SureStay by Best Western Albuquerque East I-40

Hotels
•
SureStay Hotel by Best Western
7.7 (875 reviews)
450 Paisano St Ne , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean rooms
Good location for some
Helpful staff
Cons:
Dirty rooms
Lack of cleanliness
Unpleasant location
Poor amenities and facilities

Categories

Cleanliness
6.78
The reviews indicate issues with cleanliness, as guests mentioned the rooms being dirty and needing repairs.
Service
8.75
Mixed feedback on service; some reviews highlight friendly staff while others note unwelcoming interactions.
Location
6.29
Frequent mentions of the questionable safety of the area and the skuzzy surroundings contributed to a low score.
Room Quality
7.74
Reviews indicate that while beds were comfortable, many rooms had poor conditions like insufficient water pressure and issues with appliances.
Amenities
7.77
Amenities were lacking as guests pointed out insufficient outlets, small room sizes, and missing features like fridges.
Value for Money
8.73
Some guests felt the pricing was fair considering the overall experience, despite the mentioned issues.
Food and Beverage
7.28
Reviews indicated breakfast was unsatisfactory with limited options and quality complaints.
Overall Experience
8.25
Overall experience was mixed; good aspects were highlighted, but significant issues noted by many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:25

Property Description

Convenient Location and Amenities
Located in Albuquerque, Quality Inn Albuquerque East I-40 Juan Tabo Exit offers a fitness center, 24-hour front desk, and free WiFi. Close to Cliff's Amusement Park and the Albuquerque Convention Center, this 2-star hotel is ideal for both leisure and business travelers.

Comfortable Rooms
The hotel provides cozy rooms equipped with a flat-screen TV and a private bathroom with a shower and hairdryer. Perfect for unwinding after a busy day exploring the city or attending meetings.

Family-Friendly Environment
With family rooms available, Quality Inn Albuquerque East I-40 Juan Tabo Exit ensures a comfortable stay for guests traveling with loved ones. Enjoy a hassle-free and pleasant experience during your visit to Albuquerque.

Book your stay now at Quality Inn Albuquerque East I-40 Juan Tabo Exit for a memorable and relaxing experience.

Important information:

The minimum age to make a reservation at this property is 21 years of age. Pets are allowed for a nonrefundable fee per pet per night. Contact the property for more information regarding fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 875 reviews
Cleanliness: 6.78
Service: 8.75
Location: 6.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
L
Len • couple • us
5
I'd stay again
Pros:

Pet friendly. Good access.

Cons:

Needed some more remodeling and breakfast wasn't all that

2026-05-01 • via Nuitee
S
Soledad • couple • us
9
It was okay,
Pros:

Dog friendly, clean, easy access to stores etc

Cons:

Bed was uncomfortable, our tv didn’t work no cable, WiFi was super slow. Dog feces all over facility no bags provided no space for dogs to poop. Check in woman didn’t tell us about amenities or times didn’t tell me about the dog charge, or how much deposit would be just charged my card! Didn’t tell us about breakfast at all but told other guests and we over heard hours being told to others. Not very friendly when checking us in Latina woman rude not informative

2026-04-27 • via Nuitee
B
B • couple • us
7
2026-04-24 • via Nuitee
K
Kristina • solo_traveller • us
9
2026-04-16 • via Nuitee
C
Clairbush • couple • us
8
2026-03-28 • via Nuitee
H
Hyon Do • family_with_children • us
8
Pros:

We liked the three room setup. Our room had three separate queen beds in one room with one queen bed separated by a door. It was nice to have a bed for both our boys.

Cons:

The breakfast was bad. The egg omelet was just a plain cooked egg with a cheese slice in the middle. The wait for the waffles was long. Need two waffle makers. Need meat option for breakfast.

2026-03-25 • via Nuitee
W
willis • couple • us
10
Great staff, great stay!
Pros:

This Quality Inn was comfortable, welcoming, and clean, and just what a traveler needs after a day on the road. Check-in was quick, and the staff was professional.

The best part of our stay was the manager's help in my self-made disaster. I left my laptop behind, and by the time I realized the problem, the room staff had turned it over the front desk for safe-keeping. I was in the middle of a number of business issues, and neutered without my laptop. Elle, the manager walked me through the UPS process of creating a label for shipment, then packaged and shipped the laptop to me.

A real life-saver! We won't stay anywhere else in Albuquerque!

2026-03-22 • via Nuitee
B
Blia • couple • us
4
Ok
Pros:

It’s ok

Cons:

Shower I don’t like it

2026-03-20 • via Nuitee
H
Hein • solo_traveller • us
3
Pros:

Pretty much everything but the bed.

Cons:

The bed was like a rock. Since I was there to sleep, the overall rating is poor since I could not sleep.

2026-03-19 • via Nuitee
S
Stephanie • couple • us
2
Pros:

Was fairly easy to find

Cons:

Has cockroaches

2026-03-19 • via Nuitee
C
condegarcia • extended_group • us
10
2026-03-18 • via Nuitee
M
Monica • solo_traveller • us
10
2026-03-12 • via Nuitee
T
Tiberius • solo_traveller • de
8
2026-03-10 • via Nuitee
R
Rogers • couple • us
1
Don't ever book here
Pros:

Nothing

Cons:

Upon checking in I was told I would have to come up with an additional $200! This is after I booked online with my credit card. This is basically assuming I'm going to trash the room. I'm a local special education teacher, not a criminal! This is highly predjudicial and offensive to me! I asked for my money back and was told I booked through a 3rd party. I never got my money back! Don't book here ever! This is no way to run a business! I'm so unhappy! I will never ever stay at a quality Inn or any of the associated hotels! Instead of checking to see that I booked many other hotels over my lifetime, have a job, and I'm 52 years old, they chose to be lazy and put in place a blanket policy and basically profile potential customers! Shameful! I'm embarrassed to say this hotel exists in my home town! This is the worst customer service experience I've ever had and that includes the post office and MVD!

2026-03-09 • via Nuitee
R
Rodney • extended_group • us
10
2026-03-09 • via Nuitee
A
April • family_with_children • us
7
Good location and good facility
Pros:

Nice room, decent breakfast.

Cons:

Getting the auto email about covid restrictions. I almost cancelled but they were not on "lockdown" because of it after all. Need to change that auto email.

2026-03-06 • via Nuitee
N
Naida • solo_traveller • us
8
A good nights sleep
Pros:

Comfortable, clean room

Cons:

No complaints

2026-03-05 • via Nuitee
J
Jane • couple • us
10
2026-03-02 • via Nuitee
W
William • couple • us
6
Pros:

The value. We just needed a place to lay down and rest, and spend the night. We were not doing anything in the area.

2026-02-26 • via Nuitee
R
Ronna • couple • us
7
2026-02-25 • via Nuitee