Syracuse Inn

Hotels
5.5 (263 reviews)
6620 Old Collamer Road , East Syracuse , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Fax/photocopying
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean beds
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Bugs reported
Limited amenities

Categories

Cleanliness
3.96
Multiple reviews mentioned cleanliness positively, though some noted issues like bugs and odors.
Service
6.93
Most reviews praised the friendliness and helpfulness of the staff.
Location
5.97
The location received mixed sentiments; some found it convenient while others didn’t.
Room Quality
5.92
Rooms were generally comfortable, but some complaints were raised regarding cleanliness.
Amenities
5.45
Lacked basic amenities, but some guests appreciated the laundry facilities.
Value for Money
4.91
Perceived as lower quality for the price, especially concerning cleanliness issues.
Food and Beverage
5.46
No specific food or beverage service mentioned, hence standard expectations.
Overall Experience
5.43
Overall mixed experiences with both commendations and grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Convenient Location
Situated just off Interstate 90, our East Syracuse hotel provides easy access for travelers. Syracuse Hancock International Airport is a short 9 miles away, ensuring a hassle-free journey for guests.

Comfortable Accommodations
Each guest room at the Syracuse Inn offers convenience and comfort with amenities such as a microwave, refrigerator, and cable TV. The en suite bathroom and work desk add extra convenience for a relaxing stay.

On-Site Services
Guests can take advantage of the on-site laundry services and 24-hour reception with fax and copy services. Our dedication to guest satisfaction is evident in every service we offer.

Ready to experience comfort and convenience at Syracuse Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, upon check-in a deposit for incidentals is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 263 reviews
Cleanliness: 3.96
Service: 6.93
Location: 5.97
Room Quality: 5.92
Amenities: 5.45
Value for Money: 4.91
Food and Beverage: 5.46
Overall Experience: 5.43
T
Travis • extended_group • us
1
Went to the Hilton instead!
Pros:

Nothing is worth this property I would rather sleep outside no protection in a thunderstorm then spend a penny in this place!

Cons:

It was absolutely disgusting!

2026-03-27 • via Nuitee
J
Joseph • family_with_children • us
3
will not go back
Cons:

Asked for connecting rooms when booking, stated they didn't have any when we got there. Bathroom door duct taped together, wouldn't shut. looked like black mold on windows. Bathroom door on 2nd room was missing top hinge, wouldn't shut. Beds not very comfortable. The fridge made so much noise I had to unplug it to get to sleep. Room that should have been for breakfast is being used as storage. The Inn looks nothing like the pictures on the website.

2026-03-24 • via Nuitee
M
mommymiagee • family_with_children • us
10
2026-03-10 • via Nuitee
M
mommymiagee • family_with_children • us
10
2026-03-02 • via Nuitee
M
mommymiagee • family_with_children • us
10
2026-03-02 • via Nuitee
K
Kevin • family_with_children • us
2
Pros:

Close to work

Cons:

Pillows and sheets smelled like dirty armpits

2026-03-02 • via Nuitee
M
mommymiagee • family_with_children • us
10
2026-03-01 • via Nuitee
M
mommymiagee • family_with_children • us
10
Pros:

Rooms. Are. Very co.fortable hotel is. Pretty quiet. Front desk staff is. Always accomodating

Cons:

People who aren't handicapped. Parking in handicap spots. With no tags. Unless they. Manage or own hotel

2026-03-01 • via Nuitee
M
mommymiagee • family_with_children • us
9
Highly recommend
Pros:

Room is always. Comfortable. Hotels quiet. Fav hotel. In east syr

Cons:

The fact that our room was dirty. And. They wouldn't make it right

2026-03-01 • via Nuitee
S
Scott • couple • us
10
2026-01-31 • via Nuitee
H
Hunt • couple • us
8
2026-01-24 • via Nuitee
M
mommymiagee • family_with_children • us
10
Pros:

Everything was perfect.

Cons:

Not a thing wrong. With the place.

2026-01-22 • via Nuitee
M
mommymiagee • family_with_children • us
10
2026-01-22 • via Nuitee
T
todd • family_with_children • us
2
being watched alot
Pros:

the drugs are allowed to be smoked by dss people who stay at location,but outside people are not allowed to party..we didnt rob nobodhy,but we were harasssed.

Cons:

freedom of partying

2026-01-20 • via Nuitee
M
mommymiagee • family_with_children • us
10
Pros:

Comfort and price

Cons:

Nothing. It was perfect

2026-01-20 • via Nuitee
B
Brian • solo_traveller • us
8
2026-01-20 • via Nuitee
M
Melek • couple • us
10
2026-01-20 • via Nuitee
C
Cyrus • solo_traveller • us
4
2026-01-19 • via Nuitee
J
John • couple • us
7
My stay was pretty good. It served it's purpose
Pros:

I didn't know they served breakfast so I didn't eat any. Overall it did what it was suppose to and I had a good night sleep

Cons:

The bathroom were toilet were low and for a person with disability. That was a little frustrating. There should be rooms with King Beds on the 1st Floor

2026-01-19 • via Nuitee
K
Kieran • solo_traveller • us
7
The venue and room met the need.
2026-01-19 • via Nuitee