Super 8 by Wyndham McHenry/Fox Lake Area

Check in was pretty standard. Zero personality or care from front desk guy so that was a bummer right off the bat. The second I opened the door to the room the smell of mold took over. It seemed to be mostly in the bathroom so kept that closed and went to open window to air out bed area and had no screen. Sheets and pillow cases were stained. Towels were yellow and smelled of mildew. Breakfast was crap. Not a fruit in site…would not stay here again.

One word....nasty.....

Needs some things fixed. Shower curtain rod is coming off wall.

Our key did not work after 3 attempts and the hotel was completely booked. The attendant at registration apologized and offered us a refund. Also we observed a drug deal in the parking lot and heard large dogs barking in the rooms. When we were leaving we observed people taking things out the bedroom windows to their car and crawling in and out the window. We booked elsewhere.

Clean and comfortable

As soon as we opened door to room it smelled like vomit. It was musty. There was no liner in shower so water was running over side of tub. Only 2 towels for stay (normally there’s at least 4)

All round gross

sheets and towels need to be upgraded

The TV in my room didn’t work so I had to get a new room. Bathroom door barely closed. Breakfast menu very sparse with

We booked for two nights and left at 2am on the first night! Disgusting! Mold around tub, smelt like someone smoked 20 packs of cigarettes daily in the room for the last 20 years. Dirty bedding, carpet and chairs. Paper thin walls, could hear everything going on around us. Small flies everywhere. We tried to tough it out but could absolutely not. And ended up booking a hotel 30 minutes away. Luckily, the Holiday Inn. in Elgin understands what good customer service and clean accommodations are and let us check in at 6am that same morning. The hotel is refusing to issue a refund for the second night. Horrible business practice since all of these problems we encountered were a direct result of bad property management on their behalf. The pictures of the property must be photoshopped because they are a horrible representation of what this place actually is, and the good reviews must be fake.

This place was so gross and dirty. Not to mention the ice maker wasn’t even turned on for a full hotel.

Room was very musty smelling and super out dated

Staff was friendly and nice. Physical hotel building needs modernization/remodel/update. Bedding should all be updated. You will probably have stained sheets

Room smelled bad, air conditioning didn’t work, and no screen in window. Left at 5:00 because it was too hot to sleep. Never again.

The staff was very friendly howover the room smelled like cat urine. The breakfast was very limited.

The bathtub was disgusting and when we arrive at the police were there, it was just not a good experience

No coffee!!!

The staff at the hotel is extremely nice. I had to switch rooms three times, because the first room they put me in, the TV did not work, the second room they put me in the drapes were torn from the ceiling and lying on the floor. The third room they puts
me in was finally okay.

Didn't really clean rooms daily

Great stay