Clarion Pointe Indianapolis Airport

Hotels
Clarion
7.3 (368 reviews)
6015 Gateway Drive , Plainfield , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and newly renovated rooms
Good breakfast
Cons:
Dirty facilities
Poor front desk service
Overpriced for the quality

Categories

Cleanliness
6.55
Multiple reviews mentioned dirty rooms, including dirty bathrooms and cockroaches.
Service
7.55
While some guests had issues with front desk staff, others found them friendly and accessible.
Location
7.55
The location is close to the airport, which is praised in several reviews.
Room Quality
7.05
Newly renovated rooms were noted, but some reviews mentioned discomfort with bedding and cleanliness.
Amenities
7.05
Breakfast quality received praise, while some amenities like wake-up calls and proper window shades were lacking.
Value for Money
7.05
Some guests felt the hotel was overpriced for the quality provided.
Food and Beverage
8.05
Overall, guests enjoyed the breakfast, describing it well-stocked and complimentary.
Overall Experience
7.55
Mixed feelings overall, with some guests stating they would not return due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:41

Property Description

Welcome to Clarion Pointe Indianapolis Airport, where convenience meets comfort.

Convenient Airport Shuttle and Free WiFi: Enjoy stress-free travel with our daily airport shuttle service and stay connected with complimentary WiFi throughout your stay.

Meeting Room and Indoor Pool: Whether you're here for business or leisure, take advantage of our meeting room and unwind in our indoor pool for a relaxing stay.

Nearby Attractions and Ample Parking: Explore Indianapolis Zoo and Children's Museum just a short drive away. Plus, with our truck and bus parking facilities, parking is the least of your worries.

Book your stay at Clarion Pointe Indianapolis Airport now for a seamless and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for US$10 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 368 reviews
Cleanliness: 6.55
Service: 7.55
Location: 7.55
Room Quality: 7.05
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 7.55
S
S couple us
1
2026-01-11 via Nuitee
B
Brittany couple us
3
I would only stay there again if I need something cheap and just for a night. It made our week vacation, very unpleasant
Pros:

I liked it being close to airport and restaurants. They offered washing machine and dryer and was priced $1 each, which was great. The pool was heated, which I enjoyed. Good place to stay for the night. Not recommended to spend your vacation time there.

Cons:

The TV in room wouldn’t connect to WiFi so couldn’t use any Apps, the guide wouldn’t load to see what program was playing and they didn’t offer any premium channels to guests. Was stuck watching boring reruns since the TV wouldn’t connect to WiFi. The free WiFi offered, was only offered to one device at a time and when trying to join rewards club to get better WiFi, it was an error and front desk couldn’t help. Tried calling front desk several times and no one ever answers or ever present at the front desk. There were no coffee puts in the rooms so we had to go out each time we wanted coffee. They didn’t check them frequently so would have to wait on new coffee to be made. We couldn’t take breakfast to our rooms to eat, had to eat there and they didn’t offer extended breakfast hours on weekends, instead the times were shortened on weekends. The keys kept up programming and when we went to go get redone each time, they were short with us and blamed us. None of the times, the keys were near anything that could cause it. House keeping came daily which I liked but they came each time while we were sleeping and they would knock once or twice within 30 seconds, before opening the door. They didn’t give any time to get up and open the door and we had no “do not disturb” signs to hang on our doors. Our sheets had a stain on them. The microwave plate didn’t spin, causing food to cook on one side. The plate that was in the microwave wasn’t mad for it. The hot tub was out of service and I chose there just for the hot tub. The ice machine located on first floor laundry room was always out of ice. All of the luggage carts were broken. The exercise bike machine, handles were broken and extremely unsafe to operate and they didn’t have a sign saying do not use. I almost messed my face up when I first got on to it and grabbed the handles, luckily someone was in there and grabbed me quick enough to prevent me from being injured. There were no towels offered in the gym.

2026-01-06 via Nuitee
M
Maura couple us
10
2026-01-05 via Nuitee
L
Landon family_with_children us
7
2026-01-04 via Nuitee
S
Scarlett couple us
10
2026-01-02 via Nuitee
S
Scarlett extended_group us
10
2026-01-02 via Nuitee
O
OBrien couple us
10
2026-01-02 via Nuitee
E
Erica couple us
9
Pros:

Location is great and people are always great

Cons:

The water was warm at best. Cold baths and/or showers are not my thing!

2026-01-02 via Nuitee
R
Rodney couple us
10
Good
Pros:

Breakfast wasnt to good. Lot of choices

Cons:

Eggs, sausage, potatoes

2026-01-01 via Nuitee
A
Alejandro couple us
7
2025-12-28 via Nuitee
O
official solo_traveller us
5
2025-12-25 via Nuitee
A
Acacia couple us
10
2025-12-16 via Nuitee
B
Buffy extended_group us
7
Pros:

After checking in, they put up a sign saying the pool was closed for maintenance.

Cons:

We planned to take the kids swimming. This qaa the reqaon for our stay.

2025-12-09 via Nuitee
P
Pavel extended_group us
10
The price and quality are top notch. Good breakfast, newly renovated rooms.
Pros:

Nice new hotel

2025-12-05 via Nuitee
D
Deanne couple us
10
2025-12-03 via Nuitee
A
Adam couple us
10
2025-11-30 via Nuitee
A
Adam couple us
10
A clean comfortable room with a nice selection of the complimentary breakfast
Pros:

There is no deposit

Cons:

No wake up call ,even when there is no alarm clock in room

2025-11-30 via Nuitee
C
Colby solo_traveller us
9
Comfortable
Pros:

Staff was nice and accessible and always working hard

Cons:

The eggs

2025-11-22 via Nuitee
G
Georgy couple us
10
2025-11-21 via Nuitee
M
Marckendy family_with_children us
10
Pros:

La limpieza

Cons:

Nada

2025-11-17 via Nuitee