as lower quality for the price, especially concerning cleanliness issues.
Food and Beverage
5.46
No specific food or beverage service mentioned, hence standard expectations.
Overall Experience
5.43
Overall mixed experiences with both commendations and grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Convenient Location
Situated just off Interstate 90, our East Syracuse hotel provides easy access for travelers. Syracuse Hancock International Airport is a short 9 miles away, ensuring a hassle-free journey for guests.

Comfortable Accommodations
Each guest room at the Syracuse Inn offers convenience and comfort with amenities such as a microwave, refrigerator, and cable TV. The en suite bathroom and work desk add extra convenience for a relaxing stay.

On-Site Services
Guests can take advantage of the on-site laundry services and 24-hour reception with fax and copy services. Our dedication to guest satisfaction is evident in every service we offer.

Ready to experience comfort and convenience at Syracuse Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, upon check-in a deposit for incidentals is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 255 reviews
Cleanliness: 3.96
Service: 6.93
Location: 5.97
Room Quality: 5.92
Amenities: 5.45
Value for Money: 4.91
Food and Beverage: 5.46
Overall Experience: 5.43
S
Scott couple us
10
2026-01-31 via Nuitee
H
Hunt couple us
8
2026-01-24 via Nuitee
M
mommymiagee family_with_children us
10
Pros:

Everything was perfect.

Cons:

Not a thing wrong. With the place.

2026-01-22 via Nuitee
M
mommymiagee family_with_children us
10
2026-01-22 via Nuitee
M
mommymiagee family_with_children us
10
Pros:

Comfort and price

Cons:

Nothing. It was perfect

2026-01-20 via Nuitee
B
Brian solo_traveller us
8
2026-01-20 via Nuitee
T
todd family_with_children us
2
being watched alot
Pros:

the drugs are allowed to be smoked by dss people who stay at location,but outside people are not allowed to party..we didnt rob nobodhy,but we were harasssed.

Cons:

freedom of partying

2026-01-20 via Nuitee
M
Melek couple us
10
2026-01-20 via Nuitee
C
Cyrus solo_traveller us
4
2026-01-19 via Nuitee
J
John couple us
7
My stay was pretty good. It served it's purpose
Pros:

I didn't know they served breakfast so I didn't eat any. Overall it did what it was suppose to and I had a good night sleep

Cons:

The bathroom were toilet were low and for a person with disability. That was a little frustrating. There should be rooms with King Beds on the 1st Floor

2026-01-19 via Nuitee
K
Kieran solo_traveller us
7
The venue and room met the need.
2026-01-19 via Nuitee
X
Xiaoxi family_with_children us
6
Pros:

Price reasonable.

Cons:

Toilet not flushing well.

2026-01-19 via Nuitee
T
Tommy couple us
1
Never stay here
Pros:

Nothing

Cons:

They sent a message saying they could not accommodate check in. But did not refund the money. They are a joke.

2026-01-19 via Nuitee
J
Jack couple us
1
Uncomfortable.
Pros:

Staff was okay. Place was quiet. Location ok.

Cons:

Stained and ripped couch. Water in bathroom sink would NOT shut off, and it was hot; no cold water. Tissue dispenser empty in bathroom. No garbage can in the room at all. Walls marked up.

2026-01-19 via Nuitee
I
Ibn couple us
1
2026-01-19 via Nuitee
S
Samantha family_with_children us
1
Terrible
Pros:

I only saw one staff member my entire trip. I stayed in room 117 and the bathroom smelt like it was burning. Looked like the vent or fan was uncovered and completely caked with dust and filth. I took a picture for proof. Floors were sticky. Sheets did not look clean at all. I also had towels that were stained.

Cons:

I didn’t like anything about the property. We had a terrible flight experience and personally would like a refund.

2026-01-15 via Nuitee
R
Ritz family_with_children us
8
Pros:

Very clean and accomidating, great price

Cons:

Water pressure was a little weak but they are working on getting it fixed

2026-01-13 via Nuitee
M
Michael family_with_children us
3
Pros:

The convenience of being close to where i needed to be

Cons:

The wallpaper and paint were peeling in the bathroom. The toilet was low to the ground. The bed was hard

2026-01-09 via Nuitee
M
mommymiagee family_with_children us
10
2026-01-01 via Nuitee
M
mommymiagee family_with_children us
10
Highly recommend
Pros:

Everything

Cons:

Not a thing it was perfect

2025-12-29 via Nuitee